appleTV keeps asking for appleID, password and authentication code circularly

I ran into the same problem last weekend..... grrrrrr

I first followed this:

"If you use two-factor authentication with devices running older OS versions, you might be asked to add your six-digit verification code to the end of your password when signing in. Get your verification code from a trusted device running iOS 9 or OS X El Capitan, or have it sent to your trusted phone number. Then type your password followed by the six-digit verification code directly into the password field."

I did it and IT DIDN'T WORK and it kept going back to entering my email then my password. I tried 3 times. It ****** me off (my pasword is 18 digits long and complicated).

I had to go on my IMac, turn off the two-factor authentication on my appleID, add secrets answers, and then, go back to the Apple tv and try again. It finally worked.

I'm not adding two-factor authentication until Apple finds a solution.

Frankly, Apple should have told us that two-factor authentication doesn't work on Apple tv 1.

Hi Eagle_Mtl. You are correct. 2-factor authentication does not work on Apple TV 1 (silver module). Since your device is no longer being maintained, it's unlikely that Apple will find and deploy a solution, unfortunately.

You enter the numbers right after your password, same box, but if it is the code you got at the start it may have timed out. Get you password in, do not hit enter, then request a new code. You should have time to enter the new code.

I'm not sure what your problem is, if it involves AirPlay. This thread is about problems logging in to iTunes or iCloud on older Apple TVs. Please give some more details on your specific issue.

What version Apple TV do you have?

What are your trying to do?

What steps are you taking?

What happens when you try?

Exact text of any messages?

Make sure your router is not blocking any apple.com URLs.

Try restarting (power off) both Apple TV and router.

And you will need the method I linked to handle the authorization code.

Have you been able to get logged in to this Apple TV, on this network, in the past, or is this all new?

And, once again, please enumerate exactly the steps you are taking, so I can visualize what might be happening.

It is a pretty crazy solution. i actually guessed at just adding the code to the end of the password guessing that they have not updated the firmware in this older product to have a separate screen like EVERY OTHER device where you enter the Verification Code. the thing i didn't expect is that you can't use the one they pop up on your device and you must request a code. the Get a verification code link works like a charm.

clearly for a company that is world renowned for usability this is a fail

Yes I have tried this all ready and when I got the verification and entered it it started over the whole thing and it told me I had to enter my Apple ID and password all over again but it kept doing this over and over again. I just don’t know what to do about this

Did you actually follow the instructions I posted?

Did you stop after typing your password, without sending it?

Did you then use Settings on your trusted device to get a code?

Did you then add the code to the end of the password, no space or punctuation?

Did you complete the last step within about 30 seconds of receiving the code?

Yea - we've got multiple apple products in more than one home, plus kids abroad also logging into our account - so this 'solution' did not work - at all - and the whole design / concept is terrible. I just spent an hour yesterday turning off the two-step authentication - going through all the various security questions etc, then re-logging the normal way back into everything. I highly suggest this. I was pleasantly surprised to lean that turning off the two-step authentication allowed me to keep my old password, which was just a minor form of convenience normally not afforded by Apple's security designers.

Code Timeout problem looks to be the issue I was having. I teed up the password on my AppleTV, then requested a 2 factor code on my iPhone, appended it to my password, worked first time. I tried a hundred times before that, it was definitely timing out.

I am sick to almost death after trying for months, periodically, to log into my Apple TV to watch movies I purchased. I recently had shoulder surgery and was in so much pain, I gave up trying to login. Was on the phone with Apple support for hours repeatedly entering ID, password, authentication code, restarting etc. Gave up. Tried again last night — no dice after repeating the whole login process, kept getting a message so entered it incorrectly. Right. Guess this is how we are forced to buy a new version Apple TV. Really not happy. 😡. Will never buy an online movie again. Get movies free from the library now!!! Switching to a different device.

Go to the AppleID page. https://appleid.apple.com/

Go the the second group of options for security.

Click edit, and turn off 2 factor authentication.

Youll set up 3 security questions in case you forget your password.

Done.

its less secure but it gives you the option you’re after.

1. Go to setting and SIGN OUT.

2. Resign in with your Apple ID and Password.

3. You will be asked to fill new verification code that you will get the code from your phone or computer.

4. No one tell me that I must sign out before being asked to fill verification code.

Thanks mate, this solved it for me. Amazing that Apple was not a source of the solution, and apparently don't care enough to solve this issue. have they forgotten who they once were, what they stood for?

Like most companies, Apple’s 2 step authentication doesn’t work well. I cancelled my HBO subscription through iTunes because I couldn’t log into the app on either of my 2nd gen Apple TV’s. I was stuck in the verification code loop with no way out. Ironically, I had to supply a verification code to write this review from my phone after logging in. Entering in the code after your PW is a terrible user experience. Apple used to be better than this.