Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Windows 10 crashing, but not sure why.

In the last couple of days, Windows 10 fails to start when switching from OS X to Windows in Bootcamp. I recently installed the latest update to OS X El Capitan and Windows started fine from Bootcamp. After about 3-4 mins in Windows -- it was downloading and installing updates -- screen goes black, and then a screen pops up indicating "Attempting Automatic Repairs". Those automatic repairs failed. After several attempts to restart, I eventually got a "no bootable disk found" error.


So I decided to use Bootcamp Assistant to uninstall Windows and remove the partition, and then do a fresh partition and windows reinstall. Same thing happens. Windows installs fine, runs fine for 3-4 mins and then crashes.


I have no idea if this crash is due to a Microsoft issue involving updates, a conflict involving Bootcamp or Apple drivers, or something else. Anyone have ideas?

iMac, OS X El Capitan (10.11.3), iMac 2015 21.5 4k Retina

Posted on Jan 28, 2016 5:42 PM

Reply
100 replies

Feb 28, 2016 4:13 AM in response to Loner T

Loner T wrote:


1. Can you check the Product Version in Bootcamp.xml on your USB (or OSXRESERVED)?


2. On 2015 Macs, it is in a hidden OSXRESERVED partition, visible from the OSX side. This partition is deleted if Windows is properly and successfully installed. A failure at any point may leave this partition.


1) I found this bootcamp.xml on the WindowsSupport Software downloaded through BCA->Action->Downlad...= 6.0.6237 (it is not the one I used)
2) I can't find this bootcamp.xml in the OSXRESERVED as it has been "deleted" I guess after the successful installation of W10 using BCA (it is how I did)
But, the bootcamp.xml should be the same in both right ? Anyway this worked fine, BCA did its job well (including its own Intel drivers).

WU will stay disabled for sure.


Maybe I can check on my installed drivers on my BOOTCAMP partition to check this product version ? or any other way ?

let me know if I can help you to by providing infos about my system....


I can't find those PID/VID infos as well.

Feb 28, 2016 8:33 AM in response to Headhunter06

I'm glad I found this thread as I've just spent all afternoon with the same problem on my iMac and am currently stuck in the 'Preparing Automatic Repair' loop! I'm happy with the suggested solution but am struggling to get back into windows to do a restore and switch of the updates. I've tried making a bootable W10 repair USB stick and when booting I get the additional options of 'Windows' and ' EFI Boot' but neither selection seems to start safe mode. Can I get into safe mode another way? I've tried F8!

Feb 28, 2016 10:00 AM in response to Loner T

Who would no better what Iris Pro driver is best, Intel of course not Apple. From what I understand reading another thread the 2015 imacs are UEFI complient. You can use Disk Utility to create freespace, boot to a Win 10 installer and run Windows 10 with no BCA at all, I've done it. Win 10 will install drivers and the only one needed from the Bootcamp 6 is the Network controller for wireless. You don't have 'Bootcamp' to choose startup disc but you really don't need it. If you want to return to OSX just shut Windows down, power up and hold option key to boot OSX

Mar 6, 2016 2:50 AM in response to Headhunter06

Hi Headhunter06,


I experienced the exact same problem described by you and so many others here. I followed the steps of installing W10 through BCA without connecting to the Internet and turning off Auto update all together. After a couple of trials I managed to get a stable installation, so first of all thanks very much to you and others in this discussion for getting me this far.


THe unfortunate thing with this solution is that now you won't have any updates at all, which is not entirely satisfying to me. Searching the internet I came across a howto that tells you how to exclude a device from having driver updates on the basis of its hardware-id. It's done through the local group policy editor. Here's the link: http://www.makeuseof.com/tag/take-back-control-driver-updates-windows-10/


I did this and it seemed to work. To be sure of that I restored the first stable with the Winclone image I made of it and repeated the procedure and hey presto! It worked again. After turning back on the auto update the first updates started to download and install but for the Iris 6200 update it gave the glorious message: installation failed. Exactly what you want to see. I had to share this with you all and I hope it helps you too, at least untill MS closes this loophole. From what I read I get the eery feeling that they are on a zealous mission to take total control over our machines.


During this process I also found out that the iMac still works ok when you use the Microsoft basic video driver instead of the Intel driver. So if all else fails you could decide to go with that. I didn't test it any further but when after the first connectionless installation you go to the device manager, look foor the graphics adapter and choose the option to roll back to the previous drivers, it gives you this basic driver, the one Windows installs before you install the Apple WindowsSupport files. I guess you won't be bothered with updates after you've done that but that is just a hunch.


So I hope that this info will help you all. Have a nice sunday and happy computing!

Mar 7, 2016 8:06 PM in response to Loner T

Hello, sorry for being so computer illiterate, but I'm having trouble following this thread. Is there any way that someone who wouldn't mind terribly much could explain out how I should proceed once I'm at the point of crashing and restarting. I think I'm grasping that you should reinstall windows, but how would I redo the process, and what would I do differently?


I feel like this is a very annoying/stupid question but I've been trying to figure this out for a while so I thought I'd ask! 😉

Mar 8, 2016 3:51 AM in response to Klewis270

@Klewis270:

In my opinion reinstalling Windows is useless, as the problem is in Windows update, that pushes an Intel driver update which makes the system to crash.

See for the solution that worked on my system (iMac late 2015, iOS and Bootcamp/Win10) the post of Headhunter06 of 29 Jan. 3:36 pm (ref. my post of 5 Feb. 2:29 pm).

After implementing these instructions Windows update stays functional (so you will receive updates) but the Intel driver update is blocked, thus preventing your system to crash.

Good luck!

Windows 10 crashing, but not sure why.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.