I have an Apple Tv 4 and i can't download netflix, I had the app, but I uninstall and when I try to install again does`t complete de process an a message saying Unable to download app appears. Any suggestion on what to do?

It looks like it only happens to people with Latin American regions. It happens to me too and there are no answers from Netflix or Apple. That is just wrong. Please if anybodd has an idea pleas post it. We are on our own.

I'm in California and I'm having this issue as well.

Is your tvOS the current 9.2.1? See Settings>General>About to confirm.

Try power cycling ATV to ensure the system's clean.

Is your problem identical to the OP? ATV 4, had Netflix, uninstalled it, downloads but cannot complete installation? If not, please describe your exact symptoms.

It's up to date and I tried power cycling. Exact same issue. Netflix wouldn't load due to some Netflix server error. I deleted it, but now can't reinstall it.

OK. Are you able to install any app from the TV app store? I just installed it with no problem, opened it, quit it, and deleted it. Are you sure you deleted it before trying to reinstall, or did you just force quit it? To delete, you hold the touchpad until the icon shakes, then hit play to get the menu. Did you do that?

I had to reset to factory defaults. Pretty annoying.

I had the same problem and the same solution worked for me. Logout and login to iTunes account from Settings, and tried again and the download worked. Thanks for the tip!

I'm in California as well with the same issue. It's been like this for a month, I am hoping a future tvOS update will knock it out. It's not on the app usage area since I already deleted It there, now it just shows an odd string of letters and numbers for the app title and won't obey the delete command from the home menu. Obnoxious bug Apple!

I Think I'm going to do this as well once the TV provider single sign on update hits, I just can't bring myself to re-do all of that one by one.

Yes, I can download and install other apps, but this one is not on the app usage list anymore (already deleted it there because the app would hit an error every time it tried to install an update), it is just a grayed out icon with a name that is a string of letters and numbers and yet it is taking the place of the legitimate Netflix install. In the app store it thinks it is still installed. Deleting from the long press, play pause, delete method doesnt do a darn thing.

Have you tried restarting the ATV, from Settings > System?

Download is only for portable devices. I can download to my ipad and iphone, but cannot watch using Apple TV or Chromecast.

I'm in the UK and have exactly the same pr