Level 2

375 points

appleTV keeps asking for appleID, password and authentication code circularly

after updating my iPhone I was asked to use the double authentication code, I had no idea of what kind of nightmare this is. I spent hours going from a device to another checking passwords and authentication codes. The last one is the Apple TV, after this stupid innovation my appleTV keeps asking for my AppleID, password and authentication code, and than goes back to the request for the appleID. Basically my AppleTV is useless. how can I eliminate the stupid authentication code, that makes all my devices basically inaccessible?

iPhone 6, iOS 9.3.1

Posted on Apr 15, 2016 12:45 PM

Top-ranking reply

CorsairVelo

Level 1

35 points

Posted on Mar 20, 2017 1:41 PM

Apparently the new Apple TVs will work as expected. The older ones are not designed for two-factor; but Apple should fix this via a software update (will they?).... but the work-around works.

Do not turn two-factor off because of this, just go to your iphone and get a fresh code after you type-in the password on the Apple TV and before you append two-factor code. Do this by....

(On iphone or ipad)

going to settings, iCloud
click on your iCloud ID at top of screen
click on "Password & Security"
click on "Get Verification code"

... then just type that code in the password field after your ATV password.

It works, I've done it on three older Apple TVs.

View in context

437 replies

myra178

Level 1

4 points

Jan 27, 2019 8:40 AM in response to Mark.Birchall88

Thank you thank you thank you!

Feb 1, 2019 3:50 PM in response to Dogcow-Moof

Its model number is A1469

Feb 1, 2019 3:54 PM in response to Barrowpete

It looks like 3rd generation

ashlie98

Level 1

4 points

Feb 2, 2019 10:43 AM in response to CorsairVelo

Totally worked!

Mar 5, 2019 6:34 PM in response to roxymarieee

Muchas gracias, este articulo me trabajo justo como los explicaste.

v135

Level 1

4 points

May 19, 2019 8:50 PM in response to neoonline

THANKS!! This worked for us!!

jphilli9

Level 1

4 points

May 28, 2019 8:44 PM in response to nicomorix

CorsaieVelo! You are a GENIUS!!!! Worked like a charm!

W4erDu7p

Level 1

4 points

Jul 13, 2019 12:02 AM in response to nicomorix

Apple TV keeps rejecting my apple password for purchased music

ranui74

Level 1

4 points

Jul 13, 2019 12:06 AM in response to Diana.McCall

Diana.mcall. Thanks you so much. Worked a treat. 😊

W4erDu7p

Level 1

4 points

Jul 17, 2019 12:19 AM in response to ranui74

I cannot open “Purchased Music”. All other music is available. After putting in Password I get “NO CONTENT”. Where do I go from here.

W4erDu7p

Level 1

4 points

Aug 3, 2019 8:49 PM in response to gophermarty

The ID doesn’t allow me to open “Purchased” music, yet all other music is available

Dogcow-Moof

Level 8

36,821 points

Sep 3, 2019 4:22 AM in response to RockDesign88

It's not an "anti-consumer" decision.

That generation AppleTV hasn't received a software update of any kind in a while, and it may not be feasible to add 2FA support in any other way.

Dancene

Level 1

8 points

Sep 10, 2019 10:41 PM in response to CorsairVelo

This worked perfectly! Thank you so much!!!

Oct 19, 2019 6:51 PM in response to nicomorix

want to add apple tv to my list of apple items. also having trouble getting I-tunes acc't set up.

Dogcow-Moof

Level 8

36,821 points

Nov 9, 2019 3:47 PM in response to pplsick

There are multiple posts above that tell you precisely what you need to do to get your AppleTV to work.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

appleTV keeps asking for appleID, password and authentication code circularly