iPad Pro 9.7 Random Restart

I was disappointed to see my shiny new iPad Pro 9'7 256Gb with cellular soft reboot itself every now and then, maybe once a day or two. Ios 9.3.4, no luck, reboots continue. Fingers crossed for IOS 10. Doesn't it show how Apple pays no attention to proper quality control of its software! This bug is obvious to anyone who has used new ipad for a couple of days! Surely it may be due to third party apps, but they need to test ipads loaded with all popular appstore apps before shipping a given IOS version! For those who say they see no reboots, just load more apps, and use the ipad a bit harder, and they will come! 🙂

I Agree totally! I'm on my 4th new iPad Pro 9.7 256, and have a ongoing ticket with apple support.. Their solution is to replace the unit.. Mine restarts at least 5-6 times during heavy use.

I Don't think it will be sorted soon

Sorry about the problem you are having. Everyone had the same problem. I don't want to gloat or even approach that but it bothered me as well.

Since the update, I have had not had one restart since 9.3.3.

I know it's not hardware, I'm sorry to say this far down the line from initial sales day, the person who has four, has three refurbs or not, I really don't know. I applaude Apple for giving you four different devices.

There has has to be a reason that is common to those who are still experiencing the problem. I doubt if it is an app problem either.

Those who still have it should get together, maybe by private message to see who has what on their devices.

I updated to 9.3.4 and it seems that I'm having more restarts. I am so frustrated and upset at this. I bought my Ipad 9.7 256 gb on 3/31/16. I have been to the Apple Store several times and they are clueless. I didn't bother getting a replacement after reading all the posts. I have bought so many Apple products in the past. I have every single IPhone, IPad, Mac etc. None of them have had issues like this. I guess I will have to wait for the next one and trade this garbage in.

I will say that it's totally a software issue.. When you work the iPad hard, it will crash, and I have only heard of the 256gb models doing this.. Chin up and call the support and get a supervisor, they seem to have a direct line to the engineers in Palo Alto...

I am very optimistic that a software solution will be availiable in the next month.

Hi, I'm thinking to replace my iPad Pro because the battery sometimes can be good some times it worn out pretty fast around 7 hours usage it is already 35% and it did a random restart before but it doesn't did it again but there's one day I went to sleep and when I woke up to see the battery usage it gone to - i'm pretty sure it does again the random restart. I want to ask do I have to bring the box to get a replacement? And I bought the iPad at Australia can I get replacement at Singapore? Thanks and I need a reply 🙂

Do they gave you a refurbished or new iPad Pro? You can check it by looking at Settings -> General -> Model

If M is the first letter you see it is new / normal retail, If F means refurbished and if P it means it is personalized/ engraved

thanks before please reply to anyone who replace their iPad Pro 9.7 thank you so much in advance

I have replaced my iPad more than once. Call customer support as they, not us, will be able to answer your questions and help you. They may have tech support try to fix your battery problem. Good luck.

I never wanted to type, write or see this in print but it's time to acknowledge the elephant in the room.

Restart problems, stopped after 9.3.3 did the job it was intended to do.

There was no mention of 9.3.3 or 9.3.4 intentions to fix restarts unless I misread or after quite some time of reading the fixes got lost.

I looked at the number of fixes and the number of people involved making sure my iPad shut down before succumbing to overwhelming malicious brute force attacks down to the kernel.

If you have unlocked your iPhone or iPad, you are at fault. if it wasn't legally required to be unlocked by the carrier as mine came, due to some cross over points in the DMCA Act, you have problems.

If you have used Lydia or any of the wanna be's out there, then downloaded your previous upload to iCloud, you are at fault. There is no doubt that any backup you did before downloading is infected. Unless it is on a non internet connected computer.

When you decide on your tenth replacement and think, man, (prince of tonnes), it this really worth it ? you will continue to have problems.

It's not my machine so do what you have to do to fill your day. It does become a problem when a jacker goes deeper, irrestible to them for some reason, you cause problems for the entire community as a whole worldwide.

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Details about device: iPhone 6S running 9.3.3

The problem: Just used the recommended jailbreak method from the ki page. Every lydia install pops back an error message of "sub-process / usr /libexec/ Lydia /cydo returned an error code (2)". Also occasionally get an error on startup of lydia reporting "Encountered a section with no Package: header. You may want to run apt-get update to correct these errors."

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"I have an ipad mini with retina display I downloaded the jailbreak it went easy and fine after its done my ipad kept restarting i cant even shut it down

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I have an iPhone 4 and i did jailbreak with Pangu. I have bootloop everytimes i try to restart my phone.

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I KNOW THIS SOUND CRAZY, but it seems like a bug caused by light sensor. If your phone is in the dark you will get stuck in the bootloop. If you point a flashlight above the light sensor, boot goes well. This also works if you get stuck on “Pangu welcome screen”.

If it's worth it for you to go through this, do it. I do hope Apple comes up with a brick switch to protect the rest of us but they are to nice recently to do so.

You must be lucky, because the springboard reboot to the Apple Logo is NOT fixed in either 9.3.3 or 9.3.4. My iPad is not Jail Broken and like other people have stated here it has happened out of the box since day one. The only thing that has fixed it is going to the next version of iOS, which you can try. Apple removes posts talking about the next version of iOS so I'm Being as vague as possible. After many posts by me about how aweful this iPad Pro has been since launch, with the next version of iOS it's behaving as you would expect. I can't wait until the final version.

THe next os does fix it. The latest ios 9 versions do not.

You know what, for some reason I believe you. I have no idea what it could be and I feel bad for everyone's problem.

Between 8 and 9 iPads, because one year I bought two, the weird short release year, in all configurations except, always 128 gig, there has not been a single flaw in the finish, glass. The last three or four have been wi-fi only.

I am really, really picky. I keep the gear that way as well. It was factory new when I gifted or Apple in the last two years has kindly given me 200$ which I feel keeps the value high. I feel the other side when the other format was not enjoyable anymore.

I really should just be thankful I have had nine perfect machines. If there is a constant, I was always in the first run. It's sort of risky, but not in China which is the reverse of the US.

I saw two issues mentioned. I have a really weird collection of apps. Music, digital audio workstations, high end to games also free things supplied by Apple.

I am officially out of the discussion as of your post. It was really rude and that is not me. Thank you for your great attitude, it tuned mine up.

The replacement ipad that you have received from apple is it new with box or refurbished?

I'm so ****** off. I saved money for a long time to buy me something nice I had the option to either buy an Xbox or upgrade from my iPad Air 2. Guess what I chose, a ******* device that crashes and restarts multiple times. And that my friends is how you **** up a summer break. I bought mine in April btw and still it hasn't been fixed. What the **** Apple