Michael Hayes
An utter disgrace. My iPad Air 2 and iPhone 6 are both two months old and came with 9.2.1.
I updated yesterday to 9.3 and, as widely reported, none of the links on any searches or in e-mails now work and when I do click them, Safari locks up and I have to exit the application.
This would be bad enough with any company but when it's a company the size of Apple that made an $18bn Q1,profit in 2015, it's both shameful and inept.
Whatever happened to thorough beta testing? It's patently obvious Apple knew of this problem prior to launch so why was the launch still made?
Why are the end-users (the customers) the Guinea pigs? This has a tragic air to it of a company that rather than spend a minuscule proportion of its revenue in testing before launch is using customer feedback as its basis for what goes into 9.3.1 and no thought for *******-off millions of customers in the process.
It's accepted that some glitches will occur with a software upgrade which can subsequently be patched but the magnitude of this problem is what beggars belief. As per usual with Crapple, the facility to roll back to 9.2.1 has been removed.
I phoned customer services last night and vented my spleen without the use of direct insults or swear words and was advised that a solution (presumably 9.3.1) is a couple of days away.
Steve Jobs must be turning in his grave.
