I drop my iphone in a cup of tea and now wont turn on, how do i fix this

You do have a few choices, you can take it to Apple, but since the device has liquid damage they will most likely just swap it out for another without attempting a repair. A liquid damage repair can be attempted, but if you have insurance or the money to swap it out this may be the best option because a phone with extensive liquid damage can have issues that persist or get worse with time. Naturally if you have valuable data or want to try and recover the device a liquid damage repair is possible!

zenmanic wrote:

Csound1 wrote:

They are not Apple parts.

It's really simple, I can't understand why you can't understand it, genuine Apple parts are supplied by Apple, no-one else.

****************** We know, you know, that Apple doesn't make parts. They buy their parts from the manufacturer. So if the the good third parties get the same parts from the same manufacturer that really doesn't factor into what you believe Csound1?

<Edited by Host>

But they don't. The manufacturer is under contract with Apple, and supplying those same parts to anyone else would violate that contract.

There is no legitimate supply chain to acquire these parts other than from Apple directly, who only provides them to AASPs.

You would be surprised what you can get on the internet, lol.

zenmanic wrote:

So if anyone knows or cares. I have read the complete post twice now. And guess what side has conceded more territory. The Apple boys and girls have actually been more forthcoming about taking a phone to a third party in certain circumstances.

One person appears more likely to. And, at least one person, me, is significantly less likely to after reading some of the posts from the independent repair crew that's show up here. Also, at lease a couple of your crew have changed their guarantees to make them more customer friendly, offering replacements if they damage the phone to the point Apple won't provide an out-of-warranty replacement.

And, y'all appear to be posting less and less. So, any protestations that you were here to help people seem suspicious. Furthering your own agenda appears to have been the more likely reason for your presence.

I have trouble believing that anyone would deal with an industry that has to make excuses before it makes sales. It looks like amateur night.

love repair wrote:

Csound1 wrote:

Who is "he"

I am terribly guilty of not using the fancy quote box thing. I am responding to your skepticism about the interaction I had today with my 5c rear camera customer and his comments. This is not a "story" but a near real-time accounting of events that happened as this discussion unfolded today.

A guy gets lied to Apple Store due to their incompetence or deception. He gets quoted an outrageous price for "repair" He comes to me, I fix his problem with "used" parts, i.e. swapping a rear cam from another 5c, the other choice would be a new camera that is indistinguishable from the one in the iPhone both in appearance, function and quality. He pays $49.99 and leaves happy.

I can understand why it would seem "convenient" and therefore unbelievable, but the reality is---this happens ALL THE TIME. And this is why it is so painful for the folks doing quality independent repair that care enough about the industry to put a few dozen hours here on this forum into showing the consumers what quality independent repair looks like-----and then to have you make flaming posts "do not trust independent repair"

You make me sad today Csound. I've tried hard not to insult you or make light of your beliefs. I can understand your skepticism. I appreciate the time that you clearly put into the Apple Support Community. You're entitled to your opinion of course, but it makes me sad that you would choose to go out of your way publicly today and denounce the craft that feeds our families and that our customers love. What a mean thing to do. 😟

The quote box isn't really that fancy.

And if you had to swap out a part, then if the Apple Store quoted the standard out-of-warranty fee for that, then that's not outrageous. That's a previously agreed upon procedure. When the customer bought the iPhone, they agreed to the terms of the warranty. If they didn't like the terms, then why did they agree to them?

What if I told you, when you wanted that $49.99, after I agreed to let you do the repair, that I wasn't going to pay you because it was too expensive and you should adjust the price?

It's really very simple; no one but Apple or AASPs are authorized to perform service on iPhones. If unauthorized service is performed, it can allow Apple to refuse all service & support for that device in the future.

If that's not important to someone, fine. But those same people do not get to claim after the fact that Apple should do something for them when the user failed to follow the agreed upon procedure.

britishbill wrote:

You would be surprised what you can get on the internet, lol.

I know exactly what can be obtained on the Internet. But it's not a legitimate service part.

TJBUSMC1973 wrote:

zenmanic wrote:

Csound1 wrote:

They are not Apple parts.

It's really simple, I can't understand why you can't understand it, genuine Apple parts are supplied by Apple, no-one else.

****************** We know, you know, that Apple doesn't make parts. They buy their parts from the manufacturer. So if the the good third parties get the same parts from the same manufacturer that really doesn't factor into what you believe Csound1?

<Edited by Host>

But they don't. The manufacturer is under contract with Apple, and supplying those same parts to anyone else would violate that contract.

There is no legitimate supply chain to acquire these parts other than from Apple directly, who only provides them to AASPs.

I guess you missed the post where i already said this. The contracts to not sell those parts are getting shorter and shorter. After a few years of course we can get our hands on the majority of Real Apple parts. This doesn't include the micro solders that replace resistors and transistor at the microscopic level. They are replacing parts that are universal to circuit boards. No contract for those parts exist or are needed.

Meg St._Clair wrote:

zenmanic wrote:

So if anyone knows or cares. I have read the complete post twice now. And guess what side has conceded more territory. The Apple boys and girls have actually been more forthcoming about taking a phone to a third party in certain circumstances.

One person appears more likely to. And, at least one person, me, is significantly less likely to after reading some of the posts from the independent repair crew that's show up here. Also, at lease a couple of your crew have changed their guarantees to make them more customer friendly, offering replacements if they damage the phone to the point Apple won't provide an out-of-warranty replacement.

And, y'all appear to be posting less and less. So, any protestations that you were here to help people seem suspicious. Furthering your own agenda appears to have been the more likely reason for your presence.

It's truly sad to live in such a cynical world as yours. That a positive act to do better is suspicious in your eyes. I have a feeling many others on this forum would agree with your statement. It is the main reason i don't try to argue my point against the prolific posters on here. My argument would fall on def ears. And i would just become more suspicious in trying to prove my point.

Personal observations make you seem unprofessional zen. Talk about the world you actually know (yours)

Csound1 wrote:

Personal observations make you seem unprofessional zen. Talk about the world you actually know (yours)

Point taken. But my observation still stands. Their viewpoint is pessimistic.

zenmanic wrote:

That a positive act to do better is suspicious in your eyes.

Postive act? I saw a disingenuous, somewhat organized attempt to further a political agenda. Sadly, it was largely attempted by people who displayed, first, alarming ignorance of their supposed profession, then, a disturbing lack of ethics and personal honesty. The fact that what you want is for the government to force Apple to sell you parts and give you access to proprietary information is repugnant to me.

A couple of you sounded like actual professionals. They seem to be gone, though.

If you had really wanted to help people, you would have posted information to the people who you felt needed it and simply ignored people who disagreed with you. The fact that you, specifically, seem more interested in arguing than posting solutions is telling.

I'm not sure if I qualify as one of the professionals, but I'm still here. Just tired of debating. It's okay to have differences in opinion, but I feel like this thread has run its course - and then some! 🙂

1) do you have anything important in this phone ?

A) Yes > go 3rd party repair they will help you for data recovery ( ipadrehab she is my hero <3 )

B) No > go/mail to the apple pay the money take the phone

2) do you have budget for 1) B ?

A) Yes > go/mail to the apple

B) No > Fallow 1) A

Not good advice if the device is still in warranty. If you are going to make a recommendation for someone to use a 3rd Party Repair, then it is only ethical to provide the caveat that goes along with it.

GB