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JEStewart Author

Level 1

7 points

iPad Pro control centre swipe problem.

I can't consistently swipe up the control centre with my new (still within 14 days) iPad Pro. This only happens in portrait mode and only above the home button side (if I rotate it 180degrees it works fine, but then the notification centre won't work from the home button side.

After a hard reset it started to work again, only to stop within minutes. Initially I bought it was only stopping working in certain apps (ProCreate and Safari) but now it seems to stop working everywhere.

Has anyone e;she experienced/fixed this? I would assume it was a hardware problem if it weren't for the fact that a reset can fix it for a while.

iPad, iOS 9.2

Posted on Jan 13, 2016 3:27 AM

Top-ranking reply

Kathirselvan

Level 1

9 points

Posted on Mar 3, 2016 8:45 PM

I also faced the same problem and when i took it to service center they told that its hardware issue and replaced a new one. But unfortunately, the new one also had the same issue and this time the service personnel advised me that this is definitely a software issue as not all devices can have hardware issue. They asked me to wait for an official apple update or fix sometime in late march. I spoke to the apple support iOS senior technical advisor and explained the issue. he asked me to capture video of the issue and send so that apple can look into it and fix. I have mailed the video yesterday and waiting for the reply.

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34 replies

Apr 29, 2016 8:19 PM in response to Callesw

same exact problem. Glad I found this post. Was going to take it in to Apple but thinking I will wait.

Apr 29, 2016 9:30 PM in response to JEStewart

we gotta upload a YOUTUBE vídeo to aware people about this issue with the tablet…

and recomend not to buy it till they solve it

May 8, 2016 2:10 AM in response to Whisper78

Try a reboot press & hold power button & menu button hold both down until you see apple logo .

This can take 30 seconds .

Cheers

Brian

OwnRules

Level 1

4 points

Sep 1, 2016 10:38 PM in response to will norman

Thank you. Your reply solved my issue - though it's a bit of a pain with current cover.

iPad Pro control centre swipe problem.