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iphone 6 screen freezes frequently

I have iphone 6 running iOS version 9.3.1

Phone screen is freezing frequently. I can see the screen but touch does not work. If I lock the phone by pressing Power button, after that it works for few minutes. But every now & then it freezes. It happens with all applications even on Home screen. Not sure what causing this.


Appreciate if anyone can help !

iPhone 6, iOS 9.3.1

Posted on Apr 13, 2016 3:56 AM

Reply
41 replies

May 8, 2016 9:30 AM in response to Tauhid

At airport going through TSA security check and I need to show my boarding pass on my iphone 6 ios 9.3.1: iPhone Freezes, I cannot get checked in by TSA security until I perform a hard reset 2 times after which the screen becomes responsive. I am waiting in line with an iPhone. Making me feel really smart I have an iphone (no not really).


My son calls me on on my iphone 6 ios 9.3.1 and my iphone freezes and I cannot pick up the call.


I try calling my son back on my on my iphone 6 ios 9.3.1, and my screen is frozen and I cannot call him back.


Am at an event and I want to take take pictures, I ask my friend for her Android phone. Which does not freeze and I can take pictures with.


Apple, where for art though Apple with a fix for us lowly iPhone 6 users. Why hast thou forsaken us???

You made the mess! When are you going to clean it up???

May 10, 2016 3:34 PM in response to Tauhid

I am experiencing the same situation, I have already taken my IPhone 6 twice to Apple Service where they restored and updated the firmware since it had several error messages (according to Apple diagnosis, had to deal with the firmware). The situation is annoying. They say, it may be related to some bug in my celphone in one app, so a left it without restore de back up, it is still the sameI. I relate this behaviour to the last software to a previous update. However I have seen some relation of the situation with the network seetings. if you use it in Plane Mode, you may not experience the situation or internet connection.


Victor

May 24, 2016 6:37 PM in response to supershopping

Absolutely agree that it is not software but a hardware issue. I believe it to be warping mother boards. I am on my 3rd iPhone 6 in 13 months and the new phone that is only 90 days old is doing the same thing. As with the other phones, the only way to resolve the issue is to apply light pressure to the upper right side of the phone and it will work until the next freeze. Apple is well aware of this issue but silent about it.

iphone 6 screen freezes frequently

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