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AdamJ1984 Author

Level 1

8 points

iPhone MetroPCS Issue

I just put my iPhone 6S on MetroPCS a few days ago. I immediately noticed that my Visual Voicemail and VoLTE don't work, even though they did on my old iPhone 6. First I reset the network settings, no luck, then I reset the phone and set up as new, still no luck, well upon further research, I am not the only one that has this issue, this is a common issue with the iPhone 6S on the MetroPCS network, even though these features are listed as fully supported on the iPhone right on apples website. This is a known issue, and my question is if apple is working with MetroPCS to get this issue resolved in any way??? I tried contacting MetroPCS about this issue but their foreign technical support is atrocious, and really had no clue as to what I was speaking of.

iPhone 6s, iOS 9.2

Posted on Jan 3, 2016 12:22 PM

38 replies

Ryan J.

Level 1

4 points

May 10, 2016 7:30 PM in response to AdamJ1984

It's so annoying. I've been using T-Mobile Simply Prepaid for about a week, and they add on taxes whenever you want to refill your account balance. I wish Metro would get it together and either start selling iPhones or have full support for them.

May 19, 2016 9:45 AM in response to jeffrey.nims

Any new info on this front? Thinking of switching from AT&T but don't want to get burned by having technical issues with my 6s

May 19, 2016 10:14 AM in response to Thomas Stansell

Metro seems to be a little more educated on the matter but there's a rumor that they will be releasing official iPhone hardware in August so they may be waiting until the phones are released

Ikuto

Level 1

39 points

May 25, 2016 12:15 PM in response to Thoroughman

I am glad they are finally educated on the matter. I may hold off on beta testing any more versions if they will finally push the update in August. Currently I use an iPhone 6s Plus.

May 31, 2016 5:12 PM in response to nyctwo3

**** has indeed started to freeze over*

AdamJ1984 Author

Level 1

8 points

Jul 2, 2016 3:07 PM in response to Thoroughman

As of last week I heard the issue had been resolved, I put a metro sim in my 6S today and CAN CONFIRM THE ISSUE HAS BEEN RESOLVED, my iPhone is on MetroPCS 24.2 now and EVERYHING works.

Ryan J.

Level 1

4 points

Jul 4, 2016 10:00 AM in response to AdamJ1984

Well, lookee here…

Glad everything's working again, Adam! Now to switch back and get my unlimited LTE at full speed.

monmond

Level 1

4 points

Jul 26, 2016 12:22 PM in response to AdamJ1984

I have same issue exactly!! And I did all what you did but unfortunately no luck as well. Any help?!

Thanks,

iPhone MetroPCS Issue