Apple Maps freezes on CarPlay

On numerous occasions, CarPlay freezes while using Apple Maps, leaving the screen minutes and miles behind the vehicle location. Stopping the car and unplugging the phone always instantly restores maps to functionality with current location and directions. Any one else with this problem; or any suggestions? Thanks. 6S Plus running 9.2.1 in new 2016 Corvette.

iPhone 6s Plus, iOS 9.2.1

Posted on Mar 13, 2016 9:03 PM

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Posted on Nov 21, 2017 2:22 PM

After responding with a similar experience earlier in this post, I think I've figured out a workaround. As I mentioned, I only see the problem when not in turn-by-turn mode, but just displaying my current location - it's during that mode that the map freezes and my location leaves the map displayed on the screen.


After much testing, I've noticed that this happens only when I'm in the orientation mode of direction-always-up. That's the orientation where the map turns to always show your direction pointing towards the top of the screen and the orientation icon is the filled-in arrow, pointing north, WITH the circle around it.


When I put the orientation in the North-Up mode so that the map never rotates, but the direction indicator turns to follow the map, I have yet to have the map freeze up on me. On CarPlay's GUI, this means setting the orientation icon to the filled-in arrow pointing northeast, WITHOUT the circle around it.


I don't prefer this mode to always facing north, but it has yet to freeze up on me, so it's a tradeoff.

20 replies

Dec 8, 2016 1:03 PM in response to drjwr

I have the same issue on a 2017 Ford Explorer, it worked fine until I up-dated to an iphone 7 plus running latest ios10. Apple maps works while moving, but when I stop, for less than a minute, the map freezes. When I start to move again it stays where I last stopped. I have to touch the location icon on the display screen for it to start working again. Also, when I first go into maps, I see the entire USA and a little tri-angle in the stat i'm in. I have to hit the + on the screen to zoom in to what I want. Never had to do that before. This is very frustrating as it happens everytime! Why bother having a map feature that doesn't work...

Dec 22, 2016 2:00 PM in response to drjwr

I have been having this same problem. I have a 7 plus, running IOS 10.2. I've rebooted, changed the cable, even deleted and reinstalled the Maps app. Still no resolve. The issue always seems to occur when you're stopped at a stop light for instance. The car location will turn to a solid dot and move to the center of the screen. When you start moving again, the marker for your car changes to an arrow and just moves off the map and the map doesn't follow or refresh on it's own. I thought there might be a firmware update for my Alpine iLX-007, but nothing is listed on their website. This map refresh issue was working with a previous IOS version, although I don't remember which one...probably a version of 9.X

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Apple Maps freezes on CarPlay

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