appleTV keeps asking for appleID, password and authentication code circularly

I had the same thing happening and finally after trying to put in the code where it was supposed to go, a dozen times, only to have it again return to the user name I kept the last code and added it immediately, with no spaces, after the password. It worked. Good luck !

Hi,

I almost pulled my hair out doing this. Finally I put the last code it gave me in right after I put in my password, no spaces. Example, password if cupcake and code is 777777 I put cupcake777777

I tried it a ton but this finally worked. Good luck !

I have the same problem. A really simple security task, which Apple has somehow made into an absolute nightmare. Apple really is going down hill with their lack of testing and actually thinking about the end user. Once renown for their UX experience they are heading into Microsoft level of user interaction.

I couldn't agree me! I wonder if anyone there reads these threads and tries to do anything about it? I started buying Apple products because they just worked. ALWAYS. No more. Time to look at the Competitors! Maybe they're better?

I'm having a similar problem. I have a brand-new AppleTV, not an older version, and a MacBook Pro running OS 10.11.6. While using the AppleTV, sometimes for no apparent reason iTunes launches on my MacBook and wants me to enter my Apple ID. Two-Factor Authentication IS TURNED OFF in System Preferences. So most of the comments here seem irrelevant. This is terribly frustrating. What should I do???

Agree. I tried this way too many times with failures. Typing my username and password +code by picking letters with that remote is insane. In total for me, username/password+code is around 45 characters that I need to type, one at a time, with the remote - let's not forget the possibility of a typographical error. I would not mind it so much if it worked the first time, but I've tried it multiple times, wasting lots of time and gaining lots of frustration. It seems as though Apple has abandoned this version of Apple TV. Things like this make users start looking at alternative products. Last night was yet another time where I found myself too frustrated and turned to my cable company or watched off my Amazon product rather than attempt another round of typing my 45 characters multiple times.

I struggled with this for an hour and saw several online suggestions. In the end I was able to solve the problem by going into the SETTINGS on the Apple TV and entering the credentials into iCloud

My pervious attempts all started when I tried to look at purchased movies. That's when I got prompted for the credentials and entering them ended me in an endless look.

When I went to the settings of the AppleTV and deleted my iCloud account then re-added it, I got prompted for the credentials once and then the movies worked as expected.

So, if you are having troubles with credentials on an Apple TV and stuck in a look asking for verification codes try removing your iCloud account and re-adding it. That's the only thing that worked for me.

I have the same problem, but I tried to use "Family", which can see other family member's iTunes Store's list and can watch the movie and listen the music again. May be create a new family member account which not using 2 factor authentication is a way to solve the problem.

Wow! This is flat out tragic! People have been having this problem for at least 6 months and Apple has done nothing to correct this. Sad. Steve Jobs is rolling in his urn! The solution to this to shut off two-factor authentication. I shut it down and life is way better.

I'm having the same problem. Infinite loop. 2 factor has worked well otherwise. This has been a very un-Apple-ey experience. We were able to airplay the movie we were trying to watch to the Apple TV from our iMac. That was the work-around.

I had this problem too, and for me, this is what worked (ATV 3rd gen):

1. In Apple TV's Settings, sign out from iTunes Store (Settings -> iTunes Store -> Apple IDs -> Sign out).

2. Sign back in (In the same menu: Add New Apple ID).

The system kept bugging me to login in in other places in the app too, for example when trying to rent a movie. But it seemed to me that in those scenarios the whole login process didn't go through fully, and I got thrown back to the first screen of the login process, the one where I had to type in my e-mail address. But when I did the whole thing from that section in Settings, I got logged in.

Hi flyingolfguy. If you need help, you'll need to describe your problem a little. If your problem is logging in to your Apple ID on Apple TV 2 or 3 using 2-factor authentication, the solution is repeated several times in this thread. Just work up from your post. For Apple TV 1, you have to turn off 2fa.

Yes. But my multiple attempts to log in using that process were unsuccessful. There is ONLY one comment about timing, that the 2fa code is only good for a limited time and -apparently- it was taking too long to enter my password and the 6 digit code. Once I paired my apple keyboard and was able to enter the password and authorization code quickly from a keyboard, I was able to log in. I also logged in to iTunes Store AND iCloud separately from settings. It all seems to be working now.

We had the exact same issue with my Apple TV not allowing me to login with two-factor authentication. It didn't matter if I used the Apple TV remote to enter the password (excruciating) or the Remote App on my phone.

I had to login to my Apple Account page to turn off two-factor authentication but then the Apple TV login worked fine as usual.

I contacted Apple Care with the same problem. They had me take the following steps:

1) Get to the prompt on AppleTV where it asks you for AppleID and password

2) Enter your AppleID

3) Enter your password, but do not hit submit

4) From an iOS device, go to Settings

5) In Settings, click on the "name" at the top of the screen (your AppleID account name)

6) Click on "Password & Security"

7) Click "Get Verification Code"

8) A 6-digit code will appear on the iOS device

9) On your AppleTV, enter the 6-digit code immediately after your password. Do not use any spaces or characters

10) When you have your password and the 6-digit code entered, press "Submit" button

This should fix the problem. Apple is aware of the bug and is working to fix it.