Album artwork is incorrect on Iphone 6s

jamzan92 wrote:

Ever since i purchased my iphone6s everything has been working great! However over the past few weeks my music has started acting up a little bit. All the songs I have downloaded play perfectly fine, however, when I add them to my phone the album artwork is completely wrong. For example - I would add a song by Drake to my phone, and it would attach album artwork from Mac Miller. I've tried deleting and re-adding the music but it just picks a different album cover each time. All the artwork is completely fine in my iTunes as well.

Any help would be amazing!

mine too, here is my solution,i don't know why it worked but i think it is already downloaded in your iPhone's database or your itunes database.

• delete your music in your iPhone
• open itunes in your PC/Mac
• connect your iPhone to your PC/Mac (if itunes auto sync is on, disconnect your PC/Mac internet first before you connect your iPhone in your PC/Mac)
• disconnect your PC/Mac internet
• sync your iPhone

I tried this and it didn't work. Iphone 6 is still displaying random artwork from other artists on my phone. It's been happening to every album I upload onto my phone since the middle of January. Any other ideas?

This is infuriating me actually. I've been using an iPhone for years and never had this problem until recently. How hard is it to allow me to control my own music and have the album art that is in my iTunes be the album art that shows on my phone? Time for apple to relinquish some control over my music or time for me to switch to Android. Almost all the album art on my phone is now incorrect, I don't need some roundabout fix for this like me erasing all my music and reloading it, I need apple to fix whatever is wrong and address this issue.

I tried a few things:

1- Delete the songs in question and sync with wifi off on phone

2-Delete the songs in question with wifi off on pc

3-Restore my iphone to the last back up

4- I did the option above- I deleted all my music off my phone and turned wifi off on my pc and synced and now even more music is messed up.

I recommend waiting sounds like Apple needs to address this in the update.

My problem was exactly the same. Music was fine in itunes and displaying incorrectly in iphone. I have a 6s.

Ashley

Also I wasn't having an issue like some where they were seeing a collection artwork was displaying for the artist but not the individual album, I literally had the wrong artist album artwork displaying. The song I wanted and that was listed was fine, everything sounded fine just the album artwork was messed up. Also every time I tried to re-sync after deleting, the album artwork changes but not to the correct artists. It just picked a new album.

is your album art in itunes are correct? You should check first if all your songs in itunes is correct and do the syncing like mine, my album art in my iphone is corrected using my steps, i dont know why.

I have the exact same issue on iphone 6s, tried everything, and still get the wrong album artwork.

This has been an ongoing issue for quite awhile. The only thing that works is to delete all your music from iPhone then re-sync it. Missing artwork, scrambled artwork etc. BTW...seems to be more of an issue with music you've imported from your personal collection i.e. CDs and non-itunes store content. Amazing Apple can't get their devices to work correctly with their own software this far down the road. Ipod shuffle is the only Apple device I've never had an issue with.

Hello,

I had exactly the same issue, but seems like I've solved the problem.

Try to re-log in with different iTunes account you might have, when you copy (or sync) the songs with wrong album art issue.

Probably this is linked to the authorisation of your iTunes account related to the mp3 in your computer.

I have been having this exact issue since May, 2016 in iOS 9, albeit with an iPhone 5S. I had hoped that the update to iOS 10 would address the issue, but it was persisting. I contacted apple support via chat and their first suggestion what to go into Settings/Music and turn off 'Show Apple Music'. I did that, but it did not address the issue on its own. Their next suggestion was to disconnect the phone from the computer, delete all music, and then re-connect and re-synch it. I was not willing to take it to that level quite yet so I tried something else. Going on a hunch that Apple Music was somehow interfering when adding new albums, I left that setting tuned off in the iPhone, deleted one of the offending albums using iTunes and then re-added it. Lo and behold, it was now showing the correct artwork. I quickly repeated the procedure with the rest of the albums with improper artwork and it fixed the problem for all of them. I think 'Apple Music' is the real culprit here, somehow it is causing any new albums to grab the wrong artwork. In my case, it was ACDC's 'Back In Black'. I have no idea why. I never use the Apple Music service, preferring to load my music directly from CDs, so leaving that turned off is no sacrifice whatsoever. I hope this helps someone else.

There is an easy way to resolve this issue without having to connect to iTunes and re sync anything. The issue is caused by syncing music to your device that was purchased from multiple Apple ID's. I had music synced on my iPhone from my iTunes library that was purchased under 3 different accounts; my current Apple ID, an old Apple ID and a few songs purchased by my wife from her Apple ID. It seems the issue is a result of iTunes, for some reason, not being able to copy the album art over to your device for songs purchased under a different Apple ID so it oddly just substitutes album art from music you've imported to your iTunes library or album art from albums you've purchased under the Apple ID your currently signed in under. This is the easiest way to resolve the issue right from your device running iOS 10 or later(and possibly some older versions) without having to connect to iTunes:

1. Find an album/song displaying the incorrect album art.

2. Force touch the album cover in your music list or locate the 3 dots icon and tap "Remove" and then "Remove Download/s"(if only "Delete from Library" is available you can tap that too, but in this case you may have to open iTunes on your Mac/PC and "unhide" that item later to redownload it).

3. Launch the iTunes app on your device and navigate to the "More" tab, then "Purchased", then "Music".

4. Find the album/song you just removed from your device and tap the download button(the cloud with the downward arrow).

Once the album/song has finished downloading it should now have the correct album art(It may take a couple minutes for the album art to update. If the incorrect album art persists you'll need to do it again and select the "Delete from Library" option in which case the album/song is likely "hidden" in your "iTunes in the cloud" settings in iTunes. You'll have to "unhide" these albums/songs before you can redownload them.

Additional tip: In order to gain access to music purchased from old accounts on the fly without having to constantly be switching Apple ID's back and forth, enable family sharing and make your new(or main) account the organizer and any other or older accounts family members. This way you can launch the iTunes app on your device and navigate to the "purchased" section where you'll now see additional options for accessing you purchases under those old accounts without having to switch Apple ID's. I've been using this nice little life hack for a couple years and it's extremely convenient.

Hope this helps.

Wrong. In my case it was not happening to iTunes purchases, but rather songs I personally ripped from CD. Also I have ever only had one apple ID and that is my current one.

"Wrong"?? Well sillybob, you're specific issue must be the only iteration of album art problems that anyone has ever encountered. I'm sure the OP and everyone else who's ever experienced album art problems was in your identical situation and my own personal experiences with incorrect album art should be completely discounted and my resolution surely couldn't be beneficial to anyone who might be experiencing similar album art issues as I was. I'm so sorry for thinking that some people's issues may have been caused by something other than what caused yours and for volunteering a potential solution for those people. But you're right, you're circumstances are totally the only ones in the world. I apologize for being so "wrong". Thank you for correcting me.

"There is an easy way to resolve this issue without having to connect to iTunes and re sync anything" This is a blanket statement that implies you have found the solution for all and not just for your specific circumstances. Try including a little conditional context next time you want to promote a solution for all.

"I think 'Apple Music' is the real culprit here, somehow it is causing any new albums to grab the wrong artwork." This is also a blanket statement that implies you have found the source of the issue for all and not just for your specific circumstances. You should fallow your own advice and include a little conditional context next time you want to diagnose a broadly reaching problem. Additionally, if you find that someone has posted information that doesn't happen to apply to you specifically you could do what any reasonable adult would do and ignore it rather than attempting to pic apart another contributors suggestion that would work perfectly in the situation clearly outlined in the solution.

Wow, you really need assistance with your reading comprehension. My comment was buried well into my post, after providing context, and also included the most pertinent qualifier 'think'. That is most unlike your opening "I have saved you all with my genius, bow down before me" sentence. But you are obviously the kind of person who cannot bear to be wrong (especially when you so clearly are) so I will allow you the childish last word. Have at it, oh saviour of us all.