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Airdrop / Bluetooth issues after iOS 9.3 & OS X 10.11.4 updates

I updated the operating systems of my mid 2012 non retina MacBook Pro and iPhone 6 this past week and it seems to have wreaked havoc with the bluetooth settings. I can no longer AirDrop files between my phone and laptop (worked perfectly fine before the updates). I have already unpaired (‘forget this device’), restarted and tried to reconnect the devices and even did a nvram reset but nothing seems to help. Does anyone else have this issue? Any idea how it can be remedied?

MacBook Pro, OS X El Capitan (10.11.4), iPhone 6 iOS 9.3

Posted on Mar 25, 2016 1:04 PM

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Posted on Mar 25, 2016 2:57 PM

I cannot speak to your specific problem, but a person I know has used Airdrop between a MacBook Pro (OS X 10.11.4) and an iPad (iOS 9.3). That person told me that both Bluetooth and wi-fi needed to be on...and Airdrop enabled on both devices.


Barry

26 replies

Jul 20, 2016 6:55 AM in response to wilhelmv

I'm still having the same problem. Tried to disconnect the wifi network, and just leave wifi on; didn't do anything; albeit this did work some months ago. Air drop works perfectly OK between my iPhone 5s and iPad 2Air. Otherwise, forget to use it with the Mac. The latest updates to iOS 9.3.3, and OSX to 10.11.6 hasn't changed anything. It appears Apple has sold us a "pup" with this one. I just can't work-out why such a reputable company lies in its advertising about this feature, and strings us along with inconclusive and incorrect answers. If that reflects the corporate culture at Apple, it certainly should scare investors. In Steve Jobs' time, such an annoyance would not have happened.


Consequently, means reading about the "new" features advertised for Apple's new operating systems needs to be taken with a grain of salt...we can't yet know which other features will be duds as well.


Maybe the beginning of the end...at least for some involved in dodgy product design.


I'm not a techno, but have been a loyal Apple customer for almost 8 years. Yep, just one lone cog in the machine. Apple will one day end-up the same way as its innovative and successful "Newton".

Aug 2, 2016 12:14 PM in response to wilhelmv

Hi, I have a MacBook (2015) with OSX 10.11.6 and an iPhone 6 with iOS 9.3.3. AirDrop between my iPhone and my Macbook is not working anymore. I tried all the common suggestions and I haven't made AirDrop work again between my two devices. The funny thing is that my Macbook can AirDrop fine with my wife's Macbook (same model - 2015), and my iPhone can AirDrop fine with my wife's iPhone 6 Plus, but between iOS and OSX AirDrop is not working. This looks like a software problem, either in OSX or iOS. Anyone else experiencing the same pattern?

Oct 9, 2016 10:26 PM in response to wilhelmv

I am unable to connect my MPB late 2015 (10.11.5) with iPhone 6s Plus (10.0.2). It was just working fine yesterday when I transferred 2 video files from my MPB. However, today I have been trying it for 2 hours but unable to discover my iphone from MPB. I have tried restarting both the device but its not working.

Similar thing happened a month earlier but it got resolved after restarting the Mac. But now nothing works.

I haven't tried deleting the pList thing as some says it didn't work for them.

This really doesn't go with a reputed name like Apple. A very basic important thing is not working and there is no solution for it.

Oct 25, 2016 6:01 PM in response to Bob Ear

More info: my iPhone 6 bluetooth/airdrop works perfectly with another Mac (MBAir) OS 10.11.4. Does this look like the incompatibility issue is associated with or caused by the "upgrade" from 10.11.4 to 10.11.6 ? (I would like to know how to "downgrade" my MBP's OS to 10.11.4!) Is there an Apple engineer available to fix this problem?

Airdrop / Bluetooth issues after iOS 9.3 & OS X 10.11.4 updates

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