appleTV keeps asking for appleID, password and authentication code circularly

after updating my iPhone I was asked to use the double authentication code, I had no idea of what kind of nightmare this is. I spent hours going from a device to another checking passwords and authentication codes. The last one is the Apple TV, after this stupid innovation my appleTV keeps asking for my AppleID, password and authentication code, and than goes back to the request for the appleID. Basically my AppleTV is useless. how can I eliminate the stupid authentication code, that makes all my devices basically inaccessible?

iPhone 6, iOS 9.3.1

Posted on Apr 15, 2016 12:45 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 20, 2017 1:41 PM

Apparently the new Apple TVs will work as expected. The older ones are not designed for two-factor; but Apple should fix this via a software update (will they?).... but the work-around works.


Do not turn two-factor off because of this, just go to your iphone and get a fresh code after you type-in the password on the Apple TV and before you append two-factor code. Do this by....


(On iphone or ipad)

  • going to settings, iCloud
  • click on your iCloud ID at top of screen
  • click on "Password & Security"
  • click on "Get Verification code"

... then just type that code in the password field after your ATV password.


It works, I've done it on three older Apple TVs.

437 replies

Sep 21, 2018 5:16 PM in response to nicomorix

Hi Everyone,

I've just had the same problem and my password is long and it would time out before entry. So this is how I got around it. Login with apple id and password. Apple TV will send a text stating someone or a device is trying to log into your account allow or disallow. Don't hit the allow button until you have entered your password, once done add the verification code to the end of your password. The 30-second timer starts when the allow button is pressed. Hope this helps.

Nov 28, 2018 9:53 PM in response to Bwidmer

Don’t give up.


Long character combinations are not a problem w 30 second delay.


-Type in an email or word pad or elsewhere your password.

-Copy the password.

-Request a new number.

-Immediately paste your password and then enter your given verification code. Consecutively - do not leave a space before your verification code, Should be adequate time.

-Enter.

-done. Should have triggered it correctly and you should be in.


I think what I did a week ago was to first type in my password without pasting, it is long (9 characters), but I can type it in easily, then requested code etc. It worked for me.

It should work for you if you paste yours that is very long. Good luck.

Redwood.

Apr 26, 2019 9:21 PM in response to Dogcow-Moof

This procedure from William Kurcharski, and others, sounds insane, but actually worked!


  1. From an iPhone or iPad, go into "Settings" => click on the top bar with your name and "Apple ID, iCloud, iTunes & App Store".
  2. While still on iPhone or iPad, tap on "Password & Security", then tap on "Get Verification Code", LEAVE the supplied verification code visible.
  3. Go to the iTunes login on your AppleTV settings and start logging in.
  4. When it asks for your password, enter your password and add the verification code to the end of your password (no spaces: If your code is 123456 and your password is “ABC” you would enter “ABC123456”) BUT DO NOT HIT SUBMIT YET !!!
  5. Go back to your iPhone/iPad and tap on "OK" on the verification code to make it go away.
  6. Now go back to your AppleTV and submit the password.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

appleTV keeps asking for appleID, password and authentication code circularly

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.