iOS 9.3 - Safari/Mail freezes after clicking links on iPhone 6S

I Have the same problem and it is so frustrating. I have a 5 and it only started yesterday without upgrading to 9.3. I really hope they solve it very soon.

TSMC chip AND the bug present on 6s with 9.3

N71mAP TSMC chip in mine also

Ok guys, how is possible that all of us aren't able yet to determine why the problem is so randomized? With all our devices and knowledge we haven't been able to know what is it related on.

As Gregory Combs said ''UIWebView, WKWebView and presumably SFSafariViewController'' are the processes with problems, but we still don't know why it happens just on some devices and not all of them.

On my last check i tried to see if it was related to DNS resolving (since I use google's dns) but ofc it is not.

Updated yesterday March 29, ios 9.3, email freezing, some app updates frozen incomplete, email freezes and cause phone to hang, also safari links cause phone to hang..... hurry up Apple with 9.3.1 for a fix, not happy at all....

Same problem with my iPhone 6, seems to only since i downloaded the booking.com and trip advisor apps, was working fine with 9.3, until these apps were downloaded

I personally find this thread hilarious.

Even though this post is sizable, it still represents a very small amount of iphones. (Over 100 million active iphones)

I know you think the world revolves around you, but it doesn't.

There are millions that have upgraded to 9.3 with zero issues.

Also when trying to figure out what is causing an issue, you have to isolate the cause to a hardware issue or software or sometimes environmental.

Clearly this is a software issue.

There is no hardware that can be replaced to fix this issue. (There is no "loading safari" component)

A restore and setup as new is a very viable and useful troubleshooting step.

Like it or not software issues are affected by use. Not saying the phone was abused but data was added that was not there when the box was opened.

If the issue persists after a restore and set up as new then it is likely a server issue (For safari suggestions for example) or an IOS issue.

Neither of those can be fixed instantly.

So be patient.

And try the restore and setup as new.

work around :

install the the new Google search app for iPhone and use its browser Apple fix it.

same errors for me. iPhone 6.

Well, the thread just illustrates that the issue is widespread. We know that only heavy publicity can attract the corporation's attention (otherwise you'd be stuck with the issue for months!). So, whoever experiences the issue should post here asap and share more information.

I really hope that Apple's engineers are browsing these pages. People here do half of the Apple's preventive and reactive job!

Did you post from your iPhone? You're so lucky because all of us can't.

I did. Has nothing to do with luck.

This issue is not as widespread as you think it is.

Actually Brian, for myself personally I AM the centre of the Universe, as you are the centre from your perspective. Constructive advice/ support without derision is useful, anything else is quite unnecessary and not really useful. But Thanks.

Same issue!!

I wasn't being derisive.

I gave you the only solution you would need.

Hilarious? Do you think that every ppl that experienced the problem came in here to write about it? ofc it is just a small amount of devices affected but since i see this post growing I can imagine that it is not so small as u might think.

Software related, of course. But when i asked if it was about iPhone 6s A9 chip (whether samsung or tsmc) it wasn't cause i thought it was hardware issue, besides the little differences that the firmware might have related to the risc cpu installed. Now anyway we can see it's happening on both hardware so this is not helpful.

OH, BTW, i just received and answer via Twitter from @AppleSupport:

"We've heard reports of this issue and it's currently under review. Be sure to keep your software up to date in case a future release addresses this issue. If you haven't already, please try restarting your device. Turning off JavaScript may help as well. You can do this by going to Settings > Safari > Advanced > JavaScript."

I cannot try to restore my iPhone as new, if somebody can, please try it asap to help us figure out how it can manage the problem...

IMHO, this problem MIGHT be related on how iOS figure out links: i try to explain... some ppl said it started from the download of booking.com app and tripadvisor app. OK, iOS works in sandbox environment but, when an app is installed, it shows itself in the OS to be able to open the app installed on the device out from the browser. Like if I try to open a youtube video from safari, it can go through the youtube app instead. And this is working thanks to javascript.

So, if the location where are stored the info on where the urls are written in some ways they can be opened by the app itself it's corrupted (or other problems), when the OS try to look for it it gets stuck.

I am pretty sure it is about that because actually the Browsers that now aren't experiencing this problems are more sandboxed and under normal usage don't allow the user to specifically open an URL with the app installed on the device.

Think about chrome too: it is affected by the same problem of safari but if u keep pushing a url and u instruct it to open in a new tab, it works (because it doesn't look inside iOS how it might manage that url).

So, ppl, this is the problem in my opinion, how to fix it... i don't know yet. it might be that corrupted file inside iOS OR a simple app that write their instructions inside iOS badly.

Now we might try to figure out which app can be involved in that (for example examining which app have been updated just before experiencing the problem)...

For whom are skilled (more or less than me is the same), analyze what I tried to explain and tell me what you think about it!

Meantime, lets do something more useful than browsing the web until mum apple fix it... Cheers