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I cannot start Back To My Mac Since Wed Last Week

I noticed almost a week ago that back my mac had turned itself off. I cannot start it again on either of my two Macs. The errors are always the same.

When I try to turn it on it gives the message something is wrong with my account and tells me to turn it off, log out, restart, try again which Ive done 100 times and does nothing.


Some things I have tried and have not worked is:

- reset keychain

- changed location/date/time still fail

- deleted keychain entries dealing with icloud

- deleted preferences dealing with icloud

- created a new admin account on my macs and logged into icloud on that and start BTMM and same fail result

- started up from an external drive containing Mac OS 10.10.4 and log into icloud and try to start BTMM from that and still fails

- logged out of all instances of icloud on all my devices, changed my password logged back into every and tried to start again and that also fails.


I cannot fix this. Is this a problem on Apples end??


Here are my console entries from when I got into icloud in system prefs and try to turn on back to my mac on one of my Macs.

The log entires are very similar for my other Mac that fails as well.


1/11/16 10:52:52.756 AM accountsd[331]: AIDA Notification plugin running

1/11/16 10:52:52.966 AM com.apple.AddressBook.InternetAccountsBridge[454]: Checking iCDP status for DSID 39611200 (checkWithServer=0)

1/11/16 10:52:52.966 AM com.apple.AddressBook.InternetAccountsBridge[454]: Daemon connection invalidated!

1/11/16 10:52:52.966 AM com.apple.AddressBook.InternetAccountsBridge[454]: XPC Error while checking if iCDP is enabled for DSID 39611200: Error Domain=NSCocoaErrorDomain Code=4099 "The connection to service named com.apple.cdp.daemon was invalidated." UserInfo={NSDebugDescription=The connection to service named com.apple.cdp.daemon was invalidated.}

1/11/16 10:52:52.967 AM com.apple.AddressBook.InternetAccountsBridge[454]: [AOSAccounts] : [__49-[ACAccountStore(iCloudAccount) icaAppleAccounts]_block_invoke] : accountsWithAccountType returned error: Error Domain=com.apple.accounts Code=9 "(null)"

1/11/16 10:52:53.028 AM sandboxd[133]: ([454]) com.apple.Addres(454) deny mach-lookup com.apple.cdp.daemon

1/11/16 10:53:02.981 AM com.apple.AddressBook.ContactsAccountsService[329]: [Accounts] Current connection, <NSXPCConnection: 0x7f9163106dc0> connection from pid 588, doesn't have account access.

1/11/16 10:53:02.981 AM DataDetectorsDynamicData[588]: [Accounts] Failed to update account with identifier 8FD3FB26-799B-48F6-BB7B-9BBDB147EBCE, error: Error Domain=ABAddressBookErrorDomain Code=1002 "(null)"

1/11/16 10:53:02.982 AM com.apple.AddressBook.ContactsAccountsService[329]: [Accounts] Current connection, <NSXPCConnection: 0x7f9160c05b70> connection from pid 334, doesn't have account access.

1/11/16 10:53:02.983 AM sharingd[334]: [Accounts] Failed to update account with identifier 8FD3FB26-799B-48F6-BB7B-9BBDB147EBCE, error: Error Domain=ABAddressBookErrorDomain Code=1002 "(null)"

1/11/16 10:53:02.984 AM com.apple.AddressBook.ContactsAccountsService[329]: [Accounts] Current connection, <NSXPCConnection: 0x7f9160f06b20> connection from pid 339, doesn't have account access.

1/11/16 10:53:02.984 AM CalNCService[339]: [Accounts] Failed to update account with identifier 8FD3FB26-799B-48F6-BB7B-9BBDB147EBCE, error: Error Domain=ABAddressBookErrorDomain Code=1002 "(null)"

1/11/16 10:53:13.614 AM com.apple.preferences.icloud.remoteservice[788]: AOSKit ERROR: LH request failed, url=https://p33-btmm.icloud.com:443/v1/hello, requestHeaders=

{

"Accept-Language" = "en-us";

Authorization = "...";

"X-Mme-Client-Info" = "<MacBookPro11,3> <Mac OS X;10.11.2;15C50> <com.apple.AOSKit/232 (com.apple.systempreferences/14.0)>";

"X-Mme-Country" = US;

"X-Mme-Device-Id" = "FCFF2893-1219-5D84-882A-62B6CC648476";

"X-Mme-Timezone" = AST;

},

error=Error Domain=AOSErrorDomain Code=1000 "(null)" UserInfo={HttpStatusCode=503, DialogInfo={

DialogType = Unknown;

}}, httpStatusCode=503

1/11/16 10:53:13.614 AM com.apple.preferences.icloud.remoteservice[788]: [AOSAccounts] : BTMM operation not successful

1/11/16 10:53:13.627 AM com.apple.preferences.icloud.remoteservice[788]: [AOSAccounts] : BTMM kMMServiceFailureNotification dictionary <CFBasicHash 0x7fa825510890 [0x7fff72d0c440]>{type = mutable dict, count = 2,

entries =>

0 : <CFString 0x7fff7375c170 [0x7fff72d0c440]>{contents = "ServiceFailureErrorKey"} = Error Domain=AOSErrorDomain Code=1000 "(null)" UserInfo={HttpStatusCode=503, DialogInfo={

DialogType = Unknown;

}}

2 : <CFString 0x7fff7375c110 [0x7fff72d0c440]>{contents = "ServiceFailureTypeKey"} = <CFString 0x7fff7375c130 [0x7fff72d0c440]>{contents = "ServiceFailureTypeEnable"}

}


1/11/16 10:53:13.938 AM accountsd[331]: AIDA Notification plugin running

1/11/16 10:53:13.964 AM com.apple.AddressBook.InternetAccountsBridge[454]: Checking iCDP status for DSID 39611200 (checkWithServer=0)

1/11/16 10:53:13.964 AM com.apple.AddressBook.InternetAccountsBridge[454]: Daemon connection invalidated!

1/11/16 10:53:13.964 AM com.apple.AddressBook.InternetAccountsBridge[454]: XPC Error while checking if iCDP is enabled for DSID 39611200: Error Domain=NSCocoaErrorDomain Code=4099 "The connection to service named com.apple.cdp.daemon was invalidated." UserInfo={NSDebugDescription=The connection to service named com.apple.cdp.daemon was invalidated.}

1/11/16 10:53:13.966 AM com.apple.AddressBook.InternetAccountsBridge[454]: [AOSAccounts] : [__49-[ACAccountStore(iCloudAccount) icaAppleAccounts]_block_invoke] : accountsWithAccountType returned error: Error Domain=com.apple.accounts Code=9 "(null)"

1/11/16 10:53:13.987 AM com.apple.preferences.icloud.remoteservice[788]: CGContextSetFillColorWithColor: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.

MacBook Pro with Retina display, OS X El Capitan (10.11.2)

Posted on Jan 11, 2016 7:07 AM

Reply
18 replies

Jan 19, 2016 11:21 PM in response to BermudaSeal

Just tried to turn BTMM on myself, without updating to 10.11.3 and it turned on first time! I too was in touch with Apple and it was escalated to an engineer so I can't be sure if it's something that particular engineer did or if it's something Apple did as a whole. But as both of our systems seem to start working at the approx same time I'd lean towards Apple sorting it!


Thanks for updating btw!

I cannot start Back To My Mac Since Wed Last Week

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