Subtitles constantly revert to on (Netflix, Hulu, etc)

Subtitles on my AppleTV4 are on by default. For example, I start an episode of a TV show and the subtitles are on; I turn them off; then, when I start the next episode, they're back on again. I see this behavior on both Netflix and Hulu. I don't see this when I watch the same content on other devices so I know it's an Apple TV4 issue. It's very frustrating.

Posted on Feb 4, 2016 6:21 PM

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33 replies

Feb 28, 2016 11:11 AM in response to rumbletum

I'm having a problem, so far, with subs defaulting to one with just one Netflix episode of Better Call Saul on ATV4.


It's the second ep of season 2. If I watch ep 1, no problem with subs. No problem either with Jessica Jones, or House of Cards.


As far as Better Call Saul season 2 ep 2 is concerned, if I turn the subs off by swiping down and turning off, then they stay off for the remainder of the ep, even if I pause and restart. However, as soon as I come out of the ep and go back in, bingo, subs are back on.


This isn't happening on my ATV3 or my MacBook Air.


If I preview the iTunes store version of the ep, no problem with subs.


SPD.

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Subtitles constantly revert to on (Netflix, Hulu, etc)

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