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Whenever I purchase a new movie, it takes several days for it to show up in my video library on my iPad Pro. Shows up immediately on my iPhone. Anyone else have this problem and know how to fix it?
iPad Pro, iOS 9.3
I just got a new ipad and am having same problem. Plus you used to see all videos purchased in the now "TV" list. Now it doesn't show all the purchased movies. I can go to the store and stream them....but this is my son's ipad and he has ID and that is a little confusing to look for movies that I've purchased for him.
I also had this issue and tried all of the offered solutions. The thing that worked for me was to go to the iTunes Store, purchases and select one of the movies that didn’t show up in the videos app. The store will take you to the movie’s page and allow you to download or stream. Select the steaming option. The movies app will open and after a few seconds the movie will start. I skipped ahead a couple of minutes in the movie and went back to the previous screen. Then I selected movies and all of my purchased movies suddenly appeared.
Have you tried closing the videos app and force restart the iPad? No data will be affected.
Press the Home button two times quickly. You'll see small previews of your recently used apps. Swipe left to find the app you want to close. Swipe up on the app's preview to close it.
To force restart your device, press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.
Yes. I've tried that with no luck...just retried it again to be sure and newer movies still aren't showing up.
Are the movies in the cloud and maybe not downloaded to the iPad? Try Settings>Videos>Show iTunes Purchases>On.
They aren't downloaded to the iPad. Only in the cloud. I have all my older movies showing up that are only in the cloud (the older movies even have the cloud symbol in the bottom right corner of the movie artwork in my library), it just takes several days after purchasing to show up. If I do download them, they show up but disappear if I delete them.
I've tried logging out of iCloud, and also turning "show purchases" off then back on. Still nothing. It seemed to be whenever I would charge my iPad at night, the new movie would show up. but that's not the case, I charged last night and a couple movies I purchased over the weekend didn't show up.
This is strange indeed. Have you tried turning off Wifi or turning on Airplane Mode in order to disconnect from the cloud and then enable the WiFi connection again in order to kick start everything?
Just tried and nothing. Thanks for all the suggestions by the way.
If the movies are in the cloud, it can't be a storage issue, but I don't know what else to try that isn't radical. Check Settings>General>About>Available. See how much storage you have left. Also check Settings>GeneralStorage & iCloud Usage>Storage>Manage Storage and see if anything looks off in there.
Nothing looks crazy with storage. Have enough storage in iCloud and have 60 gb available on my iPad.
Do you see the movies in the purchased tab of the iTunes App on the iPad? Where do you purchase the movies, not that it should matter? What happens if you purchase a movie on the iPad itself?
Sorry for all of the questions, but I'm stumped here.
Yes, they show up under purchases and I typically do buy them on my iPad. When I purchase the movie, it'll ask if I want to download now, I usually select download later.
I Might be missing something very simple, but for the life of me, I don't know what that would be at this point. I am going to mention bobseufert and Skydiver119 in hopes that one or both of them show up to lend a hand. They are very knowledgable and might be able to offer some insight.
I'm sorry, but I have an early morning and have to sign off now. I will check back in the morning.
Thanks again for the suggestions.
I Didn't forget about you and apparently the trail that I left for the other people didn't work when I sent out my bat call. Have you had any success yet?
Newly purchased movies not showing up Video app
