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Macbook pro 13 inch el capitan always show the dead ball rainbow

Right now I'm using Macbook Air 13 inch mid 2012


I once updated my iphone 4s from ios 8.0.2 to 9.1.2 using my mac and i left the mac update this all night long

But tommorrow after I tried to run my mac, it turns very slow and I finally found out that my mac always show the dead ball rainbow once it "freeze" or "hang". I have this problem whenever I run any app, try to press any of sound, brightness, stop row buttons or even write something on spotlight

I have tried several thing to retrieve my mac

1.) I tried to quit the not responding with force quit

2.) Open up activity monitor and try to quit the app that consume so much memory or %CPU running

3.) Do the disk repair

4.) Forcefully shut down the mac by pressing the power button

5.) Try to restart by using Command + alt + shift + power button or command + R + power button before my mac turn on (and other way to turn on the mac that I don't really remember

6.) Download the app "CleanMyMac3" and clear about 100gb data

7.) I have also check my internal hardisk and find that I still have 250gb of my free space memory

Anyone have idea what should I do to make my Mac turn normal? I need fast respond asap 😟

MacBook Pro, OS X El Capitan (10.11.2)

Posted on Feb 23, 2016 2:42 AM

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Posted on Feb 23, 2016 3:40 AM

First of all, you need to uninstall CleanMyMac. That program is bad, bad news. It's fraudulent crapware, if I can be honest. You should never, never, never download any 3rd party program to delete anything from your computer, sight unseen. You have no idea what files were contained in that 100GB, and that's what makes it dangerous. Your computer has been damaged, well beyond whatever was plaguing it before you did that. Macs don't need "maintenance" software that claims to clean, organize, refresh, or optimize it. They do a great job of taking care of themselves, as far as that goes. So, before the issues you're having can be addressed, you need to completely uninstall it according to the developer's instructions. You can find them here. Do exactly what those directions say to do. If you don't, you'll have to reinstall it in order to uninstall it properly.


After you take care of that, go to http://www.etresoft.com/etrecheck — download and run EtreCheck, copying the status report to paste here.

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Macbook pro 13 inch el capitan always show the dead ball rainbow

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