Upgrade failed (Apple TV Gen 4)

I've just tried doing a system upgrade via the system's menu, but it failed to restart after downloading and installing. And now it's stuck with a constant blinking white LED in the front.

I tried plugging in to the iTunes (12.3.3.17) on my Mac (10.11.4) with a USB-C cable. But the Apple TV does not show up on iTunes. (tried the on both my iMac and MBP)

Any suggestion?

Thanks.

Posted on Mar 21, 2016 5:57 PM

17 replies

J0YCE

Level 1

12 points

Mar 28, 2016 5:24 AM in response to Psymon

Hi,

I have tried to restore, but even though I have followed the instructions to a T, iTunes doesn't recognise the device.

To me it seems that blinking-sequences should have a meaning.

Mar 28, 2016 7:10 AM in response to J0YCE

After calling Apple support, they quickly agreed my unit is bricked and are sending me a box to get it replaced. I had no luck when I tried to arrange to do it at the local Apple store.

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Upgrade failed (Apple TV Gen 4)

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