Links not working

Hello jamphan2,

Thanks for using the Apple Support Communities!

From your question, I understand that hyperlinks are not behaving as expected after updating to iOS 9.3. We know how frustrating situations like this can be and we want to make sure your devices are working as expected.

iOS 9.3.1 was recently released. Performing this update should resolve this situation.

If hyperlinks don't open in Safari, Mail, or Messages after updating to iOS 9.3 - Apple Support

Cheers!

Apple addressed this issue in iOS 9.3.1. Please see Apple fixes web link bug in iOS 9

I contacted Apple yesterday and was advised to wait for an update fix. In the meantime I disabled Java script so can use google to access internet. Screen still freezes if I want to follow links through email.

I am also having the issue. Disabling JavaScript and rebooting did not help. The only thing that has made using the Internet useful for me was to download the Chrome browser. I can long press a link to get a pop up of options, one of which is to open the link in a new tab. The same action in safari freezes safari.

At least in chrome I can still do searches and follow links, albeit in a new tab. I can't believe a problem like this got through development. This has crippled my ability to use my iPad.

I have a first generation iPad Air.

My way is to install Opera mini web browser form App Store.

I with I used Safari but what can I do ....

Also installed Unibox instead of standard Mail app.

Apple please help us to use your products only!

Had the same issue and spoke to Apple support (level two supervisor) who confirmed that the issue is known and that they are working on it, I've provided my logs and crash files.

A temporary solution that seems to work for most (not all) users is to deactivate JavaScript

Settings > Safari > Advanced

It worked for me. Links are working again but it comes at the inconvenience that some sites will not render of function in an optimal manner.

Cross fingers that Apple releases 9.3.1 quickly to solve this properly

There seems to be a bug or glitch with safari. Last I knew there was no fix beyond waiting for Apple to fix things. You can use another browser in the meantime and use that as a work around. I use Atomic but you can look for a browser in the app store that looks good to you and use that.

You might try to hold your finger down on the link until you see the 'copy' popup come up then paste that link into the navigation bar of Safari and see if that allows you to follow links.

Having the same issue with my iPad air 2 since upgrading to iOS 9.3 yesterday.

me too this all started yesterday links in emails and searched web pages cant be opened if I press several times the screen freezes

Yep me too 😢 after I installed newest update 9.3. Then I read on the net that Apple are working on a fix. F()*&*&%%$&*K!!!!!!

Restored earlier today. Had no effect. Don't think you can restore to a previous OS either now 9.3 is no longer a beta version. Probably better to wait for the fix.

Do you have an ad blocker installed?

If so, disable it and restart Safari.

Same problem for me too. So frustrating.

Have the same problem. Unable to link from emails , if I try - the entire page of emails freezes. So annoying.