Whenever I purchase a new movie, it takes several days for it to show up in my video library on my iPad Pro. Shows up immediately on my iPhone. Anyone else have this problem and know how to fix it?
iPad Pro, iOS 9.3
I also had this issue and tried all of the offered solutions. The thing that worked for me was to go to the iTunes Store, purchases and select one of the movies that didn’t show up in the videos app. The store will take you to the movie’s page and allow you to download or stream. Select the steaming option. The movies app will open and after a few seconds the movie will start. I skipped ahead a couple of minutes in the movie and went back to the previous screen. Then I selected movies and all of my purchased movies suddenly appeared.
The movies have since shown up in my library but I don't think it's because of anything specific I've done. I think it's just them showing up a few days after the purchase like they typically do. I'll be getting a new one early next week and will see then if it comes in right away.
Check in again after you download the movie and let me/us know what happens.
I just want to say that I am currently experiencing this issue too and I also have an iPad Pro 9.7"; one thing to note is that I'm running the iOS 10 public beta.
They also don't show up on my iPhone 6 running iOS 10. I just want to add though that I don't think iOS 10 is the issue here
This happens to me but on my Iphone 6 +. Movies purchased on iTunes don't show up in the video for a long time unless you download it.
I have the exact same problem. Here's the fix: Go to settings --> iTunes & App Store --> select your Apple ID and sign out. Then sign in again with your apple ID. You'll now be able to see your newly purchased stuff in the videos app. Hope this helped.
Just chiming in here to say that I get this issue as well. Bought in iPhone, can't see them in videos app on iPhone. Checked iPad, can't see them on iPad. On iPad I signed out and then in from iCloud, issue solved! Signed out and in on iPhone, issue still there. If I search for movie on iTunes I can play and download from there. When I download and then remove the download from the videos app the movie goes away entirely and I have to search for it in the iTunes Store again to watch it.
Correction! I was signing out/in from iCloud, signing in/out from App/iTunes Store did it, as per that other fellows instructions. I'm a schmuck…
Did anyone try Settings/Videos and check the 'Show iTunes purchases' setting. You'll need to turn that On if it's not.
IOS 10.3.3
Newly purchased movies not showing up Video app
