iOS 9.3 - Safari/Mail freezes after clicking links on iPhone 6S

Thanks Apple for offering me a new shiny.

But *please* fix the serious links FAULT before trying to sell me something new

Really disappointed by Apple's lack of customer care (in terms of responding to people as well as resolving the issue). Expect this from Microsoft but not them so is it an inability to fix the problem (doubtful) or just plain arrogance in that they believe we'll just hang around like puppets?

I was in the process of purchasing a Macbook Pro but decided to hold off once this problem surfaced just to see Apple's determination to resolve serious glitches. Glad I did and will now shop elsewhere as well as look for a non-Apple phone once my contract runs out. Keep it up Apple - your arrogance will, one day, be your undoing I suspect.

SAme issue on iphone 6 plus and on ipad mini 4. I had the public beta progile installed, but did not install the beta itself. The safari problem workaround i ise is opera mini browser. But email links, safari and app links are useless.

actually it is weird how APPLE cannot fix such issue...but i turned the javascript off and it seems working

TUrning off Java script cripples websites. For instance, you cannot hut Reply on this one and have it open the reply screen. Not a solution.

and what do we fet fm Apple in th way of progress reports or announcements!

CRICKETS!

Have the same problem on ipad air but with 9.2.1, very frustrating that Apple is not able to provide a fix with all their money and resources.

My workaround: Installed Dolphin browser and run it in desktop mode so I can use google, links are working BUT does not fix hyperlinks issue in mail.

iPhone 6s, still running 9.2.1 - never upgraded to 9.3. Had Booking.com installed. Overnight two days ago, without my touching the iPhone at all, hyperlinks became unresponsive in Safari, Mail and iMessage. Uninstalled Booking.com, turned off Javascript, rebooted, hard reset - still not working. Setting search engine in Safari to Bing works, even with Javascript turned on. Mail and iMessage hyperlinks still not working. Downloaded CloudMail temporarily to get mail links back - they work.

However this is all such time wasting stuff and I have a life to live 🙂 So I just put my sim card back into my iPhone 5s running 9.2.1 which has never had Booking.com installed, and all is working just fine on that. But I'd like to have my 6s back in proper working order.

Sorry not to add anything hopeful to this thread, but just really posting so that Apple become aware that thousands of us have this issue and hopefully do something quickly. But it doesn't sound like an easy fix.

31/3/16 Same problem here in Denmark - Safari freezes completely & Apple Mail very very slow

Maybe an Apple server problem? Google mail & google chrome still working fine.

Apple please make a fix ASAP

yours

Barry

Denmark

PS running latest software 9,3 Iphone 6 plus

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From Italy iPhone 6 Plus: hyperlinks do not work on Safari, Mail, WhatsApp, Viber and more, and when you try the applications freeze. It is a bad situation. I'm very surprised of this problem. What's happening?????. The problem is interesting many italian customers see:

Apple please make a fix ASAP

Lusebra from Italy

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Thanks for this information which is very interesting and proves my previous argument on this thread a few days ago that Apple was aware of the problem but still chose to launch 9.3 when it did, knowing that people wouldn't be able to click links.

In essence, there was absolutely no point whatsover in you being of assistance in testing the beta versions and providing valuable feedback which Apple then chose to ignore. Utterly inept.

It's really a Big Mess!

Here @Apple Italy Support 1st level they do not know nothing.

This situation is really frustrating and after many years of regular use with no issue, this make me change Idea.

Why they haven't test it before?

Please remember that 9.3 has no any significant improvement.

Hope they will fix it soon but as you may see, after 5 days of troubling no any update yet out.

Gente de apple, qué casualidad que tras lanzar un nuevo iphone lancen un IOS con semejante error. Revisen a sus desarrolladores para que no produzcan semejante caos, será intencional? Además su solución debería darse ante la primer queja y aún no hay respuesta.

Estela de Argentina

I just spoke to Apple Support here in Sweden. They told me that they are all too aware of the problem and that it is a bug in IOS 9.3.

Apple Support said that Apple is working intensively on the problem and that an update will be released "any moment now". I told them that I hope this won't take days and they reiterated that the update will be released any moment now. In the meantime they advised me to deactivate Javascript om Safari. It is not a solution, of course but a temporary workaround.

shame on Apple. This 9.3 update is the worst ever. I have the 6s+ and the update has basically made my phone useless. Links don't work in almost every app. Safari doesn't work doesn't work at all know. The phone freezes and at many time the touchscreen is completely unresponsive. FB has issues now, even chrome. 9.3 is like phone cancer. Thanks apple, my phone has cancer now.

IT is now 36+ hours since I posted a fix for this, phone still going strong, so the fix works

1. backed up photos to iPhoto on mac
2. (backed up my current phone through iTunes for a later date when a fix comes out)
3. erased phone from the phone
4. restored from a backup pre 24.03.2016
5. immediately put phone into flight mode before the apps started downloading back onto the phone
6. deleted the offending apps before they caused any hassle and were greyed out still
7. came out of flight mode
8. allowed the apps to download i was keeping
9. working now