iPhone 6 battery dies in cold weather

There is another thread complaining about a similar issue, though we hand't necessarily correlated the problem to temperature.

Re: ios 10.1.1 battery problem

In my case temperature could definitely be a factor. As per the post above, Apple appears to be replacing some 6S batteries related to a problem like this. I'm pretty sure mine was working fine in all temperatures before 10.1.1 but I'll be checking to see if I qualify for this replacement.

My iphone6 has the same problem.

no this is not normal its normal that you battery is depressed a lot but i guess its a possibility

I find keeping it close to you. Or somewhere warm is better. The cold isn't good for the phone

Same issue here - iPhone 6, 16GB

When lower than 5 degrees Celsius, phone shuts down

very annoying

I have a 6 with the same problem. It dies consistently in 45 degree weather with full charge. I just returned from the Apple Store after second visit. First visit they checked battery which was fine and then reloaded software. This visit they once again checked the batttery and found it was fine. I showed them this thread and noted that 45 degrees F is not very cold for a phone to not function properly. They said they couldn't do anything for me as " it's just an issue with some iPhone 6's". They said

I could upgrade or have battery replaced for $79. Really disappointing. It tells me apple products re going downhill for a phone not to function over a reasonable temperature range. I also replaced the front microphone a few months ago for $119.

Started happening to me on bike rides with my iPhone in my backpack. Apple Expert was no help, they did a diagnostic check, which displayed my battery dying then recharging in a few minutes, so they updated my Firmware which did nothing.

Quick solution: warm the iPhone in your hands and perform a reboot. (Hold the Power & Home button at the same time).

iPhone went from 0% to 55% ...

Guess I'll be keeping my iPhone in my pocket for future Winter rides.

I and my wife had exactly the same issue today. We both have iPhone 6s Plus. We went for a walk today afternoon and it was about 6°C outside (it started getting cold, as winter is coming). My phone had about 45% battery and phone of my wife had about 60% battery, and after 10 minutes of walking both phones almost simultaneously turned off without any notice! 😟😟😟 We tried to turn them on, then it was said that we shall plug it in to recharge (completely nonsense). After second try, by holding the power button, and finally my phone started and then turned off again after about 40 seconds of start up and using it. The similar situation was with the phone of my wife. We rapidly tried to turn on the phones so many times, but it was unsuccessful and the same each time.

The most interesting part of this story was when we came back from outside and in a few minutes both phones turned on without any difficulties, and my phone had about 30% battery!!! and phone of my wife had 40% battery!!!

Both iPhone 6s Plus are less than 1 year old. It's obvious that not only iPhone 6s has hardware issues with battery in cold weather (as Apple reported), but also iPhone 6s Plus.

I use iPhones since 2007, every year I was changing the model and since that time I never had any issues with battery, even when outside temperature was below 0°C, with all my iPhones I had in the past.

I am very disappointed on that kind of quality of hardware which costs ca. EUR 1100!!! And what I really don't like that winter season is coming and I might face this issue every day and so many times per day that I can even not imagine!!!

@Apple, please try to solve the issue and not hide it. Customers will thank you for that, otherwise you loose them by ignoring this hardware issue. The story with Samsung Note 7 is a good reference to think about.

P.S. As my warranty is still valid, I am going to file a claim and will see what is gonna happen.

At least apple is standing behind the 6s. They are not standing behind my 6. I just sold my Apple stock... shutting down in 45 degree weather is not acceptable in the northeast US

Keep selling, I'll buy on the down

Same problem with my 1.6 years' old iPhone 6. Phone dies from 55% battery at 5 Deg C. This is absolutely unacceptable for any phones. Being using iPhone for many years and really liked it, but this battery issue ****** me off. Just image you are out with a phone that has over 50% battery, while you are right in the middle of a call, it suddenly turns off ... Time to get an Android!

You know that Apple does not read these posts. All you can and should do is contact Apple through the bug / support contact form. They will probably ignore that as well but worth a shot.

Has anyone had their battery successfully replaced by Apple yet?

i Went into my local store on the day the replacement program was announce, but no walk-I'm Genius Bar appointmeets available. Told to contact online support to confirm if my serial number was eligible.

DId the online chat, but wouldn't even entertain checking my serial number - just kept telling me to make a Genius Bar appointment at my local store. Made an appointment specifically to have battery replaced.

Went to store - confirmed phone is eligible - but no replacement batteries in stock! Will have to back to store again.

A week later and still waiting for notification that my new battery is in.

:-(

You may contact Apple Computer by using the Contact Apple link at the bottom of this page or go to www.apple.com/feedback to leave a message, otherwise as stated this is a volunteer forum and we can not help you with items in stock or availability of parts or policy.

I just took mine to apple last week. They ordered a battery and within two weeks it will be replaced. They have acknowledged the issue and are rectifying it. Just contact apple.