iphone 6 screen freezes frequently

Same here. Apple forces me to update as there is no ‘no thanks’ button - just a ‘later’ button and you still get the message ‘do you agree with the terms for your new software? - it’s annoying really)

After my unwanted update the phone started to really suck. Could’t even use the phone app anymore.

After calling the service desk three times bad connection) i had to restore from itunes. They said ‘but you’ll get everything back through your backup in itunes’ but that wasn’t true. I list lots of passwords and smart wirkflow things.

It worked however - for a few days. Now again sometimes i can’t use the phone app, apps freeze, can’t use the ‘back’ button on instagram and so on. I wished there was something like apple before i—tunes, i’d be gone right away.

I bought iPhone 5S in 2016. After a month the screen started freezing. Reset didnot help. Took the phone to service centre who after testing for a week, told me they will replace the phone. Was happy for a month but again same screen freezing started. Now phone is out of warranty and I donot know what to do next? It’s frustrating as the screen freezes too often now. Can you suggest a solution to this.

I just traded in my iPhone 6 (no s or Plus) and the phone was freezing all the time. It didn't start until a few months ago so I will not be much help to you. However, if you took it in for the freezing problem and it continued or returned when the Warranty ran out I would still take it to Apple because you registered the problem when it was under Warranty. I think they will deal with it. When I told them it was freezing they knew I was there for a new phone so they didn't comment. I would be interested to know if this is a wider problem. Good Luck!

I hate the giggles most! I have had way fewer incidents since I switched to a hard case and stopped putting my phone in my back pocket so I think there may be something to the theory that the phone has been flexed and contact is severed temporarily. My husband has a six plus in an otter box and has never had a problem.

Interesting! I was told the exact same thing that it was a problem with an app and I have many. Although I knew that they are just trying to point fingers and not take responsibility that the issue is a software or hardware issue and that Apple should be held responsible for these issues, I went ahead and reset my iphone as new. I have been using it as new user and did not download any apps. I am still having the same issue and problem. Ugh! Now, I am on the phone with apple support. I have never been so frustrated. I am truly an Apple FAN, but this is making me consider Android phones. Seriously!

Hi guys

Mine started to freeze after an update, now I am nervous about updates all yogether

I had blackberry for 3 years no problems , I got an up to do today , I think I will give this a shot.

This doesn't work. It continues to freeze every couple of seconds for me. I've done everything including factory reset with no resolution to this issue.

mine does the same thing, freezes randomly power off and on again it laste all day or for only a feww seconds rearly annoying

So I thinks a hardware circuig board probl

I think it’s a much wider problem than is acknowledged. It would be nice if apple would acknowledge the problem, but I wouldn’t wait for that.