gps not working properly after iOS 9.3 update

I'm experiencing the same issue like everyone else. Have an iPhone 6 and the GPS stopped working earlier this week. Tried all the suggestions listed in this thread and nothing has fixed it. Went to the Apple store today and all their hardware testing showed everything was fine. This is a bunch of crap.

Hello SSK, I am having this issue. Curious how you get to a level 2 advisor. Could you please provide detail how you spoke to these reps. Thanks!

I'm also having GPS & blutooth issues. Apple, please fix it!

Yep, I am yet another iPhone 6 user who has had his GPS and wifi hosed by the software update. I have tried the soft and hard restarts. I have tried resetting all my settings. And I have tried erasing my phone and seeing if it worked without restoring. No luck.

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You must report it to apple support a few times.. if you tell the apple support ppl you have been through all the troubleshooting they will get you to a senior advisor..

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Same issue here.

Same debilitating issue here....my iPhone 6 can no longer get GPS signal after the 9.3.1 upgrade. I am now on 9.3.2 and no improvement. I literally have to take my iPad in the car for directions and it is so annoying. None of the nav. apps work anymore. Here is what I have tried....all have failed.

1. Went to Apple store and had hardware tested...they promised me there was no issue with the phone and that it must be all the apps were bad (lol).

2. Went to Verizon and got a new SIM card.

3. Hard reset

4. Reset network setting, location/privacy settings

5. Erased phone and installed backup

6. Uninstall and reinstall nav apps

NOTHING works. Apple store pretends this is an issue they haven't seen before. This SAME problem occurred with my 4s iPhone - it was ruined after an upgrade. This is beyond frustrating. The company continues to do nothing and refuses to acknowledge there is an issue. We have always been an Apple house...we have literally every product they have made. I can't believe it has come to this but I am going to buy a Samsung. Apple, PLEASE respond if you have any suggestions before I have to select the nuclear option. I simply cannot be without GPS and Uber in LA.

I recommend you try chating with apple support. i had to get to a level 2 advisor who was able to help me. I can provide you with his info and he might be able to help. I went through 4 resets and 3 chats to get them to code my phone for replacement. My phone started the issue after the update but under the beta

It;been more than 2 months now, and i;m still getting no news for apple solution to fix my problem. It's really annoying that i cant use my phone properly without wifi and gps signal..

Considering so many people having the same problem, it must be the phone hardware/software defect. Apple shoulds be responsible for this.

Successful fix for GPS/Bluetooth issues on iPhone 6 running iOS 9.3.2:

I am not sure if this issue is still going around, but I finally pursued a physical fix to this issue with a cost of under $15.00 (I was originally 100% this was an iOS issue, but it was not).

Symptoms:

1. GPS: Any time I used Waze I received a "cannot locate GPS" error (make sure you are not indoors, etc.). Also, any other GPS related apps (maps or google maps) would not accurately locate me and I was not able to use the directions function for any app.

2. Bluetooth: My phone would stream music to my Bluetooth speaker, but if I walked too far away from the speaker with the phone (about 6 ft?) or if I put the phone in my pocket/covered the top of the phone with my hand, the music would begin to skip or completely stop.

Fix:

1. Purchase a new "Original iPhone 6 Wifi Antenna Signal Flex Cable Ribbon" :https://www.amazon.com/gp/product/B00YCKU3XS/ref=oh_aui_detailpage_o01_s00?ie=UT F8&psc=1

2. I also HIGHLY recommend purchasing a repair tool kit: https://www.amazon.com/gp/product/B00X60B0GY/ref=oh_aui_detailpage_o01_s00?ie=UT F8&psc=1

3. Follow the instructions for the "iPhone 6 Logic Board Replacement" Once you complete the final step (38) flip the logic board over and the antenna will be on the back side :https://www.ifixit.com/Guide/iPhone+6+Logic+Board+Replacement/30696

Results: The installation took me about 1.5 - 2 hours. I went slow and made sure to disassemble the phone in a very careful and logical method so that I could easily reassemble.

1. I powered on my phone, went near a window, and turned Waze on. GPS was identified and I was able to use the app as normal. All map apps are functioning again.

2. Bluetooth music streaming works in a normal capacity. I am able to walk 20-30 feet away and the music does not skip even with the phone in my pocket. However, if I completely cup my hands over the top of the phone, the music stops streaming.

Apologies for not having found a solution. I'm having a crappy time with this issue as well. I've reset my phone to new and also taken it in to the Genius Bar. Diagnostics came out well so their only solution for me was to buy another iphone6 for $300 as my phone is no longer under warranty. I've only had this phone for 1 1/2 years. this is so frustrating. I wonder if android users have the same problem.

Read my post above yours. It is such a cheap fix to at least try before you end up spending a lot of money unnecessarily. If it doesn't work, then you are out $15.

Just be very careful when fixing your phone so that you don't break anything else 🙂.

Thanks! Saw this after I posted. I've already started looking into this and ordered my kit. I forgot to mention this happened after Apple repaired my screen. I know phones drop all the time. I can't believe their only solution was for me to buy a new one.

I have the same problem as everyone who has commented on this... I was wondering if it is a network problem. As in my case AT&T might have a glitch with the ios.9 software once I upgraded it... I was at the APPLE store the other day & they adviced I go on my iTunes and do the "restore" tactic. I did all that but to no avail... WAZE is stll not working and Apple Maps still has a glitch... SO ENFURIATING...

I really want to get this fixed since WAZE is so much better to use than any other real-time navigation out there