I have iphone 6 running iOS version 9.3.1
Phone screen is freezing frequently. I can see the screen but touch does not work. If I lock the phone by pressing Power button, after that it works for few minutes. But every now & then it freezes. It happens with all applications even on Home screen. Not sure what causing this.
Appreciate if anyone can help !
iPhone 6, iOS 9.3.1
Update: Having spoken to Apple support they suggested I try a reset to factory settings. At the moment this seems to have done the trick and my iPhone is responsive in all respects now. After doing a factory reset I used my iTunes back up to restore my phone. Hope this helps someone in a similar position.
Update: Having spoken to Apple support they suggested I try a reset to factory settings. At the moment this seems to have done the trick and my iPhone is responsive in all respects now. After doing a factory reset I used my iTunes back up to restore my phone. Hope this helps someone in a similar position.
Try to reset your device. This won't delete your data stored on this device.
Alternatively, you may go to Settings - General - Reset - Reset All Settings
If this does not help, restore your device to factory settings. Note that this will erase the data from your device.
Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.
It is the hardware issue - touch screen ic failed. Apple does not admit it is a design flaw.
It is not related to IOS version.
Absolutely agree that it is not software but a hardware issue. I believe it to be warping mother boards. I am on my 3rd iPhone 6 in 13 months and the new phone that is only 90 days old is doing the same thing. As with the other phones, the only way to resolve the issue is to apply light pressure to the upper right side of the phone and it will work until the next freeze. Apple is well aware of this issue but silent about it.
I've been experiencing this too. I seem to have solved it by pressing firmly together at both bottom corners of the iPhone. A slight click was heard on both sides (I did each corner individually). I shall report as to whether this has permanently resolved the issue.
Porc.
I am experiencing the same situation, I have already taken my IPhone 6 twice to Apple Service where they restored and updated the firmware since it had several error messages (according to Apple diagnosis, had to deal with the firmware). The situation is annoying. They say, it may be related to some bug in my celphone in one app, so a left it without restore de back up, it is still the sameI. I relate this behaviour to the last software to a previous update. However I have seen some relation of the situation with the network seetings. if you use it in Plane Mode, you may not experience the situation or internet connection.
Victor
Correction: Apply light pressure to the upper LEFT side and it temporarily resolves my issue.
iPhone 6 intermittent unresponsive screen
there are a lot discuss in this forum.
You will know something that you don't want to know...
What is the thing we dont want to know? i have the same problem on my iphone 6, have use it for a year with no prom at all and since 9.2 facing freezing problems, tried all solutions, no fix whatsoever.
I have the same problem on my iPhone 6. It started immediately after the ios 9.3.1 update.
I have reset my iPhone 6 using iTunes, aaaaaaaaannnnndd.......it still has the same issue.
Where is apple with a patch to resolve this issue for us iPhone 6 users????
At airport going through TSA security check and I need to show my boarding pass on my iphone 6 ios 9.3.1: iPhone Freezes, I cannot get checked in by TSA security until I perform a hard reset 2 times after which the screen becomes responsive. I am waiting in line with an iPhone. Making me feel really smart I have an iphone (no not really).
My son calls me on on my iphone 6 ios 9.3.1 and my iphone freezes and I cannot pick up the call.
I try calling my son back on my on my iphone 6 ios 9.3.1, and my screen is frozen and I cannot call him back.
Am at an event and I want to take take pictures, I ask my friend for her Android phone. Which does not freeze and I can take pictures with.
Apple, where for art though Apple with a fix for us lowly iPhone 6 users. Why hast thou forsaken us???
You made the mess! When are you going to clean it up???
I my phone has had this issue for months, I have read most forums. I have
Full restore / Reset from iTunes x2
Always turn off to get it back to life
The problem always returns.
Apple are not addressing this issue, they probably can't fix it as all forums point out it's a OS issue so only apple can fix it.
I think this will move people away from iPhones as they are not fixing it.
same as in UK!
can we get back the previous version pls ?! 9.3 !!!!!!! it works!!!!!!!!
no freeze nothing
just rename the previous version,maybe lets have a look
9.3.2 and sorted ,download it install and ---->HAPPPY!!
everyone gonna be happy !!!!
its looks like the cpu is busy all the time!
I have the same exact problem with my 6 Plus. It is very frustrating. I have done every type of reset possible. It still freezes up. I think it is a software issue. It worked fine prior to the 9.3.2 update. APPLE, you need to fix this ASAP.
I am facing the same problem past 4-5 months. Tried restoring my iphone 4-5 times but still the problem persists. Sometimes it is so annoying that I bang my phone on my desk or wall. Why isnt Apple taking this issue seriously and coming up with some solution?
iphone 6 screen freezes frequently
