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rosullivan04 Author

Level 1

17 points

iOS 9.3 Bluetooth Disconnection Issue

I have noticed what *could* be a bug with iOS 9.3. All my devices using bluetooth now seem to randomly disconnect during usage. All my cars, headphones, bluetooth soundbars etc. have encountered random ~10 second interruptions in connectivity during normal usage. The devices will sometimes reconnect, other times I have to turn the accessory off and start it back up. This is happening with a 6S Plus and is verified as happening on at least 6 different accessories of various vintage using bluetooth. Has anyone else noticed this after the upgrade to 9.3? Before 9.3 was applied I had never seen this error before. I've also had this happen with at least one headset on my iPad Pro using 9.3 as well. I've done the standard reboot/forget and repair etc. and nothing seems to resolve this issue.

Any advice or confirmation that this is indeed an issue would be appreciated!

iPhone 6s Plus, iOS 9.3

Posted on Mar 28, 2016 10:11 AM

24 replies

okg404

Level 1

5 points

Apr 15, 2016 6:58 PM in response to rosullivan04

I am also having this issue ever since 9.3 the Bluetooth disconnects after about 20 minutes. Same thing happened to a friend of mine. I hope Apple knows about this to get it fixed.

rosullivan04 Author

Level 1

17 points

Apr 15, 2016 7:02 PM in response to okg404

Just a quick update... I'm still having this problem. I've tried everything I can possibly think of. Also, audio quality is degraded with all my bluetooth headsets including Jabra headset and Beat Solo 2. Calls are broken up and I've had a few just disconnect and goto the phone. I hope they fix this soon.

Apr 16, 2016 3:56 AM in response to rosullivan04

I have the same issue using Iphone 6s Plus IOS 9.3.1 and a Voyager Legend Headset randomly disconnects during calls, and becomes choppy at times. Originally I thought it was the phone, and did a swap out, then thought it was the headset likewise swapped out. I depend and use my headset daily and Apple needs to fix this. I have tried resetting the phone, installing from Itunes, resetting network settings and everything else suggested here and elsewhere.

Stromos

Level 1

21 points

Apr 21, 2016 8:29 AM in response to rosullivan04

I'll chime in too. I'm seeing this issue in my car 2011 Elantra, jaybird bluebuds X, HBS 730 headset, Apple Watch, and airplay to my stereo. Some observations when my headset or bluebuds disconnect if I pop open control center you can watching see the grayed out Bluetooth icon then it comes back on I'm think the stack crashes and auto recovers. Yesterday bike ride with phone on my arm HBS 730 and Apple Watch both headset and watch disconected completely. After reconnect, intermittent audio throughout the ride.

Apr 25, 2016 7:13 AM in response to rosullivan04

I have the same problem Bluetooth cuts out about every 15-30 minutes. I use an iPhone 5S connected to a Siemens Minitek device connected to my hearing aids.

jklawler

Level 1

4 points

Apr 25, 2016 2:12 PM in response to rosullivan04

At last, success! I finally reached out to Apple and after having me back up my phone and then completely reload it (which did not help) they had me try "one last thing." Mind you, I was not losing Bluetooth connection altogether, only the connection between my phone and a specific idevice listed under Settings – Bluetooth – My Devices. They had me go into the little information icon, click on "Forget This Device" and then add it back on as if it was a new device. It has been working ever since. Don't know if this will help any of you – but it's worth a try.

rosullivan04 Author

Level 1

17 points

Apr 26, 2016 4:56 AM in response to jklawler

I've tried that a couple of times and it hasn't worked for me, unfortunately. I still haven't seen any type of official acknowledgement that this is officially a thing yet.

e_riddle

Level 1

14 points

Apr 26, 2016 7:27 AM in response to rosullivan04

I have also tried this several times myself. Still does not work. I wish Apple would really address this issue.

ADWWally

Level 1

17 points

Sep 18, 2016 1:46 PM in response to Kristopher Howard

I have a similar problem with my Jawbone ERA. It's been working fine for years but stopped when I installed the latest IOS 9 version and still doesn't work with IOS 10. The Jawbone pairs fine but there's no sound at all. This is true in all audio apps; i.e. Music, Podcasts, etc. The Jawbone connects and shows up on the phone, the music (or whatever) is playing but there's no sound in the earphone. Very disappointing. (My Jawbone does still work with other, non-IOS devices by the way.)

iOS 9.3 Bluetooth Disconnection Issue