appleTV keeps asking for appleID, password and authentication code circularly

I had the same issue with my old Apple TV when I transferred to bedroom to upgrade to new one in TV room.

This process still works. Thanks for sharing.

Note:

1. Need to first initiate the 2 factor authentication by trying to sign in first and it will fail
2. Wait for the message to pop up on your phone that ask you if you want to allow Apple TV access
3. Before clicking allow, make sure you’ve logged back into your Apple TV and entered your password but do not click submit on your Apple TV just yet
4. On your phone click allow to obtain the 6 code verification
5. Add this 6 digit verification code to the end of the password you entered already on your Apple TV.
6. When you click submit on your Apple TV you should be able to successful login.

If you follow the instructions precisely it will work unless you are entering information incorrectly.

This procedure works best for most:

1. From an iPhone or iPad, go into "Settings" => click on the top bar with your name and "Apple ID, iCloud, iTunes & App Store".
2. While still on iPhone or iPad, tap on "Password & Security", then tap on "Get Verification Code", LEAVE the supplied verification code visible.
3. Go to the iTunes login on your AppleTV settings and start logging in.
4. When it asks for your password, enter your password and add the verification code to the end of your password (no spaces: If your code is 123456 and your password is “ABC” you would enter “ABC123456”) BUT DO NOT HIT SUBMIT YET !!!
5. Go back to your iPhone/iPad and tap on "OK" on the verification code to make it go away.
6. Now go back to your AppleTV and submit the password.

This procedure from William Kurcharski, and others, sounds insane, but actually worked!

1. From an iPhone or iPad, go into "Settings" => click on the top bar with your name and "Apple ID, iCloud, iTunes & App Store".
2. While still on iPhone or iPad, tap on "Password & Security", then tap on "Get Verification Code", LEAVE the supplied verification code visible.
3. Go to the iTunes login on your AppleTV settings and start logging in.
4. When it asks for your password, enter your password and add the verification code to the end of your password (no spaces: If your code is 123456 and your password is “ABC” you would enter “ABC123456”) BUT DO NOT HIT SUBMIT YET !!!
5. Go back to your iPhone/iPad and tap on "OK" on the verification code to make it go away.
6. Now go back to your AppleTV and submit the password.

This did help. I struggled with the 6 digit code not knowing whether to add a space but nothing worked until I read this tip. The 6 digit must expire quickly. So….I added my password (the normal apple ID password) then selected the "allow" option on my trusted device, got the 6 digit code and quickly added right after my password with no spaces and all is good.

If you're using two factor authentication with any device that requires Apple ID (like your phone) then all devices that use Apple ID must also comply.

Follow the steps above and enter user ID and password, but do not enter. Then use your phone to generate a new 6 digit authentication code. Type the 6 digits on to the end of your password (NO SPACES) and then enter. It should work.

I had the same thing happening and finally after trying to put in the code where it was supposed to go, a dozen times, only to have it again return to the user name I kept the last code and added it immediately, with no spaces, after the password. It worked. Good luck !

Hi,

I almost pulled my hair out doing this. Finally I put the last code it gave me in right after I put in my password, no spaces. Example, password if cupcake and code is 777777 I put cupcake777777

I tried it a ton but this finally worked. Good luck !

I have the same problem. A really simple security task, which Apple has somehow made into an absolute nightmare. Apple really is going down hill with their lack of testing and actually thinking about the end user. Once renown for their UX experience they are heading into Microsoft level of user interaction.

I couldn't agree me! I wonder if anyone there reads these threads and tries to do anything about it? I started buying Apple products because they just worked. ALWAYS. No more. Time to look at the Competitors! Maybe they're better?

I'm having a similar problem. I have a brand-new AppleTV, not an older version, and a MacBook Pro running OS 10.11.6. While using the AppleTV, sometimes for no apparent reason iTunes launches on my MacBook and wants me to enter my Apple ID. Two-Factor Authentication IS TURNED OFF in System Preferences. So most of the comments here seem irrelevant. This is terribly frustrating. What should I do???

Agree. I tried this way too many times with failures. Typing my username and password +code by picking letters with that remote is insane. In total for me, username/password+code is around 45 characters that I need to type, one at a time, with the remote - let's not forget the possibility of a typographical error. I would not mind it so much if it worked the first time, but I've tried it multiple times, wasting lots of time and gaining lots of frustration. It seems as though Apple has abandoned this version of Apple TV. Things like this make users start looking at alternative products. Last night was yet another time where I found myself too frustrated and turned to my cable company or watched off my Amazon product rather than attempt another round of typing my 45 characters multiple times.

I struggled with this for an hour and saw several online suggestions. In the end I was able to solve the problem by going into the SETTINGS on the Apple TV and entering the credentials into iCloud

My pervious attempts all started when I tried to look at purchased movies. That's when I got prompted for the credentials and entering them ended me in an endless look.

When I went to the settings of the AppleTV and deleted my iCloud account then re-added it, I got prompted for the credentials once and then the movies worked as expected.

So, if you are having troubles with credentials on an Apple TV and stuck in a look asking for verification codes try removing your iCloud account and re-adding it. That's the only thing that worked for me.

I have the same problem, but I tried to use "Family", which can see other family member's iTunes Store's list and can watch the movie and listen the music again. May be create a new family member account which not using 2 factor authentication is a way to solve the problem.

Wow! This is flat out tragic! People have been having this problem for at least 6 months and Apple has done nothing to correct this. Sad. Steve Jobs is rolling in his urn! The solution to this to shut off two-factor authentication. I shut it down and life is way better.

I'm having the same problem. Infinite loop. 2 factor has worked well otherwise. This has been a very un-Apple-ey experience. We were able to airplay the movie we were trying to watch to the Apple TV from our iMac. That was the work-around.