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Jerryenea Author

Level 1

15 points

After updating my ipad2 from iOS 9.2.1 to 9.3 over the air I cannot connect to activation server and the latest version of iTunes can't recognize to activate

I downloaded the update to iOS 9.3 over the air and installed. Setup cannot connect to the server to activate the ipad2. The message is to try again in a few minutes or connect to iTunes to activate. Yes I have the latest and current version of iTunes, so that isn't the issue. iTunes recognises the iPad as my ipad2 but cannot do whatever it does to be able to use iTunes to activate it. I have 2 iPads. iPad2 and iPad 4th generation. iPad 4th generation downloaded over the air and updated and activated and setup without a problem. Ipad2 updated and cannot connect to server to activate and I connect to iTunes to activate as the message says but iTunes can't activate because it sees my ipad2 and that is all it does. Of course I will try again to activate over wifi tomorrow but any suggestions would be greatly appreciated.

thand you

iPad 2, iOS 9.2.1, Original ipad

Posted on Mar 21, 2016 10:00 PM

Top-ranking reply

ottoindo

Level 1

24 points

Posted on Mar 21, 2016 10:18 PM

same problem with you jerryenea. seems this happen to ipad 2 only? my itunes can't verify my ipad 😟

View in context

48 replies

Mar 22, 2016 11:46 AM in response to Jerryenea

Exactly the same problem !!

Mar 22, 2016 11:51 AM in response to Jerryenea

Same for my iPad 2. Apple has a real problem, reminds me of Microsoft and their not testing before release. Apple needs to stop all downloads of 9.3 until it is fixed.

Mar 22, 2016 12:21 PM in response to sroderique

I have the same problem as well on my Ipad 2. Very frustrated. Every update there's a problem with this thing. Wasted too many hours already.

Mar 22, 2016 12:29 PM in response to LadyWankay

YES WHAT IT´S WRONG?

Mar 22, 2016 12:36 PM in response to Jerryenea

I Have the same problem too with my ipad2 it wont activate mu iPhone 6 had no problems activating

Mar 22, 2016 1:13 PM in response to Jerryenea

A Little different, but my ipad mini2 updated, with a couple extra restarts to get it to work. it does not remember my wifi pw and in settings shows to be connected, but it isn't in order to use email or wifi, the only way i can do is to restart and force connection and reenter pw for wifi. Worked perfectly until 9.3. Ipod touch and iphone 5c seem to be fine. and i have plenty of memory, somit is not a space issue. Apple needs a fix for this!!!

pdxSteve

Level 1

8 points

Mar 22, 2016 1:16 PM in response to pdxSteve

I finally was successful using iTunes recover my iPad. Wiped device and installed 9.3 again. I had previously removed iPad from iCloud with Find My iPhone. Setting apps etc. up now and making a new backup. Whew!

Mar 22, 2016 1:49 PM in response to Jerryenea

Same problem with an ipad2. When connected to iTunes it is unable to verify the device.

Mar 22, 2016 2:10 PM in response to LadyWankay

After I installed my iPad 2 to OS 9.3....it would not activate. I tried pretty much what everybody was recommending. No success.

Then I tried this and it worked for me!!!

First thing you need to do is to do put the ipad into "recovery mode". Here's a video on how to do it: https://www.youtube.com/watch?v=dkVr5CxFiFM

The next step is to pretty much do a complete restore. Make sure you have a backup.

After the restore is complete, the ipad should work fine. Mine did!!

Hope this helps!!

Mar 22, 2016 2:44 PM in response to englishbay

THanks, but there is obviously something wrong with this update that Apple needs to fix. Seems to be most of the issue is with the ipad 2 series.

Mar 22, 2016 4:17 PM in response to steven m.frompompano beach

Yes it is clearly an apple problem. You anyone wants to talk to Apple support and you have Twitter go on over and tweet to @applesupport they will respond straight away. I'm over there now hammering them about it. They have sent me a few DM's freaking out about what I'm tweeting but they have no solution so I'm not going to stop

Mar 22, 2016 4:47 PM in response to Jerryenea

full restore on my ipad 2 got it to work.

Mar 22, 2016 5:22 PM in response to Jerryenea

Same Problem. My 20 month old is not happy!!!

Mar 22, 2016 6:15 PM in response to englishbay

Great work! Thanks.. You saved my iPad 2 from becoming a brick.

Mar 22, 2016 6:28 PM in response to Traveler747

Went to the Apple store and they tried to restore, but it got stuck. I'm now at home trying to restore to the Cloud Backup, but stuck again - keep getting the message "Cannot Restore Backup". What to do???

After updating my ipad2 from iOS 9.2.1 to 9.3 over the air I cannot connect to activation server and the latest version of iTunes can't recognize to activate