appleTV keeps asking for appleID, password and authentication code circularly

1. if you put 2 step verification on your ios device then you have 2 weeks to phone Apple or chat and get them to deactivate it.
2. the other way is supposed to be to wait for the 6 digit code to come on your ios device and put that in as the password
3. i refer to this thread;

https://discussions.apple.com/thread/7533430

that didnt work for me, i had to ask apple to deactivate 2 step verification, because in id.apple.com, (apple id settings), there is no 'deactivate' button for the 2 step verification, and this messes up apple tv 3 and 2.

If you do try the 6 digit code As password i would recommend using the ios apple tv remote app so you can type the password in fast, as it times out very fast and that is why it was not working for me, as i had a long password.

That’s interesting; the append the code to the password method was necessary because it never asked for a code before, it just kept repeating the enter password phase.

I can’t really say what might be going on for you at this point and your best bet might be to visit your local Apple Store and see if they can get it sorted for you.

You may also want to post your question as a separate thread, as this thread is really for those experiencing the circular password prompt issue and a new thread might be read by someone who has experienced your particular issue.

If you are willing to try again, this procedure from a different post is a bit more detailed and has a slightly different procedure you can try:

1. From an iPhone or iPad, go into "Settings" => click on the top bar with your name and "Apple ID, iCloud, iTunes & App Store".
2. While still on iPhone or iPad, tap on "Password & Security", then tap on "Get Verification Code", LEAVE the supplied verification code visible.
3. Go to the iTunes login on your AppleTV settings and start logging in.
4. When it asks for your password, enter your password and add the verification code to the end of your password (no spaces: If your code is 123456 and your password is “ABC” you would enter “ABC123456”) BUT DO NOT HIT SUBMIT YET !!!
5. Go back to your iPhone/iPad and tap on "OK" on the verification code to make it go away.
6. Now go back to your AppleTV and submit the password.

This totally worked! I have a 1st generation Apple TV and after many attempts to connect with no success, this absolutely worked. Have to type your password and then the security code in the password field for the two-factor security log in to work. Thanks!

I can say that for me personally, none of the suggestions, tips or guides in this thread, or really anywhere else, worked for me.

This is on an up-to-date 2nd Gen Apple TV.

I did not notice this in this thread so if it is there, my apologies.

What did finally work for me was getting the code from my phone when I got the pop-up on my iPhone Xr where it says a device is trying to connect. I had to open the pop-up and click "Allow" which then popped up a security code that I entered after my Apple ID passcode while trying to sign in on my Apple TV.

I also had spent way too much time trying to get this to work with all the tips and guides but this one worked for me instantly. I feel badly if it does not help anyone else suffering through this ridiculous, frustrating and time consuming sign in.

Turn off and back on again.

Issue started after updated iPhone. I tried the whole putting in the verification code appended to the password in the sign-in, which has worked for me previously, but it still didn't stop the constant asking for appleID, password loop.

In the end, I used what another support article suggested and I unplugged my appleTV box, waited, and plugged it back in to reboot.

That worked.

It is very possible to do and works like any generation once its done all you have to do is

Have a device you use that is already signed into your Apple ID

On the apple tv Go to the sign in page on and enter your Apple ID

Now on your device,

go into settings,

click on your name,

click on password & security,

go down to “get a verification code” click on it to get one, you will need this code so keep it on your phone or jot it down especially if you use your phone as a remote

Go back to apple tv click submit to go to the password page then enter your password with the verification code as one word do not use any spaces

(example marypoppins906564) then submit,

this should get your apple tv all set up and signed in without 2FA 😊

This fix did work for me. I typed in my password with my silver remote, used my iPhone to go to iCloud account and requested new code. Added this code to end of my password and I logged in OK. Finally....

I did this and it worked. I was having the same problem where I would enter the password to get the code, put The code in, and it would take me back to where I had to re-enter my Apple ID. I did a full restart on my Apple TV. Logged out of my account on the Apple TV. I restarted the device again and I was able to add my Apple ID, the password, then Enter the code and the Apple TV registered and is working.

This is crazy and I couldn't believe it but it really works! I've put the password AND code together in the same 'password' line and it worked! Thx roxymarieee!

Typing the two factor code direct into the password box immediately after the password worked on my 2nd Gen Apple TV - thanks for the advice

You have to type in your authentication code immediately after the password, like: password?!393393 in the same line and field.

In my case there was no indication of how/where to enter the authentication code. After entering my password I would get the error "iTunes is unavailable". After reading this post, I entered the code immediately after my password and it worked. How intuitive.

While I appreciate the security of two-factor authentication, the implementation of this change was horrible. Apple seems to be losing its way in terms of ease-of-use and seamless integration. Hopefully Tim Cook will do what Steve Jobs did to the development manager of MobileMe.

I had the same problem with my 2nd gen apple tv

I simply login and the authcode gets sent to my iphone.

Then i select login as adifferent user

I login and add the auth code at the end of the password and it worked fine...

Go online log into apple site account. Security. Turn off two step verification. As i did and worked fine after apple tv reset. Problem with this is you can’t use apple cash w/o it. I don’t use it so doesn't matter. Answering two questions is better than the useless attempts to add paswood to apple tv. Won’t use it till its software is more user friendly and clear about what needs to be done.

It’s buried in this thread but if you read my post here is the solution:

Solved it on 2nd gen. my password is 14 characters long and by the time I was getting to enter The code I think it had timed out. I entered my password, got the message to enter with the six digit code and the pop up on my phone - ignored the pop up, entered my password in full then went to my phone to generate the code and entered immediately.

i Think the 6 digit code expires after 30'sexonds.

hope that helps!