netflix Error Code: S7363-1260-00003266

I've reached support today, and they are still working on a fix. It seems like their engineers are not doing their job pretty well 😐. Oh, they also told me they working in this issue "with Apple".

Apple is not interested in fixing Netflix's problems. Netflix competes with Apple. Apple would probably prefer that you purchase movies from the iTunes Store.

The problem appears to be the result of Netflix's zeal for digital copyright protection, and whatever method they use to accomplish that is causing problems with Safari.

When streaming Netflix movies on Safari you will get that error, or others, for no apparent reason. The movie will just stop streaming and refuse to start. Restarting Safari won't help. Restarting your Mac will, but the fix will only be temporary. Your only recourse is to keep bugging Netflix. Maybe cancelling your subscription will get their attention. You shouldn't have to put up with their ineptitude.

I don't think they're working together, but that's what they said. It's a shame because I used to use Safari to watch Netflix content, and it worked pretty well.

This actually worked for me too: emptying the cache using the Develop Tab.

Close Safari. Open Silverlight. Empty Cache. Or end just Netflix in apps using Silverlight cache. Restart Safari. Run Netflix.

That's odd, since Netflix no longer requires Silverlight. In fact they told me to uninstall Silverlight. That seemed to fix the problem at first, but it was not a permanent solution.

I tried "Empty Caches" using the Develop menu also. That never worked. Do whatever works for you though.

Something I have noticed is that not all Netflix movies/shows are blocked on safari. I've been trying to watch Marvel: Agents of Shield, and that won't play on Safari. However, Farscape runs just fine. I can consistently go between the two, get the error code on Marvel, and then watch farscape no problem. I tried emptying the cache in the develop tab and that didn't work. I also deleted silverlight, which didn't change anything either. Any other ideas?

This actually worked for me. No idea why though...

disabling adblock solved the problem for me. also emptied the cache

Hi! This solution does not work on my Mac Book Air.

Netflix tell me that this is an "open issue" and they are currently in discussions with Apple to resolve it. They also believe it's an "Apple issue" and not a "Netflix issue". I tend to believe this because it only happened after the OS-X 10.11.4 upgrade.

Using a different browser (I've tried both Opera and Google Chrome) works.

Regards,

Peter

Re Ad Blockers; I've tried this and it has no effect.

Regards,

Peter

John Galt said: The problem appears to be the result of Netflix's zeal for digital copyright protection, and whatever method they use to accomplish that is causing problems with Safari.

If that were the case then why does Netflix work fine in alternative browsers. Most folks seem to have got this problem AFTER the OS-X 10.11.4 upgrade. Clearly, something has changed within Safari!

Regards,

Peter

The clearcookies advice worked !

Thanks !!

download Google Chrome. Works perfectly