gps not working properly after iOS 9.3 update

I have iPhone 6. I don't know about other models. My wife has iPhone 6 too but her phone is fine. My daughter has iPhone 5 but I told her not to download 9.3.1. She still has the previous software so I don't know if iPhone 5 has the same issue.

Tried the Genius bar a week ago, but all they are saying is hardware failure. I don't want to pay $199.00 to replace my phone. Some say software can fry some hardware components. If this is the case, they should replace the phone for free..

Yesterday I downloaded 9.3.2, and right after the beta version GPS started working but it didn't work this morning. and if they don't fix this issue or replace the phone for free, i am leaving Apple for Samsung.

Guys, I just updated from iOS 9.3.1 (13E238) to 9.3.2 (13F69) and GPS still doesn't work.

I own an iPhone 6 and an iPhone 6+, only the iPhone 6 is having this GPS issue. The informaton about this phone is: iPhone 6, 64GB. Model MG3L2CL/A.

After reading all your post I believe is an issue with iPhone 6 only. Not iPhone6+, iPhone6s, iPhone6s+, etc, am I right? Can anyone confirm this?

Waze denies to work, Google Maps is not accurate about my position anymore. Uber is useless without GPS. Here's a screenshot from Waze, I received the same error before and after uodating to 9.3.2.

hi

mi situation its now good,i replace the antenna and now gps are working well the antenna its cost 8 dollar so if you kan do by you self it well be fine.

Apple released 9.3.2 and here's the release notes

If it's only $8.00 i might take a chance and try a new antenna but there's no doubt a software compatibility issue here. Maybe the newer iPhone 6's had a newer antenna added halfway through production.

OK. I successfully resolved this issue for myself by replacing the WiFi antenna inside my iPhone. My WiFi reception seems to be restored to what it was before I started having problems. I will test the GPS navigation the next time I leave the house.

The repair process is not for those inexperienced with opening electronics and has a lot of steps, but I will detail what I did here in case anyone else wants to try it. My guess is that you won't be able to get the Genius Bar folks to do this procedure (they'd rather just replace the phone), but you may be able to get 3rd party repair shops to do it.

<Edited by Host>

I upgraded to the new iOS update. Today, driving to work, Waze still did not have GPS, but the Apple Map program worked much better. Will keep an eye on this in the coming days.

Follow-up: got to test the GPS when I went to pick up my son from school. It worked flawlessly. I am going to call this antenna replacement a success.

I have posted (3 days ago) on this thread the same issues with GPS running Apple, Google and Waze maps. The way my problem was finally resolved was to spend 3 hr. with tech support level 1, (backing up to cloud, erasing all content, restoring all data) then level 1 tech support moving the issue to level 2 tech support, and having level 2 tech support authorizing a replacement for the phone. My total cost was 3.5 hours of time (tech support and waiting at the Apple store). I use the GPS daily and I'm happy to be able to use it again. I would recommend to others, and have recommended to my brother the Apple iPhone, because Apple resolved the issue on a product that was out of warranty.

I went to Genius bar today again hoping that they would replace my phone but it didn't happen.... I called technical support,, they took this issue like they have never heard of... I was told that they are going to call me back. If they don't fix this issue or replace my phone for free I am getting a galaxy..

Apple replaced my iPhone for free as I was having the same issue. My phone was out of warranty so when I went to Genius bar they refused to accept there is a problem in software. I was told to pay money to replace the phone. I contacted Apple customer support and my case was for open for a month. We tried different tests. Eventually the person I was talking to was nice enough and finally I got replacement phone. Call them everyday and argue so they will forward your case to their manager.

i've complain to apple for more than 1 month. and now i just received a phone call telling me that it is the hardware problem and i will be responsible for the cost of repair.

this make me really disappointed. they even suggest me to go to the service provider i blacklisted earlier (and which i already complain to apple earlier).

I got apple direct contact actually because i complain for the service provider earlier.

The service provider does;t seem to be professional at all. They are multi brand service provider. And the technician there told me that they actually do nothing, they just accept the unit and then ship to another country for further checks. And they require few weeks just for that(Not including repair).

somehow, whenever i mention that a lot of other people having the same problem, app cs insist that complain on the forum are not formal complain, and there are not a lot of this case.

Logically, if this is not the software upgrade issue ( or software upgrade causing hardware damage), there cant be these many people having the same problem at fairly the same time . Unless Apple also have hardware batch defect.

I really encourage people having the same wifi and gps problem after software upgrade to file a complain to apple. So apple have no more excuse saying that this is not a common problem.

Apple cs keep insist to have a phone call instead of reply me by email. Which is really weird, as if apple is hiding something.

I have had the same problems As everyone else. Weak wifi, poor gps and Bluetooth. Phone burning hot sometimes. For me it also started around iOS 9.3.1. Which lead me to believe it was software related. I have tried every advise given in this thread. Reset network settings. Reinstall apps. Reinstall iOS. Complete restore. Nothing worked. At some point I went to my repair shop. They found nothing wrong with the phone.

A week ago I stumbled upon this discussion https://www.ifixit.com/Answers/View/267135/GPS+%26+Bluetooth+work+sporadically.

i figured to give it a try and found the spare part for about 10$ online. The tools to do the repair cost me about 30$. Tonight I had the time to do the repair. Took me 75 minutes. A bit tricky but absolutely doable.

Now my phone works as a new again. Full power on the wifi. Endomondo can find my position, even indoor.

I Don't think that the problem is the software now. Maybe a hardware failure caused by software or a loose connection somewhere that got fixed during the replacement of the flex cable. Maybe a poor quality flex cable - it seems that most of the phones in this discussion are about the same age. Failing about the time of installing 9.3.1 may be a coincidence.

Anyway. My phone is working again. I'm happy. But not Apple's fault.

Try it!!

Hello Guys

I had the same issue since updating to 9.3.1, my LCd was scratched so I took the opportunity of replacing it and opening to replace the Wi-fi BT and GPS antenna flex. eveything is working again. it costs me 5 € and an hour of labour. It's really doable if you take your time and have a good tutorial.

Good luck

Thanks for your comments. I was able to follow the instructions and get the wifi and GPS issue fixed on my wife's phone.