After the updated iOS 9.3 Build 13E236, it still doesn't work for me, it said " iTunes could not back up the iPad "my iPad" because a session could not be started with the iPad. Please disconnect and reconnect the iPad, then try again." I have tried to reconnect and reset my pc for few times, i even try to hard reset my ipad2, it still doesn't work. How can I stop the back up ?
iPad 2, iOS 9.3, null
I have exactly the same problem, iPad 2 with iOS 9.3 Build 13E236
Hi sukiho,
Thanks for using the Apple Support Communities! I understand that you were having some issues activating your iPad 2 after a recent update to iOS 9.3. I'm glad to hear that it appears to be resolved for you now. For anyone else having similar issues, you may find the information and steps outlined in the following article helpful:
If you can’t activate your iPad 2 (GSM model) after you update to iOS 9.3 - Apple Support
Regards
It is great to have this updated information, many thanks.
Thank You, it worked , I had tried this a few times , third time lucky 🙂
Brilliant, Thank you, this worked for me.🙂
The steps in HT206214 is clearer for me, doesn't require holding home button in the steps
This still doesn't work for me. I get the connect to itunes graphic on the ipad but itunes doesn't pop up the dialog box asking me to restore or update - it just sits there doing nothing (even though before I put the ipad into recover mode, itunes recognised that the ipad was connected but couldn't be activated).
Any ideas?
iPad2 - After the updated iOS 9.3 Build 13E236
