iOS 9.3 failed verification - no internet connection

Hi there - I tried doing this, successfully did it on the 2nd try, but now there is no option to download and install the 9.3.5 update on my phone. I see that option on itunes on my macbook when my iphone is connected to it, but even trying to download and install that way i run into an error message saying there was a problem downloading software for my phone. It keeps telling me there is a network issue, but I am connected to wifi, on my computer and phone. Does someone have an answer for this phenomenon??

yours truly frustrated,

Barbara

"I experienced the same things and I have managed to update to 9.3 by deleting the downloaded package. Go to settings>General>Storage&iCloud Usage>Manage Storage>you will see the downloaded 9.3, select that>delete.

Do you know where this file is stored on iPad 3 with iOS 6? Because above option is not available on it. Having the exact same problem with EaToH but on my iPad 3.

I hope you can help me. I have an IPad2 running 5.1.1 and the update is 9.2.1. I am having the same problem not being able to update. I am getting the message failed, not connected to internet(but I am) I too thought going into manage storage and deleting the update would work but it is not even listed. Any suggestions? I have tried closing settings, reboot, hard reset. Driving me crazy.

Connect your iPhone to a wall power supply and try again.

Have you also tried connecting iPhone to your computer iTunes and update there?

I have the same problem as the original poster. Tried everything he did. Connected to power, tried the iTunes update option (iTunes says that I already have the latest version).

Read here:

http://www.macrumors.com/2016/03/24/apple-pulls-ios-9-3-older-devices/

Hi, I'm having the exact same problem, even when I plug my phone into a laptop, my iTunes is not recognising my phone because its not updated to the same level.

Does anyone know when they are planning to get it sorted, or if there's a way I can restore a previous version of iTunes?

Thanks

I am having the exact same issue with an iPhone 5. It was giving the error that there was no internet connection. I deleted the software update in the iCloud & Storage Usage portion of Settings > General. Now I am getting the message "iOS 9.2.1 Your Software is up to date." I have then closed all running apps, cleared app cache by holding the home button the slide to off screen, powered off by holding the home and screen lock button until the apple icon appears, waited overnight, and still the same thing.

There are wide-spread reports that older devices are having issues with activating after the update. Your issue is before the update.

This appears to be a different issue, but I suspect this is really Apple's way of blocking you from installing the update you have already downloaded, until they fix the known activation issue with the update.

For those connecting through iTunes, you would see that you are already running the most current version, because that is now the most current version that you can download. Your phone already downloaded it, so Apple is blocking you from installing it.

Wait for the update to the update. I'll bet you have to delete the 9.3 install file you already downloaded though - from your Manage Storage settings.

The update to 9.3 worked fine on my iPhone 5c but killed my iPad 2 with repeated failed verification notifications.

The fix for me was to install/update iTunes on my PC, connect my iPad 2 to my PC via USB and wait for the relevant device driver installation to complete.

Press and hold the Power and Home button for around 10 seconds or so until the screen shows the "connect your device to iTunes" logo appears.

You may be prompted to enter your passcode on the device, and/or to Trust the computer. It's pretty straight forward so just keep an eye on both the PC and the device and accept as required.

Now, when I tried to Update (which apparently you should try first), this just did not work for me.

So, I chose the other option which reverts your device to default. Don't panic if the device continues to try and fail to update, just make sure the full 9.3 iOS file is downloaded to your PC, and choose this file to run your update (as opposed to trying to download/install via wifi).

Once you have the file, you're good to go. You may need to disconnect the device, get the device into recovery mode again (home and power buttons) and re-connect but this time you should be able to choose the iOS file you downloaded.

Once installed, you can then restore your device using your most recent iCloud backup.

It worked for me. I hope it works for you.

Thank you for this (how to delete the bad 9.3 build on my ME392LL/A.)

iTunes is now saying I have the latest build -- and so is my iPad when I try to update OTA.

So I'll just wait until an update becomes available for my older model. Much appreciated!