Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 9.2.1 sound/alert issue

Since the iOS 9.2.1 update I'm not getting sound notifications for text or iMessage

Posted on Jan 21, 2016 6:25 PM

Reply
Question marked as Best reply

Posted on Jan 22, 2016 10:59 AM

Similar problem with phone app. I just updated to iOS 9.2.1 on my iPhone 6 Plus (June 2015). When making or receiving a call to or from another iPhone (iPhone 5, pre-9.2.1), I can't hear anything, and the other party cannot hear me either. On two calls to land lines, the other party and I could only hear a few bits of sound here and there. Apple, please fix this now! âš âš âš âš  âš  âš 

25 replies

May 29, 2016 10:30 AM in response to Mart3602

thesis the problem exactly but reset is not working. i've reset twice. the reset fixed the connection between my watch and phone, the watch rings even when set to silent now. if i enable forwarding to nearby devices i get phone and text alerts on my mac, but still nothing on the phone. this is a huge problem as i use this phone for business.

Oct 17, 2016 2:49 PM in response to iRIboy3

Took mine in to the "genius" bar, and am back home with the same exact problem AFTER they erased the phone TWICE and advised me to come home and try to restore from backup. An hour and a half there and still no alarm and no sound when text messages pop up. Sometimes not even a number next to the message icon.


I really need an alarm clock. Their only suggestion was to erase the phone and setup as NEW. When you setup from an old restore from iCloud, apparently, some "bug" SOMEWHERE (could even be a corrupt file in an email) turns the alarm off again.


CHOICES:

1. Keep 90% of the items I have worked so hard to accumulate on my phone (minus alarm and text message notifications).


OR


2. ERASE phone again and start from scratch, losing ALL of my contacts, text messages, notes, etc. I do not have enough room on my computer to backup so iCloud is my only option. 😟


C'est la vie. Thanks, Apple. 😟

iOS 9.2.1 sound/alert issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.