iPhone 6 battery dies in cold weather

Battery dies on my iPhone 6 in cold weather. Phone is about 15 months old, and dies from good battery 50% to 30% down to nothing and auto switch off. ON normal weather the battery is still very good and doesn't show sign of weakening on any normal day. But if it is cold outside, phone will dye in minutes if used outdoors. I first noticed when we went skiing around -5C (20-25F) and it was really bad there. But now it started doing it when it's around +5C (41F) shutting the phone down from 30% battery. When I plug it in, it immediately turns the phone back on and shows 25 or 35% remaining....

Anyone? Design issue? Specific app to kill? Running iOS 9.3, but it was already doing it on iOS 9.2 .... Thanks

Posted on Feb 13, 2016 7:49 AM

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Posted on Nov 16, 2017 5:39 PM

SUCCESS AT LAST!!!. Ok a little over a year ago when the problems started, post iOS9, cold weather and slowing down, I had my battery tested at the Apple Store. It checked out fine, so the tech said to wipe out the phone and reinstall from back up. That sped up the phone but no joy on the cold weather problem. Fast forward and the phone slowed more and more with each iOS update. Anyway, I reset the phone again and then made an appointment at the Apple Store to replace the battery. Well the battery failed and I have now replaced it. THE PHONE IS NOW FASTER AND I JUST TOOK MY DOG FOR A 1/2 HOUR WALK AT -11C OR 12 FAHRENHEIT STARTED WITH 97% MADE A COUPLE OF CALLS AND GOT BACK WITH 92%!! I EVEN HELD THE PHONE OUT AND NOT IN A POCKET FOR 15MIN. PROBLEM SOLVED EVERYONE.

340 replies

Jan 18, 2017 7:22 AM in response to EmAnTo

1. What authority do you have to decide who can and cannot contribute to that discussion?

2. The problem between 6 and 6a are obviously linked as problems reported are similar

3. The more we are reporting such problems the more attention we will get not only from Apple but also from the press

4. Apple has done very little until now and this is a huge disappointment for many of us who have paid a lot for a malfunctioning phone

Jan 18, 2017 7:24 AM in response to Csound1

My point exactly, but you are obviously so "capable of running a business" that you don't understand that selling devices which are designed to fail in two strongest markets in the world is not a proof of being "capable of running a business".

Besides making people angry in the two most important markets (which is not very smart, right?), you can have legal problems. And that also doesn't sound brilliant.

Jan 18, 2017 7:32 AM in response to gamesick

1) None at all. Just think it's getting out of control - people are not actually talking about their business running skills. ***?? Because of these posts - other really meaningful posts get lost.

2) true that - they are linked to the battery. so I can be wrong.

3) I wouldn't count on Apple - Press Yes, but not Apple. If you want to get Apple's attention there is a bug report page.

4) Believe me, I'm really disapointed with how the phone works and how Apple is (not) handling this, but I still like their products, and that's why it hurts so much ;-)

Jan 18, 2017 8:58 AM in response to Niels79

Thank you for posting that link! I just checked and I'm in the "battery replacement program." It does seem that the problem is more widespread than Apple has acknowledged. To all other users posting about operating ranges - shouldn't we be able to expose a phone for two minutes to 40 degree F temps while still holding it in our warm hands and expect the battery to keep operating? Mine did for the winter of 2015-2016, but now it goes from 60%- dead in a nanosecond.

Jan 18, 2017 1:47 PM in response to Csound1

However, the in this case, we're dealing with quite a few iPhone batteries that die at lower temperatures that are well within Apple's stated operating range, and they've at least partially admitted to a problem without, so it seems, officially recognizing the scope of the problem. Batteries are considered to be defective once they fall below 80% of their original capacity. iPhone batteries are said to be reduced to 80% capacity after only 400 full charge cycles (average two years), which is already substandard, as other smartphone batteries tend to last 750 charge cycles before depleting to 80%. And we are hearing complaints here (including mine) about iPhone batteries that die at 5-10°C after only 13-15 months of use.

Jan 18, 2017 2:20 PM in response to Csound1

This public forum is de facto serving to document the issue of iPhone batteries dying at temperatures within Apple's stated operating range. Apple has partially admitted to a problem by replacing batteries that are just over a year old, that should not be failing -- albeit while refusing to acknowledge the scope of the problem. An iPhone that is more than a year old usually has an expired warranty, so the fact that Apple is replacing some batteries means they are aware they have sold substandard batteries. Apple can quantify what that "quite a few" number is exactly, but they won't. Yet, it's significant enough that they took notice. You can keep issuing suggestions and imperatives to take them back etc, but as we are seeing, some people are falling outside of Apple's battery replacement program due to expired warranties or not having the right model or serial number.

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iPhone 6 battery dies in cold weather

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