iPhone 6 fingerprint error 53

If you did not have your phone serviced by an unauthorized party, including attempting to repair or replace the display and/or home button yourself, make an appointment at the genius bar of your local Apple Store.

If it was serviced by anyone other than Apple, buy a new phone.

This is a complety unacceptable response. Please try again.

Whether you find it acceptable or not is completely irrelevant. It will not alter reality in any way.

Error 53 is caused by a faulty Touch ID, or by the phone having a Touch ID which isn't the original one. If you have replaced the full screen assembly in the past (including the Touch ID), this would be the cause. Apple have decided to render phones useless if they don't have the original Touch ID.

If you have never had the Touch ID replaced, Apple should have a solution for you... although it may be an Out Of Warranty Replacement.

If you have replaced the Touch ID is the past, then the only way to fix it is to put the original touch ID back in and restore the phone.

If the phone has been serviced by an unauthorized party, the solution is simple. Buy a new phone. Apple won't touch one that's been tampered with by an unauthorized party.

KiltedTim wrote:

the solution is simple. Buy a new phone.

... yep simple as. It's only $700 (again). To replace a phone which is actually OK.

OK is a matter of opinion. You borked it when you decided to have it serviced by an incompetent 3rd party. Next time, don't do that.

That's right. A matter of opinion. Apple have punished you for using a 3rd party repairer. Next time... be a good boy.

They haven't 'punished' anyone. That error indicates a hardware problem. Since Apple doesn't sell iPhone parts at all, and unauthorized service providers don't have the capability to pair a new touch ID sensor with the logic board, there's no way to fix it. This has all been explained to you in great detail. Your refusal to accept the facts will not alter reality. You can whine and rant about it all you like. It won't change anything.

If whoever serviced it was at all competent, they would have been aware of how it works, this is not new. Next time, if you want it done right, either take it to Apple or find someone with half a brain and an ounce of honesty to repair it for you.

To the original poster:

Please note that KiltedTim has nothing to gain or lose regardless or where you take your phone for repair. He is simply a fellow user. On the other hand, a group of people have recently started posting here on the forums who either work at or own independent repair shops. They are demanding that Apple give them access to OEM parts and schematics. They do stand to gain, even if indirectly, from where you get your phone repaired.

To the original poster,

Many people have failure of the original fingerprint sensor in the absence of any prior repair attempt, and find themselves with an out of warranty phone with error 53. This is unfortunate, and we have no idea if this is the case with your phone or not.

I apologize for the incredible condescension and judgemental posts that crop up on every post like this on this forum from users like yourself simply asking for help when staring at a phone that was working fine and now is not----after a routine iTunes update. That really stinks for you and I'm sorry this happened to you.

Now what to do about error 53? It is a failure of the board to get a 'yes I'm here' from the fingerprint sensor in the touch ID. This can happen for a variety of reasons and is very frustrating. If it is convenient, a trip to the Apple Store will get you a discounted replacement phone if your phone is out of warranty. $299 for an iPhone 6.

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R62 wrote:

This is a complety unacceptable response. Please try again.

Whoever serviced it broke it. Your claim should be against the incompetent technician who worked on it. A competent technician, whether "authorized" or not, could have fixed it without breaking it. I'm sure SunOfRa78 could have. Even I could have, as ifixit.com has instructions on how to maintain the integrity of Touch ID when working on the phone.

The only mistake that Apple made was not disabling the phone immediately, which would have made it obvious where the fault lay.

Lawrence Finch wrote:

The only mistake that Apple made was not disabling the phone immediately, which would have made it obvious where the fault lay.

Exactly Lawrence. This is a major mistake on Apple's behalf.

So there is no hardware update or installation or hace or anything to get my fingerprint Touch ID to work?

This fact has been covered in other writings which explains why it doesn't happen. Some have also suspected that not having it do it immediately is also a security method in itself.