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Level 1

0 points

etrecheck help please mac running extremely slow post el capitan update

My mac has been running extremely slow since updating to el capitan. I've already uninstalled my security software, unplugged and restarted the computer, but nothing seems to help. Everything I try to do results in the beachball. Here is my etrecheck. I would greatly appreciate any help anyone can give me. Thank you!!!

EtreCheck version: 2.7.8 (238)

Report generated 2016-01-26 14:19:39

Download EtreCheck from http://etrecheck.com

Runtime 12:07

Performance: Poor

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: Computer is too slow

Hardware Information: <etrecheck://help/hardware> ⓘ <etrecheck://help/hardware>

iMac (21.5-inch, Late 2012)

[Technical Specifications] <http://support-sp.apple.com/sp/index?page=cpuspec&cc=DNCR&lang=en> - [User Guide] <http://support-sp.apple.com/sp/index?page=cpuuserguides&cc=DNCR&lang=en> - [Warranty & Service] <http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=Macd esktops>

iMac - model: iMac13,1

1 2.7 GHz Intel Core i5 CPU: 4-core

8 GB RAM Upgradeable - [Instructions]

<http://support-sp.apple.com/sp/index?page=cpumemory&cc=DNCR&lang=en> BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Video Information: <etrecheck://help/video> ⓘ <etrecheck://help/video>

NVIDIA GeForce GT 640M - VRAM: 512 MB

iMac 1920 x 1080

System Software: <etrecheck://help/systemsoftware> ⓘ <etrecheck://help/systemsoftware>

OS X El Capitan 10.11.3 (15D21) - Time since boot: about 5 hours

Disk Information: <etrecheck://help/disk> ⓘ <etrecheck://help/disk>

APPLE HDD ST1000LM024 disk0 : (1 TB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Untitled (disk0s2) / : 999.35 GB (473.56 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

USB Information: <etrecheck://help/usb> ⓘ <etrecheck://help/usb>

Apple, Inc. Keyboard Hub

Apple Inc. Apple Keyboard

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Western Digital My Book 1110 999.5 GB

EFI (disk1s1) <not mounted> : 210 MB

Time Machine Backups (disk1s2) /Volumes/Time Machine Backups 1 : 999.16 GB (127.66 GB free)

Hewlett-Packard HP Color LaserJet MFP M476nw

Thunderbolt Information: <etrecheck://help/thunderbolt> ⓘ <etrecheck://help/thunderbolt>

Apple Inc. thunderbolt_bus

Gatekeeper: <etrecheck://help/gatekeeper> ⓘ <etrecheck://help/gatekeeper>

Mac App Store and identified developers

iMac (21.5-inch, Late 2012), iOS 9.2.1

Posted on Jan 26, 2016 11:35 AM

16 replies

Linc Davis

Level 10

209,547 points

Jan 26, 2016 4:29 PM in response to cd1234cd

There's no need to post the log extract. The startup drive is failing, or there is some other internal hardware fault.

Back up all data on the drive immediately if you don't already have a current backup. There are ways to back up a computer that isn't fully functional—ask if you need guidance.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

Keeping your confidential data secure during hardware repair

Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.

*An SSD doesn't need to be zeroed.

etrecheck help please mac running extremely slow post el capitan update