Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

JonP68 Author

Level 1

8 points

Bluetooth unavailable post 10.11.4 upgrade

OK so I installed the 10.11.4 upgrade as it was offered in the updates section of the apps store.

Since then, no Bluetooth, so no keyboard or trackpad, unless I plug them in via lightening cables.

I have tried -

1. Removing the Bluetooth plist file and rebooting with no other peripherals plugged in.

2. Reset the SMC.

3. Both 1 and 2 above

Have had no result so still no bluetooth.

I'm not impressed, for a brand new iMac to fail on an Apple update and, more importantly, it's not impressed SWMBO, (She Who Must be Obeyed), who was anti the switch from Windows to Apple anyway. So I lose - no change there then 😀

Whats the next think to try? Hand it back to Apple?

iMac (Retina 5K, 27-inch, Late 2015), OS X El Capitan (10.11.4)

Posted on Mar 30, 2016 12:25 PM

Best reply

VikingOSX

Community+ 2024

Level 10

112,049 points

Posted on Mar 30, 2016 5:06 PM

Are you just restarting your Mac, or are you shutting it down, and then rebooting only to have continuing bluetooth issues? I have two machines here running El Capitan 10.11.4 and neither missed a beat with Bluetooth connectivity — with Apple, or third-party products.

View in context

66 replies

NDalby

Level 1

15 points

Jun 1, 2016 12:46 AM in response to hankyc914

Have you tried deleting the Bluetooth plist file followed by NVRAM reset? It has worked for a few others on different forums however only a clean re-install fully sorted out my Bluetooth issues.