Level 10

166,747 points

For those having problems with the iOS 9.3 update please read...

So many people are having problems with the update to iOS 9.3 and the questions are flooding the iOS support forums now. I am hoping that by consolidating some of the information available, it will help some of you without starting hundreds of new threads all asking about the same things.

Please do not shoot the messenger if you already know all of this. I am just trying to help by providing some information To the community. Theses problems are well known, Apple has acknowledged them and is reportedly working on a fix that should be out soon.

Here are some tech site articles that explain the problems if any of you are interested in reading them. They are in no particular order other than what my most recent Google search turned up for me.

http://9to5mac.com/2016/03/27/some-users-reporting-iphone-crashes-on-ios-9-3-whe n-tapping-links-in-safari-and-other-apps/

http://www.forbes.com/sites/amitchowdhry/2016/03/24/apple-ios-9-3-is-causing-ser ious-ipad-problems/

http://arstechnica.com/apple/2016/03/apple-pulls-ios-9-3-update-for-older-device s-following-activation-problems/

http://www.independent.co.uk/life-style/gadgets-and-tech/news/ios-93-update-glit ch-causes-new-software-to-make-older-iphones-and-ipads-unusable-a6954791.html

http://www.macrumors.com/2016/03/25/apple-ios93-ipad-2-update-bugs-remain/

This one contains some suggestions that might actually help some of you.

http://osxdaily.com/2016/03/25/troubleshooting-ios-9-3-update-problems/

Apple posted these support articles a couple of days ago and they might help some of you as well

If you can't activate your iPhone, iPad, or iPod touch after installing iOS 9.3 - Apple Support

If you can’t activate your iPad 2 (GSM model) after you update to iOS 9.3 - Apple Support

If nothing suggested works for you right now, you will just have to be patient (remember that "please don't shoot the messenger" thing from above ) and wait until Apple issues the fixed software update.

iPad Air 2 Wi-Fi, iOS 9, 64GB, Space Gray

Posted on Mar 27, 2016 11:47 AM

297 replies

ChitlinsCC

Level 7

20,990 points

Apr 3, 2016 9:30 AM in response to jazcan

Well put & Congratulations!

Demo Author

Level 10

166,747 points

Apr 3, 2016 4:03 PM in response to gemilixious

I Can't answer that. I have never has a problem with the flashlight on my phone. That is a settings issue I would imagine. A forced restart might help that.

To force restart your device, press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.

bobseufert

Level 6

15,904 points

Apr 3, 2016 4:10 PM in response to jazcan

That's music to my ears. Thank you.

Apr 3, 2016 5:26 PM in response to jOHNL56

Yes, another new problem with the latest release. Turning off cellular. Turning off the iPad. Give it a minute or so. Turn iPad back on. Turn cellular back on. Fixed until you have to turn the iPad off again.

ChitlinsCC

Level 7

20,990 points

Apr 3, 2016 5:34 PM in response to Ghost_Rider

I've seen a couple of cellular issues come through... I suggest Contact Apple Support and have not heard a peep back - even when I say "keep in touch"!

Apr 3, 2016 5:42 PM in response to Demo

SSince updating, the behavior of iMessage changed. It used to suggest words as I typed and it was a real time saver. But that is gone now. How do I get that back? I have spellcheck, autocorrect and predictive already on under settings Keyboard

Apr 3, 2016 5:47 PM in response to ChitlinsCC

LLast night after updating, my iPhone showed No Service from AT&T. I couldn't send messages or make calls. I called support using a friends phone. AT&T did some things, and had me reboot, but it didn't help. Then they said it was an Apple issue, and put me in touch with Apple. They wanted me to restore my phone to factory, but it was late and we arranged to do it in the AM. But when I woke up, the phone was working fine. I have no idea what happened overnight to fix it. It's a 6s.

Apr 3, 2016 6:01 PM in response to baileyyankee

IF you mean the words above the keyboard, pull up just a bit at top of keyboard to expand that area and you will have it back. There is probably a white handle in the middle of the top of the line at top of keyboard. Pull up there.

ChitlinsCC

Level 7

20,990 points

Apr 3, 2016 6:01 PM in response to baileyyankee

I am not sure that Apple Support specialists have their finger on the pulse of this kinda stuff

bobseufert

Level 6

15,904 points

Apr 3, 2016 8:08 PM in response to baileyyankee

If the upswipe in Picnicmetoo's answer doesn't work hold your finger on the globe icon until the window opens then turn on Predictive.

Apr 4, 2016 6:27 AM in response to Picnicmetoo

Thank you. This worked!

caroltac

Level 1

5 points

Apr 4, 2016 6:58 PM in response to Demo

The 9.3.1 release fixed the 9.3 safari and Mail url linking issues. I am glad it did, as I tried everythng to fix it.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

For those having problems with the iOS 9.3 update please read...