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iOS 9.3 - Safari/Mail freezes after clicking links on iPhone 6S

Hi,

Never had any problems with my iPhone 6S. Just upgraded to iOS 9.3 without any issues. After the upgrade, I can't click links when searching something on Google in Safari or clicking a link in the Mail, the apps just freeze.

I tried clearing Safari history data/cache, closing all apps and restarting the phone (both regular and holding both home/power key), disabling all sorts of settings form Safari settings, but no luck.. Anyone with an idea how to sort it out?

iPhone 6s, iOS 9.3

Posted on Mar 24, 2016 12:47 PM

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Question marked as Top-ranking reply

Posted on Mar 24, 2016 7:08 PM

I have the same problem with mail, Safari, and messages. Links work with the gmail app. Links work in Chrome but only with a long click to get the option to open in a new tab. It appears this has happened before with 9.2.1 but I could not find an answer that fixed the problem. I do not think it started until 24 hours after the update. iPhone 6s+ 128gb 9.3.

975 replies

Mar 27, 2016 7:37 PM in response to Svinlanga

My 6S 64gb started having problems this morning, more than a week after updated to iOS 9.3. I did factory restore via iTunes multiple times. I even downgraded to 9.2.1 and then updated to 9.3. The links worked in Mail each time after the phone OS was freshly restored. But as soon as I restored from the iTunes backup, it stopped working. I even deleted the apps updated in the last couple days. I then perform a backup hoping that the restored backup without those apps would not cause the problem on 9.3. No luck. This is really bad. At least my iPad Air 2 is still working (knock on wood).

Mar 27, 2016 7:46 PM in response to panda1988

So I am having same problem with my iPhone 6s - I just read the post about Booking.com - I had downloaded that today and it started right after. I went and deleted it out of my apps and my phone is working perfect again! However, I did turn off Javascript as well…so maybe it was that. This has NEVER happened before - and it is a pain in the ARSE!

Mar 27, 2016 8:02 PM in response to kelligaraffa

I deleted booking and that didn't fix the problem. I even deleted the apps that were updated the last couple days and then restored 9.3 to factory setting. As soon as I restored from the iTunes backup (without the deleted apps) same problem occurred. I hate to start from scratch because I don't want to lose all my iMessages.

iOS 9.3 - Safari/Mail freezes after clicking links on iPhone 6S

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