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itunes doesnt recognize my iphone 6 after 12.3.3 upgrade

After upgrading itunes to 12.3.3, I'm unable to see my iphone to sync it. I'm using Windows 10, and I've gone through all of the steps here - If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support .

Has anyone dealt with this issue successfully?

I did upgrade my iphone 6 to 9.3, but i was able to sync after that.

thanks!

iPhone 6, iOS 9.3

Posted on Mar 23, 2016 2:41 AM

Reply
27 replies

May 19, 2016 9:23 PM in response to srshuman

I think that the time is coming to sue Apple, Inc. for the defective program called iTunes that downgrade the Apple products because it is impossible to connect with them and transfer music and books. I spent THOUSANDS OF DOLLARS in 4 iPhones (for the family), 1 iPad, and 1iPad mini. Now it is impossible to connect them and none of them is recognized by iTunes. Therefore is impossible to transfer music and books. It is like having a car an not bein able to open the right doors or cargo.


I am receiving the message "Bonjour service is disabled", same as other victims of iTunes. However Windows indicates that Bonjour and Apple Mobile are working. Done all the suggestions (uninstalling all Apple programs, in certain order and then reinstalling them, updating drivers to Apple Mobile, etc.) Disabling anti-virus. Nothing works. Hours and hours of efforts and iTunes is really slow to respond. It will open after 5-10 minutes and does not recognize the iPhones, and iPads.


Of course I tried to sync using another laptop but the greedy Mr Jobs left a product that will not allow to sync with a SECOND computer. Reasons for that? Money perhaps?


If one of the well-paid mechanics that work with Apple Inc. read this message please provide an answer that works!

itunes doesnt recognize my iphone 6 after 12.3.3 upgrade

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