URLs not working in Safari or Mail after iOS 9.2.1

we are still in the same situation, I have to leave my ipad on the table and take my laptop if I want to work with links in mail app, I still have the problem in my iphone 6s plus and ipad air 2, both with ios 9.2.1, at least in the internet chrome let you select links as "open in a new tab"

restore as new iPhone/iPad is crazy, too much time to restore everything

please apple, we need to fix this... ;(

You say it, the only difference here is that my iPhone 6 (and all other iPhones and iPads in the house) work fine.

I have to use a notebook too (and have to carry it) to open links in e-mails, Safari and the IOS mail app keep crashing/freezing immediately. Backup and restore is not a real option because it takes an afternoon and half of the night to do this with my 80 Gigs on that tablet and time is very short here at the moment.

I still use the Chrome based Puffin as a browser, but I need to open links from e-mails! 😠

Agree this situation has to be fixed asap! What's up Apple?😠 ⚠

Can anyone imagine if this might be a hardware problem, e.g. a partly bad memory?

I think the fact that my wife's iPad worked fine after the 9.2.1 upgrade up until yesterday - when Safari links and hypertext failed exactly as my iPad failed several days ago - must mean this is a Safari problem.

Incidentally I am managing to write this reply on my iPad using Google Chrome where links work if you open as a new tab. The plain vanilla Google App also works. There the links work fine without even the open in new tap step.

Of course, the inability to open links in emails remains as we are stuck with Safari as the default browser.

Thanks for the reply, that sounds very reasonable. I am frightened by the thought, that our other devices (home and company) might follow my iPad, it is already a desaster. On the other hand, I am astonished that only this few people wrote here. Can that correlate with the Safari usage. I am a very heavy (professional) user, so maybe safari works for a limited usage time or data amount after the update to 9.2.1 and "falls" into that problem state than? Or in other words, are there users who barely used Safari but are experiencing the problem?

In addition, I think I'll have to call Apple support next week, I've got Apple care, so they should try to find an answer.

I'm having same problem in iPad Mini 4 w 64 GB of ram.

Tried suggestions below and they don't work. Am using Chrome , Mercury, Dolphin as alternate browsers and. Cloudmagic as alternate for Mail until Safari and Mail hyperlinking is fixed. Since hyperlinking also affects Calendar, have as standby Fantastical.

This is the worse update I've seen from Apple since i bought my first iPad!

As I wrote I will call the Apple Care tomorrow.

You might want to read this post here from another thread dealing with the same problem (on iPhones).

Re: Freezes opening links from apps or google searching

Even a complete reset did not solve the problem there. 😮

Same problem here...

Restoring iPad Air 2 didn't solve the problem...

Same here but in my iphone 6s plus since installing ios 9.2.1.

I've tried absolutely everything. Even starting the iphone as a "new one". Nothing worked. I spoke with the apple care team and the only solution was to exchange my iphone since it is still under warranty. I do not want to be without phone during one or two weeks because of which is clearly a software bug (even if not recognised by apple).

Very disappointing...

Have posted re this elsewhere, and it is obvious that the problem with the 9.2.1 upgrade is what is affecting Safari.

Bit concrned that the Support Team actually told somebody to change their device as it was still under warranty.

Does this suggest that they dont have a clue as to a fix?

Add me to the list of users with same problem. My wife and I each have iPad Air 2, both upgraded wit iOS 9.2.1 but this problem is ONLY on her iPad. I am operating normally without issues. I have done the recommended settings changes and tried the reset once, taking hours to try to reset all her settings. I wish Apple would address this as an issue and advise how they intend to correct.

But if I start as a "new device" or with factory settings safari works again, when I restore the backup it fails.... 😠

So changing the iPhone is not needed it has to be something with 9.2.1

(also here iphone 6 iOS 9.2.1 Links don't work between Mail and Safari)

iPhone 6

iPhone 6s Plus

iPad Air 2

I got it changed and new one still not working....

Hi

I don't know if you have the solution to this, I can tell you what I did and the results of my testing:

1. Iphone connected to iTunes

2. Restore device

3. Restore backup from iTunes

4. DON'T WORK. Seems that the backup saved the wrong thing that causes the malfunction

Test 2

1. Iphone NOT connected to iTunes

2. Restore iphone (clear data and settings).

3. Restore from an old backup in iCloud

4. All works perfect.

I hope this help you

Best Regards

HI,

held power button and and home button down until apple logo appeared on black screen, then when home screen loaded everything was fine and IOS was 9.2.1.

dont know what happened during original upload, but this fixed my problem, and hopefully will help others.

kev