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gps not working properly after iOS 9.3 update

Hi all.


After updating to iOS 9.3 my GPS cannot find my exact location. It keeps telling me I am in a big area, (Triangulating) seems like it does not activate the GPS.

Sometimes very little it works and give me the correct position, but 97% of the time its not working. Anyone else with the same problem?


Besides that: A hot phone & bad WIFI


iPhone 6 running iOS 9.3

iPhone 6, iOS 9.3

Posted on Mar 23, 2016 1:25 PM

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Question marked as Top-ranking reply

Posted on Feb 28, 2017 4:39 AM

Folks, I have iPhone 6 and after updating to 10.2.1, I have lost wifi signal strength ( I have to sit in front of router to get signals) and GPS just cannot locate me. I did reset, hard reset, restore, got hardware checked at Apple but to no avail. I had to go out of town relying heavily on my GPS in phone and the **** thing just dint work. I never even dream that one day I will have to say the apple is not reliable. This has happened to me and this can happen to anyone.

335 replies

May 11, 2016 4:42 PM in response to gujjuboyy

Try this. I visited Genius Bar today. Didn't do much. Told me that i had to pay $299 for a new one. They told me it's hardware issue. Came home and tried this. it's working now.



Tips: Improving phone GPS performance


Turn phone off/on

Turn location services off/on

Perform a GPS reset:


1. Double tap the home button. This will bring up tile sized images of all currently running apps. Swipe the screens of all apps upwards to close them.


2. Then go into settings and turn on airplane mode.


3. When you've done that go to settings, general, reset and choose reset network settings (you will need to re-enter your wifi passwords!)


4. Once your phone has reset go to settings, location services, turn it off then on again.


5. Then go settings > privacy > location services > system services, setting time zone OFF.

May 12, 2016 1:42 PM in response to TrailLife

I can't agree more. I have been exclusively iDevice since iDevices were born, as well as a Mac devotee, for YEARS...I am losing my patience!!! I will probably not give up my MacBook, but I am THIS CLOSE to chucking this useless $900 iPhone out the window, buying some ubiquitous Android device, and NEVER looking back. I am serious, Apple...You had better listen to your customers. This will be the second time for me - I had one of the iPhone 5's with the completely defective battery that Apple refused to warranty or recall (outside of a very narrow window of Serial Numbers) even though literally millions of iPhone 5's were affected, Apple would only acknowledge enough of them to keep the class action practitioners at bay. I had to pay for a new phone, a 6, and 128 GB at that even though I have NO use for that much storage, because I was on the road, on business, and I live and die by my mobile device. I am STILL paying for that same phone, Apple! I am NOT happy! 😠

May 13, 2016 7:22 AM in response to toni_kukoc

It seems like GPS works when battery is above 95% just like one of the previous comment mentioned. It worked perfectly this morning when i plugged in my phone to a car charger... when 90%..didn't work but after the battery hit above 95%.. started to work again... worked perfectly since then..i will try again when I get off the work. It is software...not hardware...Apple please fix this issue!!!

May 16, 2016 7:30 AM in response to Benjamin Mann

I have been getting the message "No GPS, Showing approximate location" on iPhone 6 running on iOS 9.3.1. The problem is present when I use Apple, Google map or Waze. Called tech support and was disconnected after 15 min wait and describing the issue. I'm on hold now for a second attempt. I think that it needs a software fix.

My Ipad Air with cell service is NOT updated to the latest iOS, and the gps is working fine.

Apple - please come up with a fix.

May 16, 2016 7:37 AM in response to aisen2

I have been getting the message "No GPS, Showing approximate location" on iPhone 6 running on iOS 9.3.1. The problem is present when I use Apple, Google map or Waze. Called tech support and was disconnected after 15 min wait and describing the issue. I'm on hold now for a second attempt. I think that it needs a software fix.

My Ipad Air with cell service is NOT updated to the latest iOS, and the gps is working fine.

Apple - please come up with a fix.

May 16, 2016 12:13 PM in response to aisen2

Having the same problem here. Also impacts apps like RunKeeper. Spoke to an apple tech a couple weeks ago and was told that they may need to replace my phone. Since that time, I've been unable to make contact with the rep even though I have a ticket number and such. I travel a lot for work and my run training is done through RunKeeper...so not having the GPS function is a major problem. In addition, I'm having a lot of problems with wifi and staying connected or even picking up networks (which I know are up and functioning). I'm burning through data at a rapid pace as I'm constantly getting kicked off wifi. I've attempted the following:


1. Researched possible fixes online

2. Turned location services off, rebooted phone, turned location services back on

3. Restored network settings (multiple times)

4. Backed up the phone and restored it to factory settings

5. Restored the phone using the data backed up


Nothing has worked and I'm beginning to get frustrated with apple support. Currently on hold trying to make contact with another Tech. There isn't an Apple store in my state...closest is 3 hours away. I agree with someone else who posted, that it is shameful to spend so much on a phone that will not longer function at full capacity due to bugs in an IOS update.

Read on some online forums that something similar happened with an iPhone 4 update which essentially fried the wifi components of the phone.

May 17, 2016 1:11 AM in response to gprx100

I have similar problems with the GPS since installing 9.3.1 in my iphone 6. I can't understand how this has been happening for such a long period for so many customers with no reply from Apple about how to solve it, and an explanation about the connection between the upgrade and GPS issues. Some write above that it is actually a hardware issue that arises when you do the upgrade. Apple should be more straightforward about this issue. I guess the drop in stock price recently is justified.

May 17, 2016 8:08 AM in response to amrubin

Can anyone verify the following...


1. Is this a problem with just the iPhone 6? Any iPhone 6s people experiencing the problem? I had enough with this issue and ended up buying a used iPhone 6s off craigslist. I haven't upgraded the software now knowing the issues with 9.3.1. Just curious if this is only an iPhone 6 issue.


2. I also tried 9.3.2 beta and all my issues were the same for the iPhone 6. What version beta worked for you?


Apple please fix this issue ASAP. Many of us use our maps EVERYDAY as well as travel for work. This effects everything from Waze, apple maps, Uber and may other apps. THIS IS A BIG DEAL! This should be highlighted as the first fix with 9.3.2.

gps not working properly after iOS 9.3 update

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