DaisyDisk

Question

Level 1

17 points

DaisyDisk

Good day!

As part of an Apple diagnostic when I needed to re-index my hard drive, I ran a trial version of DaisyDisk. I have less than 200 GB used on a 500GB spinning hard drive. Mid 2012 MacBook Pro, 10.10.5.

The Apple Support person said they've never seen that app take 5 minutes to run. But then never followed up, so I have no idea if he's right or wrong.

The Genuis Bar ran an MRI and the drive is good. Although it was sluggish.

Does anyone out there use this utility and can advise?

Thanks in advance!

H

MacBook Pro, OS X Yosemite (10.10.5)

Posted on Jan 5, 2016 10:35 AM

Reply

Answer 1

OGELTHORPE

Level 9

57,329 points

Jan 5, 2016 11:06 AM in response to pinkapplemac

Spotlight indexes you HDD. Daisy Disk is designed to show what is on the HDD, not index it. I have never used the application, rather I use OmniDiskSweeper and Grand perspective (both free);

Is there a specific problem you are trying to address? If so, provide as much detail as you can and what you have tried so far.

Ciao.

Reply

Answer 2

pinkapplemac Author

Level 1

17 points

Jan 5, 2016 11:16 AM in response to OGELTHORPE

Thanks for your reply!

That is what I am unsure of - Apple believed there was something wrong ONLY since that particular app took so long to run based on what he has seen.

My Mac has always been slow out of the box.

We were going to compare HD usage numbers from Finder vs. Daisy vs. About This Mac's GUI to use for the re-indexing results. It was when we ran DaisyDisk itself that may indicate another problem, so I was curious how long it took other user's of that app to run.

My Mac is not zippy, for sure. And needs more RAM for sure (I have 4 gb) - I am on 10.10.5 and don't dare upgrade to El Capitan before doing that.

Recently Spotlight corrupted and About This Mac after that showed all blue. I have re-indexed again. It seems to be holding. Was hoping for a user comparison so I know if I need to pound Apple more for diagnosing anything. I have no other apps installed except DaisyDisk, MalwareBytes for Mac.

I'm wondering just how zippy I should expect my Mac to be?

Booting does take a couple of minutes. Any wisdom?

Reply

Answer 3

OGELTHORPE

Level 9

57,329 points

Jan 5, 2016 11:32 AM in response to pinkapplemac

Run the two applications that I mentioned in my initial response, OmniDiskSweeper and Grand Perspective. It is rare that too much information is a problem. 🙂

Also run an Etrecheck report and post it:

http://www.etresoft.com/etrecheck

Ciao.

Reply

Answer 4

pinkapplemac Author

Level 1

17 points

Jan 5, 2016 11:32 AM in response to OGELTHORPE

Thank you, Olglethorpe! - I will do that when I am back at my Mac - thank you so much! I'll post the result.

DaisyDisk has customer support and also said that amount of time does seem slow.

Stay tuned and thanks!!

Reply

Answer 5

Duane

Level 10

124,293 points

Jan 5, 2016 12:30 PM in response to pinkapplemac

If Spotlight was indexing your drive or if Time Machine was doing a backup, any file access could be slower than normal.

Reply

Answer 6

pinkapplemac Author

Level 1

17 points

Jan 5, 2016 12:31 PM in response to Duane

You know, I did not eject the Time Machine volume but I did run Daisy a couple of times and it was consistently at five minutes. One of those times had to be when TM wasn't running.

But I did not run Daisy while re-indexing with Spotlight - Thank you for that hint!

Reply

Answer 7

pinkapplemac Author

Level 1

17 points

Jan 6, 2016 3:52 PM in response to OGELTHORPE

Here is my Etrecheck report - all greek to me - thanks in advance for any wisdom!

EtreCheck version: 2.6.6 (226)

Report generated 1/6/16, 5:46 PM

Runtime 2:44

Download EtreCheck from http://etrecheck.com

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Ignore known Apple failures: Disabled

Hide Apple tasks: Disabled

Hardware Information: (What does this mean?)

MacBook Pro (13-inch, Mid 2012)

[Click for Technical Specifications]

[Click for User Guide]

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable

[Click for upgrade instructions]

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 13 - SN = C01411602LPFR3YAB

Video Information: (What does this mean?)

Intel HD Graphics 4000

Color LCD 1280 x 800

System Software: (What does this mean?)

OS X Yosemite 10.10.5 (14F27) - Time since boot: less than an hour

Disk Information: (What does this mean?)

APPLE HDD HTS545050A7E362 disk0 : (500.11 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (342.79 GB free)

Core Storage: disk0s2 499.25 GB Online

HL-DT-ST DVDRW GS41N ()

USB Information: (What does this mean?)

HGST G-Drive Mobile USB 1 TB

EFI (disk2s1) <not mounted> : 210 MB

G-DRIVE mobile USB (disk2s2) /Volumes/G-DRIVE mobile USB : 999.86 GB (503.95 GB free)

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Thunderbolt Information: (What does this mean?)

Apple Inc. thunderbolt_bus

Configuration files: (What does this mean?)

/etc/sudoers, File size 2299 but expected 1275

Gatekeeper: (What does this mean?)

Mac App Store and identified developers

System Launch Agents: (What does this mean?)

[loaded] com.apple.AOSHeartbeat.plist

[loaded] com.apple.AOSPushRelay.plist

[loaded] com.apple.AddressBook.AssistantService.plist

[loaded] com.apple.AddressBook.SourceSync.plist

[loaded] com.apple.AddressBook.abd.plist

[loaded] com.apple.AirPlayUIAgent.plist

[loaded] com.apple.AirPortBaseStationAgent.plist

[loaded] com.apple.AppleGraphicsWarning.plist

[loaded] com.apple.AskPermissionUI.plist

[loaded] com.apple.AssistiveControl.plist

[loaded] com.apple.BezelUI.plist

[running] com.apple.CalendarAgent.plist

[running] com.apple.CallHistoryPluginHelper.plist

[running] com.apple.CallHistorySyncHelper.plist

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[loaded] com.apple.CoreAuthentication.daemon.plist

[loaded] com.apple.CoreLocationAgent.plist

[loaded] com.apple.CoreRAIDAgent.plist

[loaded] com.apple.DiagnosticReportCleanup.plist

[loaded] com.apple.DictationIM.plist

[loaded] com.apple.DiskArbitrationAgent.plist

[running] com.apple.Dock.plist

[loaded] com.apple.EscrowSecurityAlert.plist

[loaded] com.apple.FTCleanup.plist

[loaded] com.apple.FileStatsAgent.plist

[loaded] com.apple.FileSyncAgent.PHD.plist

[loaded] com.apple.FilesystemUI.plist

[running] com.apple.Finder.plist

[loaded] com.apple.FontRegistryUIAgent.plist

[loaded] com.apple.FontValidator.plist

[loaded] com.apple.FontValidatorConduit.plist

[loaded] com.apple.FontWorker.plist

[loaded] com.apple.IMLoggingAgent.plist

[loaded] com.apple.ManagedClientAgent.agent.plist

[running] com.apple.Maps.pushdaemon.plist

[loaded] com.apple.NetworkDiagnostics.plist

[loaded] com.apple.PCIESlotCheck.plist

[loaded] com.apple.PackageKit.InstallStatus.plist

[loaded] com.apple.PhotoLibraryMigrationUtility.XPC.plist

[loaded] com.apple.PubSub.Agent.plist

[loaded] com.apple.ReclaimSpaceAgent.plist

[loaded] com.apple.RemoteDesktop.plist

[loaded] com.apple.ReportCrash.Self.plist

[loaded] com.apple.ReportCrash.plist

[loaded] com.apple.ReportGPURestart.plist

[loaded] com.apple.ReportPanic.plist

[loaded] com.apple.SSInvitationAgent.plist

[running] com.apple.SafariCloudHistoryPushAgent.plist

[running] com.apple.SafariNotificationAgent.plist

[loaded] com.apple.ScreenReaderUIServer.plist

[running] com.apple.SocialPushAgent.plist

[running] com.apple.Spotlight.plist

[running] com.apple.SystemUIServer.plist

[loaded] com.apple.TMHelperAgent.SetupOffer.plist

[loaded] com.apple.TMHelperAgent.plist

[loaded] com.apple.TrustEvaluationAgent.plist

[loaded] com.apple.USBAgent.plist

[running] com.apple.UserEventAgent-Aqua.plist

[loaded] com.apple.UserEventAgent-LoginWindow.plist

[loaded] com.apple.UserNotificationCenterAgent-LoginWindow.plist

[loaded] com.apple.UserNotificationCenterAgent.plist

[loaded] com.apple.VoiceOver.plist

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[running] com.apple.distnoted.xpc.agent.plist

[loaded] com.apple.dt.CommandLineTools.installondemand.plist

[loaded] com.apple.familycircled.plist

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[loaded] com.apple.familynotificationd.plist

[loaded] com.apple.findmymacmessenger.plist

[running] com.apple.fontd.useragent.plist

[running] com.apple.gamed.plist

[running] com.apple.helpd.plist

[loaded] com.apple.iCloudUserNotifications.plist

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[running] com.apple.icloud.fmfd.plist

[running] com.apple.iconservices.iconservicesagent.plist

[running] com.apple.identityservicesd.plist

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[running] com.apple.imagent.plist

[loaded] com.apple.imklaunchagent.plist

[loaded] com.apple.imtransferagent.plist

[loaded] com.apple.installd.user.plist

[loaded] com.apple.isst.plist

[loaded] com.apple.java.InstallOnDemand.plist

[loaded] com.apple.java.updateSharing.plist

[running] com.apple.lateragent.plist

[loaded] com.apple.locationmenu.plist

[loaded] com.apple.lookupd.plist

[running] com.apple.maspushagent.plist

[loaded] com.apple.mbloginhelper.user.plist

[loaded] com.apple.mbpluginhost.user.plist

[loaded] com.apple.mdmclient.agent.plist

[loaded] com.apple.mdmclient.cloudconfig.agent.plist

[loaded] com.apple.mdworker.32bit.plist

[running] com.apple.mdworker.bundles.plist

[loaded] com.apple.mdworker.isolation.plist

[loaded] com.apple.mdworker.lsb.plist

[loaded] com.apple.mdworker.mail.plist

[loaded] com.apple.mdworker.shared.plist

[loaded] com.apple.mdworker.single.plist

[loaded] com.apple.mdworker.sizing.plist

[running] com.apple.metadata.SpotlightNetHelper.plist

[running] com.apple.metadata.mdflagwriter.plist

[running] com.apple.metadata.mdwrite.plist

[loaded] com.apple.midiserver.plist

[loaded] com.apple.neagent.plist

[loaded] com.apple.netauth.user.auth.plist

[loaded] com.apple.netauth.user.gui.plist

[loaded] com.apple.noticeboard.agent.plist

[running] com.apple.notificationcenterui.plist

[running] com.apple.nsurlsessiond.plist

[running] com.apple.nsurlstoraged.plist

[loaded] com.apple.parentalcontrols.check.plist

[running] com.apple.pboard.plist

[running] com.apple.pbs.plist

[running] com.apple.photolibraryd.plist

[loaded] com.apple.pictd.plist

[running] com.apple.pluginkit.pkd.plist

[loaded] com.apple.pluginkit.pkreporter.plist

[loaded] com.apple.powerchime.plist

[loaded] com.apple.printtool.agent.plist

[loaded] com.apple.printuitool.agent.plist

[loaded] com.apple.quicklook.32bit.plist

[loaded] com.apple.quicklook.config.plist

[loaded] com.apple.quicklook.plist

[loaded] com.apple.quicklook.ui.helper.plist

[loaded] com.apple.rcd.plist

[running] com.apple.recentsd.plist

[loaded] com.apple.rtcreportingd.plist

[loaded] com.apple.safaridavclient.plist

[loaded] com.apple.sbd.plist

[running] com.apple.scopedbookmarkagent.xpc.plist

[loaded] com.apple.screensharing.MessagesAgent.plist

[loaded] com.apple.screensharing.agent.plist

[loaded] com.apple.scrod.plist

[running] com.apple.secd.plist

[running] com.apple.secinitd.plist

[loaded] com.apple.security.DiskUnmountWatcher.plist

[loaded] com.apple.security.agentStub.plist

[running] com.apple.security.cloudkeychainproxy.plist

[running] com.apple.security.keychain-circle-notification.plist

[running] com.apple.sharingd.plist

[running] com.apple.soagent.plist

[loaded] com.apple.softwareupdate_notify_agent.plist

[loaded] com.apple.speech.speechdatainstallerd.plist

[loaded] com.apple.speech.speechsynthesisd.plist

[loaded] com.apple.speech.synthesisserver.plist

[running] com.apple.spindump_agent.plist

[running] com.apple.storeaccountd.plist

[running] com.apple.storeassetd.plist

[running] com.apple.storedownloadd.plist

[loaded] com.apple.storeinappd.plist

[running] com.apple.storelegacy.plist

[loaded] com.apple.storeuid.plist

[loaded] com.apple.syncdefaultsd.plist

[loaded] com.apple.syncservices.SyncServer.plist

[loaded] com.apple.syncservices.uihandler.plist

[loaded] com.apple.systemprofiler.plist - Invalid signature!

[loaded] com.apple.talagent.plist

[running] com.apple.tccd.plist

[running] com.apple.telephonyutilities.callservicesd.plist

[loaded] com.apple.thermaltrap.plist

[loaded] com.apple.tiswitcher.plist

[loaded] com.apple.universalaccessAuthWarn.plist

[loaded] com.apple.universalaccesscontrol.plist

[loaded] com.apple.universalaccessd.plist

[loaded] com.apple.unmountassistant.useragent.plist

[running] com.apple.usernoted.plist

[loaded] com.apple.warmd_agent.plist

[loaded] com.apple.webinspectord.plist

[running] com.apple.wifi.WiFiAgent.plist

[loaded] com.apple.xmigrationhelper.user.plist

[loaded] com.apple.xpc.loginitemregisterd.plist

[loaded] com.apple.xpc.otherbsd.plist

[loaded] org.openbsd.ssh-agent.plist

System Launch Daemons: (What does this mean?)

[loaded] bootps.plist

[loaded] com.apple.AirPlayXPCHelper.plist

[loaded] com.apple.AppleFileServer.plist

[loaded] com.apple.AssetCacheLocatorService.plist

[loaded] com.apple.CoreRAID.plist

[running] com.apple.CrashReporterSupportHelper.plist

[loaded] com.apple.DesktopServicesHelper.plist

[loaded] com.apple.DumpGPURestart.plist

[loaded] com.apple.DumpPanic.plist

[running] com.apple.FileCoordination.plist

[loaded] com.apple.FileSyncAgent.sshd.plist - No signature!

[loaded] com.apple.FontWorker.plist

[loaded] com.apple.GSSCred.plist

[loaded] com.apple.GameController.gamecontrollerd.plist

[loaded] com.apple.IFCStart.plist

[loaded] com.apple.IOAccelMemoryInfoCollector.plist

[loaded] com.apple.IOBluetoothUSBDFU.plist

[loaded] com.apple.Kerberos.digest-service.plist

[loaded] com.apple.Kerberos.kadmind.plist

[loaded] com.apple.Kerberos.kcm.plist

[loaded] com.apple.Kerberos.kdc.plist

[loaded] com.apple.Kerberos.kpasswdd.plist

[running] com.apple.KernelEventAgent.plist

[loaded] com.apple.ManagedClient.cloudconfigurationd.plist

[loaded] com.apple.ManagedClient.enroll.plist - Invalid signature!

[loaded] com.apple.ManagedClient.plist - Invalid signature!

[loaded] com.apple.ManagedClient.startup.plist - Invalid signature!

[running] com.apple.MobileFileIntegrity.plist

[loaded] com.apple.NetBootClientStatus.plist

[loaded] com.apple.NetworkDiagnostics.plist

[loaded] com.apple.NetworkLinkConditioner.plist

[loaded] com.apple.NetworkSharing.plist

[loaded] com.apple.ODSAgent.plist

[loaded] com.apple.PCIELaneConfigTool.plist

[loaded] com.apple.PasswordService.plist

[loaded] com.apple.RFBEventHelper.plist

[loaded] com.apple.RemoteDesktop.PrivilegeProxy.plist

[loaded] com.apple.ReportCrash.Root.plist

[loaded] com.apple.ReportPanicService.plist

[loaded] com.apple.SCHelper.plist

[running] com.apple.SubmitDiagInfo.plist

[running] com.apple.TMCacheDelete.plist

[loaded] com.apple.TrustEvaluationAgent.system.plist

[running] com.apple.UserEventAgent-System.plist

[loaded] com.apple.UserNotificationCenter.plist

[running] com.apple.WindowServer.plist

[loaded] com.apple.afpfs_afpLoad.plist

[loaded] com.apple.afpfs_checkafp.plist

[loaded] com.apple.airport.wps.plist

[running] com.apple.airportd.plist

[running] com.apple.alf.agent.plist

[loaded] com.apple.appleseed.fbahelperd.plist

[loaded] com.apple.applessdstatistics.plist

[running] com.apple.apsd.plist

[loaded] com.apple.aslmanager.plist

[loaded] com.apple.atrun.plist

[running] com.apple.audio.coreaudiod.plist

[loaded] com.apple.auditd.plist

[running] com.apple.autofsd.plist

[loaded] com.apple.automountd.plist

[loaded] com.apple.awacsd.plist

[running] com.apple.awdd.plist

[running] com.apple.backupd-auto.plist

[running] com.apple.backupd.plist

[running] com.apple.blued.plist

[loaded] com.apple.bluetoothReporter.plist

[loaded] com.apple.bluetoothaudiod.plist

[loaded] com.apple.bnepd.plist

[loaded] com.apple.bsd.dirhelper.plist

[running] com.apple.cache_delete.plist

[running] com.apple.cfprefsd.xpc.daemon.plist

[loaded] com.apple.cloudfamilyrestrictionsd-mac.plist

[loaded] com.apple.cmio.AVCAssistant.plist

[loaded] com.apple.cmio.AppleCameraAssistant.plist

[loaded] com.apple.cmio.IIDCVideoAssistant.plist

[running] com.apple.cmio.VDCAssistant.plist

[loaded] com.apple.cmio.iOSScreenCaptureAssistant.plist

[loaded] com.apple.comsat.plist

[running] com.apple.configd.plist

[loaded] com.apple.configureLocalKDC.plist - No signature!

[running] com.apple.coreduetd.osx.plist

[running] com.apple.coreservices.appleevents.plist

[loaded] com.apple.coreservices.appleid.passwordcheck.plist

[running] com.apple.coreservices.launchservicesd.plist

[running] com.apple.coreservicesd.plist

[running] com.apple.corestorage.corestoraged.plist

[loaded] com.apple.corestorage.corestoragehelperd.plist

[running] com.apple.coresymbolicationd.plist

[running] com.apple.ctkd.plist

[running] com.apple.cvmsServ.plist

[running] com.apple.diagnosticd.plist

[running] com.apple.diskarbitrationd.plist

[loaded] com.apple.diskmanagementd.plist

[loaded] com.apple.displaypolicyd.plist

[running] com.apple.distnoted.xpc.daemon.plist

[loaded] com.apple.dnsextd.plist

[loaded] com.apple.dpaudiothru.plist

[loaded] com.apple.dpd.plist

[loaded] com.apple.dspluginhelperd.plist

[loaded] com.apple.dvdplayback.setregion.plist

[loaded] com.apple.dynamic_pager.plist

[loaded] com.apple.eapolcfg_auth.plist

[loaded] com.apple.efax.plist - No signature!

[loaded] com.apple.efilogin-helper.plist

[loaded] com.apple.emlog.plist - No signature!

[loaded] com.apple.emond.aslmanager.plist

[loaded] com.apple.emond.plist

[loaded] com.apple.eppc.plist

[loaded] com.apple.familycontrols.plist

[loaded] com.apple.findmymac.plist

[loaded] com.apple.findmymacmessenger.plist

[loaded] com.apple.firmwaresyncd.plist

[running] com.apple.fontd.plist

[loaded] com.apple.fontmover.plist

[running] com.apple.fseventsd.plist

[loaded] com.apple.ftp-proxy.plist

[loaded] com.apple.getty.plist

[loaded] com.apple.gkreport.plist - No signature!

[loaded] com.apple.gssd.plist

[loaded] com.apple.hdiejectd.plist

[running] com.apple.hidd.plist

[running] com.apple.icloud.findmydeviced.plist

[running] com.apple.iconservices.iconservicesagent.plist

[running] com.apple.iconservices.iconservicesd.plist

[running] com.apple.ifdreader.plist

[loaded] com.apple.installandsetup.systemmigrationd.plist

[loaded] com.apple.installd.plist

[loaded] com.apple.installer.osmessagetracing.plist

[loaded] com.apple.kcproxy.plist

[loaded] com.apple.kdumpd.plist

[running] com.apple.kextd.plist

[loaded] com.apple.kuncd.plist

[loaded] com.apple.locate.plist - No signature!

[running] com.apple.locationd.plist

[loaded] com.apple.lockd.plist

[running] com.apple.logind.plist

[loaded] com.apple.loginwindow.LFVTracer.plist

[running] com.apple.loginwindow.plist

[loaded] com.apple.logkextloadsd.plist

[running] com.apple.mDNSResponder.plist

[loaded] com.apple.mDNSResponderHelper.plist

[loaded] com.apple.mbicloudsetupd.plist

[loaded] com.apple.mdmclient.daemon.plist

[running] com.apple.metadata.mds.index.plist

[running] com.apple.metadata.mds.plist

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[loaded] com.apple.msrpc.echosvc.plist

[loaded] com.apple.msrpc.lsarpc.plist

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[loaded] com.apple.msrpc.netlogon.plist

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[loaded] com.apple.msrpc.wkssvc.plist

[running] com.apple.mtmd.plist

[running] com.apple.mtmfs.plist

[running] com.apple.nehelper.plist

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[loaded] com.apple.netauth.sys.auth.plist

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[running] com.apple.networkd.plist

[running] com.apple.networkd_privileged.plist

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[loaded] com.apple.nfsconf.plist

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[loaded] com.apple.nis.ypbind.plist

[loaded] com.apple.noticeboard.state.plist

[running] com.apple.notifyd.plist

[running] com.apple.nsurlsessiond.plist

[running] com.apple.nsurlstoraged.plist

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[loaded] com.apple.platform.ptmd.plist

[loaded] com.apple.postgres.plist - /Applications/Server.app/Contents/ServerRoot/usr/bin/xpostgres: Executable not found!

[running] com.apple.powerd.plist

[loaded] com.apple.powerd.swd.plist

[loaded] com.apple.preferences.timezone.admintool.plist

[loaded] com.apple.preferences.timezone.auto.plist

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[running] com.apple.revisiond.plist

[loaded] com.apple.rpcbind.plist

[running] com.apple.sandboxd.plist

[loaded] com.apple.screensharing.plist

[loaded] com.apple.scsid.plist

[running] com.apple.secinitd.plist

[loaded] com.apple.security.FDERecoveryAgent.plist

[loaded] com.apple.security.agentMain.plist

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[running] com.apple.security.syspolicy.plist

[running] com.apple.securityd.plist

[running] com.apple.securityd_service.plist

[loaded] com.apple.sessionlogoutd.plist

[loaded] com.apple.smb.preferences.plist

[loaded] com.apple.smbd.plist

[loaded] com.apple.softwareupdate_download_service.plist

[loaded] com.apple.softwareupdate_firstrun_tasks.plist

[running] com.apple.softwareupdated.plist

[loaded] com.apple.speech.speechsynthesisd.plist

[running] com.apple.spindump.plist

[running] com.apple.stackshot.plist

[loaded] com.apple.statd.notify.plist

[loaded] com.apple.storagekitd.plist

[loaded] com.apple.storereceiptinstaller.plist

[running] com.apple.suhelperd.plist

[running] com.apple.syslogd.plist

[running] com.apple.sysmond.plist

[loaded] com.apple.systemkeychain.plist

[loaded] com.apple.systempreferences.installer.plist

[loaded] com.apple.systemstats.analysis.plist

[loaded] com.apple.systemstats.daily.plist

[running] com.apple.systemstatsd.plist

[loaded] com.apple.taskgated-helper.plist

[running] com.apple.taskgated.plist

[running] com.apple.tccd.system.plist

[running] com.apple.thermald.plist

[loaded] com.apple.ucupdate.plist

[loaded] com.apple.uninstalld.plist

[loaded] com.apple.unmountassistant.sysagent.plist

[loaded] com.apple.updateEFIDesktopPicture.plist

[running] com.apple.usbd.plist

[running] com.apple.usbmuxd.plist

[loaded] com.apple.uucp.plist

[loaded] com.apple.var-db-dslocal-backup.plist

[loaded] com.apple.vsdbutil.plist

[running] com.apple.warmd.plist

[running] com.apple.watchdogd.plist

[running] com.apple.wdhelper.plist

[loaded] com.apple.wifid.plist

[running] com.apple.wirelessproxd.plist

[loaded] com.apple.wwand.plist

[loaded] com.apple.xpc.smd.plist

[loaded] com.apple.xsan.plist

[loaded] com.apple.xsandaily.plist

[loaded] com.apple.xscertadmin.plist

[loaded] com.apple.xscertd-helper.plist

[loaded] com.apple.xscertd.plist

[loaded] com.vix.cron.plist

[loaded] exec.plist

[loaded] finger.plist

[loaded] ftp.plist

[loaded] login.plist

[loaded] ntalk.plist

[loaded] org.apache.httpd.plist

[loaded] org.cups.cups-lpd.plist

[loaded] org.cups.cupsd.plist - Invalid signature!

[loaded] org.net-snmp.snmpd.plist - No signature!

[running] org.ntp.ntpd.plist - No signature!

[loaded] org.openldap.slapd.plist

[loaded] org.postfix.master.plist

[loaded] shell.plist

[loaded] ssh.plist - No signature!

[loaded] telnet.plist

[loaded] tftp.plist

Launch Agents: (What does this mean?)

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

Launch Daemons: (What does this mean?)

[loaded] com.adobe.ARMDC.Communicator.plist [Click for support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist [Click for support]

[loaded] com.adobe.SC.FPFeedbackService-1.0.plist [Click for support]

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.daisydiskapp.DaisyDiskAdminHelper.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.malwarebytes.MBAMHelperTool.plist [Click for support]

User Login Items: (What does this mean?)

Calendar Application (/Applications/Calendar.app)

Other Apps: (What does this mean?)

[running] com.apple.AccountPolicyHelper

[running] com.apple.AmbientDisplayAgent

[loaded] com.apple.BKAgentService

[running] com.apple.CloudPhotosConfiguration

[running] com.apple.CodeSigningHelper

[running] com.apple.DataDetectorsDynamicData

[loaded] com.apple.DictionaryServiceHelper

[loaded] com.apple.IASUtilities.IASCloudConfigHelper

[running] com.apple.InputMethodKit.UserDictionary

[loaded] com.apple.Localization.SetDefaultsService

[loaded] com.apple.MailServiceAgent

[loaded] com.apple.NotesMigratorService

[running] com.apple.PerformanceAnalysis.animationperfd

[running] com.apple.Safari.9404

[loaded] com.apple.SpeechRecognitionCore.brokerd

[loaded] com.apple.accounts.dom

[loaded] com.apple.appkit.xpc.sandboxedServiceRunner

[running] com.apple.authd

[loaded] com.apple.cmio.registerassistantservice

[loaded] com.apple.facebook.xpc

[running] com.apple.geod

[loaded] com.apple.iBooksX-SecureUserDefaults

[running] com.apple.iCloudHelper

[loaded] com.apple.ichat.BuddyPictureService

[loaded] com.apple.ichat.TranscriptRenderingService

[running] com.apple.imdpersistence.IMDPersistenceAgent

[running] com.apple.internetaccounts

[loaded] com.apple.iokit.IOServiceAuthorizeAgent

[loaded] com.apple.iokit.ioserviceauthorized

[loaded] com.apple.lakitu

[loaded] com.apple.linkedin.xpc

[loaded] com.apple.mdworker.shared.00000000-0000-0000-0000-000000000000

[running] com.apple.mdworker.shared.01000000-0000-0000-0000-000000000000

[running] com.apple.mdworker.shared.02000000-0000-0000-0000-000000000000

[running] com.apple.mdworker.shared.03000000-0000-0000-0000-000000000000

[running] com.apple.mdworker.shared.04000000-0000-0000-0000-000000000000

[loaded] com.apple.mdworker.single.07000000-0000-0000-0000-000000000000

[loaded] com.apple.mdworker.single.08000000-0000-0000-0000-000000000000

[loaded] com.apple.security.XPCKeychainSandboxCheck

[loaded] com.apple.security.XPCTimeStampingService

[loaded] com.apple.security.agentMain.00000000-0000-0000-0000-0000000186A6

[loaded] com.apple.security.authhost.00000000-0000-0000-0000-0000000186A6

[loaded] com.apple.sharekit.EntitlementsHelper

[running] com.apple.systemadministration.writeconfig

[loaded] com.apple.tencentweibo.xpc

[running] com.apple.tonelibraryd

[loaded] com.apple.twitter.xpc

[loaded] com.apple.weibo.xpc

[running] com.apple.xpc.launchd.oneshot.0x10000002.AppleSpell

[running] com.apple.xpc.launchd.oneshot.0x10000003.EtreCheck

[running] com.google.GoogleTalkPluginD.81256.A861B99F-2E80-437D-805C-36858C53C2D4

Internet Plug-ins: (What does this mean?)

FlashPlayer-10.6: Version: 20.0.0.235 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

AdobePDFViewerNPAPI: Version: 15.009.20077 - SDK 10.8 [Click for support]

AdobePDFViewer: Version: 15.009.20077 - SDK 10.8 [Click for support]

Flash Player: Version: 20.0.0.235 - SDK 10.6 Outdated! Update

o1dbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Click for support]

QuickTime Plugin: Version: 7.7.3

googletalkbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Click for support]

3rd Party Preference Panes: (What does this mean?)

Flash Player [Click for support]

Time Machine: (What does this mean?)

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 498.88 GB Disk used: 156.08 GB

Destinations:

G-DRIVE mobile USB [Local]

Total size: 999.86 GB

Total number of backups: 68

Oldest backup: 10/10/14, 2:45 PM

Last backup: 1/6/16, 5:43 PM

Size of backup disk: Adequate

Backup size 999.86 GB > (Disk used 156.08 GB X 3)

G-DRIVE 2 mobile USB [Local]

Total size: 999.86 GB

Total number of backups: 38

Oldest backup: 6/7/15, 8:35 PM

Last backup: 1/3/16, 10:30 AM

Size of backup disk: Adequate

Backup size 999.86 GB > (Disk used 156.08 GB X 3)

Top Processes by CPU: (What does this mean?)

10% mdworker(6)

5% WindowServer

2% fontd

2% kernel_task

0% GoogleTalkPlugin

Top Processes by Memory: (What does this mean?)

509 MB kernel_task

393 MB com.apple.WebKit.WebContent

164 MB ocspd

98 MB mds_stores

66 MB CalendarAgent

Virtual Memory Information: (What does this mean?)

728 MB Free RAM

3.29 GB Used RAM (1.42 GB Cached)

0 B Swap Used

Diagnostics Information: (What does this mean?)

Jan 6, 2016, 05:35:01 PM Self test - passed

Reply

Answer 8

OGELTHORPE

Level 9

57,329 points

Jan 6, 2016 4:22 PM in response to pinkapplemac

I do not see anything drastically 'wrong' in the Etrecheck report. As a general rule i do encourage users to install 8 GB RAM when Yosemite or El Capitan is installed. (Your MBP will accept up to 16 GB RAM) In your case, there are no swaps showing so RAM may not result in any dramatic increase in speed, if any. The best sources of compatible RAM are OWC and Crucial.

I suggest performing some basics:

Reset the SMC and the NVRAM:

https://support.apple.com/en-us/HT201295

https://support.apple.com/en-us/HT204063

Then perform a safe boot:

https://support.apple.com/en-us/HT201262

See if the MBP is more responsive.

Another thing you might try is to purchase another 500GB HDD, clone it and install El Capitan on it. It is my understanding that El Capitan is more efficient than Yosemite. Swap in the new HDD and see if there is an improvement. If not, you have the Yosemite HDD to fall back on.

If the bank account is on the fat side, consider installing a SSD. That will have a dramatic affect on the response times, (boot, shutdown and resource intensive tasks). The best bets are Crucial and OWC. Avoid Samsung for now.

Ciao.

Reply

Answer 9

pinkapplemac Author

Level 1

17 points

Jan 6, 2016 4:24 PM in response to Duane

Hello, again!

Here is a much shorter version without the Apple ones included - do they typically not sign things?

Noted start up time, less than one minute to login screen. The Apple store suggested that the wire to the hard drive might be loose? Knowing nothing about hardware or software, maybe since it's under warranty that repair couldn't hurt?

Anyhow, see below and THANK YOU ALL!

EtreCheck version: 2.6.6 (226)

Report generated 1/6/16, 6:21 PM

Runtime 3:37

Download EtreCheck from http://etrecheck.com

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: (What does this mean?)

MacBook Pro (13-inch, Mid 2012)

[Click for Technical Specifications]

[Click for User Guide]

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable

[Click for upgrade instructions]

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 13 - SN = C01411602LPFR3YAB

Video Information: (What does this mean?)

Intel HD Graphics 4000

Color LCD 1280 x 800

System Software: (What does this mean?)

OS X Yosemite 10.10.5 (14F27) - Time since boot: less than an hour

Disk Information: (What does this mean?)

APPLE HDD HTS545050A7E362 disk0 : (500.11 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (342.72 GB free)

Core Storage: disk0s2 499.25 GB Online

HL-DT-ST DVDRW GS41N ()

USB Information: (What does this mean?)

HGST G-Drive Mobile USB 1 TB

EFI (disk2s1) <not mounted> : 210 MB

G-DRIVE mobile USB (disk2s2) /Volumes/G-DRIVE mobile USB : 999.86 GB (503.93 GB free)

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Thunderbolt Information: (What does this mean?)

Apple Inc. thunderbolt_bus

Gatekeeper: (What does this mean?)

Mac App Store and identified developers

Launch Agents: (What does this mean?)

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

Launch Daemons: (What does this mean?)

[loaded] com.adobe.ARMDC.Communicator.plist [Click for support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist [Click for support]

[loaded] com.adobe.SC.FPFeedbackService-1.0.plist [Click for support]

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.daisydiskapp.DaisyDiskAdminHelper.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.malwarebytes.MBAMHelperTool.plist [Click for support]

User Login Items: (What does this mean?)

Calendar Application (/Applications/Calendar.app)

Other Apps: (What does this mean?)

[running] com.apple.xpc.launchd.oneshot.0x10000004.EtreCheck

[running] com.google.GoogleTalkPluginD.81256.A861B99F-2E80-437D-805C-36858C53C2D4

Internet Plug-ins: (What does this mean?)

FlashPlayer-10.6: Version: 20.0.0.235 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

AdobePDFViewerNPAPI: Version: 15.009.20077 - SDK 10.8 [Click for support]

AdobePDFViewer: Version: 15.009.20077 - SDK 10.8 [Click for support]

Flash Player: Version: 20.0.0.235 - SDK 10.6 Outdated! Update

o1dbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Click for support]

QuickTime Plugin: Version: 7.7.3

googletalkbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Click for support]

3rd Party Preference Panes: (What does this mean?)

Flash Player [Click for support]

Time Machine: (What does this mean?)

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 498.88 GB Disk used: 156.16 GB

Destinations:

G-DRIVE mobile USB [Local]

Total size: 999.86 GB

Total number of backups: 65

Oldest backup: 10/10/14, 2:45 PM

Last backup: 1/6/16, 6:10 PM

Size of backup disk: Adequate

Backup size 999.86 GB > (Disk used 156.16 GB X 3)

G-DRIVE 2 mobile USB [Local]

Total size: 999.86 GB

Total number of backups: 38

Oldest backup: 6/7/15, 8:35 PM

Last backup: 1/3/16, 10:30 AM

Size of backup disk: Adequate

Backup size 999.86 GB > (Disk used 156.16 GB X 3)

Top Processes by CPU: (What does this mean?)

6% WindowServer

2% fontd

1% kernel_task

0% GoogleTalkPlugin

0% cloudpaird

Top Processes by Memory: (What does this mean?)

526 MB kernel_task

442 MB com.apple.WebKit.WebContent

168 MB ocspd

139 MB Safari

127 MB mds_stores

Virtual Memory Information: (What does this mean?)

126 MB Free RAM

3.87 GB Used RAM (1.00 GB Cached)

0 B Swap Used

Diagnostics Information: (What does this mean?)

Jan 6, 2016, 05:35:01 PM Self test - passed

Reply

Answer 10

pinkapplemac Author

Level 1

17 points

Jan 6, 2016 4:37 PM in response to OGELTHORPE

THANK you so for the prompt reply! Yes, I do plan on going to a certified Apple place for the RAM upgrade BEFORE El Capitan! Do they use reliable sources?

I can't do that task on my own!

It's not so bad - it was the DaisyDisk sluggishness that alarmed everyone (including me!).

I'll run those basics - and thank you again!

Cheers!

H

Reply

Answer 11

OGELTHORPE

Level 9

57,329 points

Jan 6, 2016 4:48 PM in response to pinkapplemac

If the store is an AASP, they certainly are obligated to install Apple compatible RAM. That should not be an area for concern.

Ciao.

Reply

Answer 12

pinkapplemac Author

Level 1

17 points

Jan 7, 2016 6:45 AM in response to OGELTHORPE

"Your MBP will accept up to 16 GB RAM) In your case, there are no swaps showing so RAM may not result in any dramatic increase in speed, if any."

What does "no swaps showing" mean? I would think a RAM upgrade in the future would help - no?

Thanks again - sorry to ask so many questions!

H

Reply

Answer 13

pinkapplemac Author

Level 1

17 points

Jan 7, 2016 6:48 AM in response to OGELTHORPE

(This isn't allowing me to mark more answers helpful - but whoa, are they!)

Reply

Answer 14

OGELTHORPE

Level 9

57,329 points

Jan 7, 2016 8:33 AM in response to pinkapplemac

pinkapplemac wrote:

What does "no swaps showing" mean? I would think a RAM upgrade in the future would help - no?

Swaps are when you are using a resource intensive program that requires to use more RAM than installed, will have to delete data in RAM to make room for data needed to run the application from the HDD. This delete/access (swap) slows down the processing and results in a 'slow' computer. For the activities you were performing when you ran the Etrecheck report indicated that there were NO swaps so there was no slow down due to lack of RAM.

Ciao.

Reply

Answer 15

pinkapplemac Author

Level 1

17 points

Jan 7, 2016 8:48 AM in response to OGELTHORPE

Oh! That does makes sense, thank you! I actually had no apps open when I ran the report. Typically the only slow app is Photos. And that DaisyDisk - which alarmed Apple, who never followed up with me. Should I have had several open when I ran the report? All open?

However, last night Photos refused to import a video from my iPhone 6s (I saved it from an email to my camera roll but was taken with another iPhone). So I used Image Capture (never used before, I'm so new). After three refusals, Image Capture finally did put it on my desktop. It then crashed and SOMEHOW a random video from my phone wound up IN THE SYSTEM TRASH. Now, IC and PHOTOS don't even have that capability. I tested again and got the video to also export and play. Both are now in Photos. Called Apple. All they could say is "oh, what a fluke" or "let's wipe your hard drive and cleanly reinstall the OS.

REALLY?

ANYWAY - perhaps all the other steps will help with assist with app crashing.

Coffee,

H

Reply