Trackpad Freezing

Hello, Apple Community. I recently purchased back in February a 13.3 inch MacBook Pro Retina and it's already giving me a problem. It has recently has started freezing the trackpad and the wired mouse that I have connected. It's done this a couple times already. I don't exactly know what to do about it other than restart my computer, but I feel like this shouldn't be happening it's practically a brand new computer. I think it's software related, but I could be wrong. I updated El Capitan to 10.11.4. That's the only thing that I've done. Anyone else having this issue? Is there a fix? Thanks Guys!

MacBook Pro with Retina display, OS X El Capitan (10.11.3)

Posted on Mar 27, 2016 2:18 PM

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46 replies

May 23, 2016 11:54 AM in response to JimmyCMPIT

My point, this is a trouble who I am not the only one is suffering. And I would like to know if Apple is thinking something about it, considering customers all over the world who don't have an apple store nearby.

As you can read, Jared Purdy has changed his Mac 2 times and no solution yet. This is not the Apple commitment the customers are waiting for.


Anyway, yesterday I contacted apple support and after running a couple of test the answer was: take it to an Apple Store for technical support (How much $$$$ for a 1 year ol Macbook, 3 months out of warranty??). When a bought my Mac (Number 10 apple device I have bought) I thought it had the same quality than the old ones, but something is going on with Apple: many keynotes but less durability. It will be hard to sell the Macbook once I decide upgrade it for a new one.

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Trackpad Freezing

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