appleTV keeps asking for appleID, password and authentication code circularly

after updating my iPhone I was asked to use the double authentication code, I had no idea of what kind of nightmare this is. I spent hours going from a device to another checking passwords and authentication codes. The last one is the Apple TV, after this stupid innovation my appleTV keeps asking for my AppleID, password and authentication code, and than goes back to the request for the appleID. Basically my AppleTV is useless. how can I eliminate the stupid authentication code, that makes all my devices basically inaccessible?

iPhone 6, iOS 9.3.1

Posted on Apr 15, 2016 12:45 PM

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Question marked as Top-ranking reply

Posted on Mar 20, 2017 1:41 PM

Apparently the new Apple TVs will work as expected. The older ones are not designed for two-factor; but Apple should fix this via a software update (will they?).... but the work-around works.


Do not turn two-factor off because of this, just go to your iphone and get a fresh code after you type-in the password on the Apple TV and before you append two-factor code. Do this by....


(On iphone or ipad)

  • going to settings, iCloud
  • click on your iCloud ID at top of screen
  • click on "Password & Security"
  • click on "Get Verification code"

... then just type that code in the password field after your ATV password.


It works, I've done it on three older Apple TVs.

437 replies

Jan 20, 2018 11:43 AM in response to Diana.McCall

Hi thanks for the response. However it didn’t work. I followed steps 1 and 2, but you say STOP. Well, at this point I automatically get sent a verification notice which locks my settings screen. I have to press either OK to allow, or no not to allow. If I press no, I requested a verification code per your instructions, but that didn’t work. If I press yes, I get a code sent to me anyway. Both options do not allow me to STOP. I have to proceed one way or the other. Make sense?

Apr 29, 2018 3:18 PM in response to nicomorix

Ive tried all of these things and i cant get it to work im so frustrated im ready to abandon apple all together over this. I never would have gone with the two factor but in order to use this stupid home pod i had no choice in the matter and now my entire life is chaos because of this ridiculousness. 30 seconds isnt enough time to thumb around on an apple remote And using my phone as a remote just sticks me in this endless loop of password/ allow/ failed password/ repeat.

Jun 25, 2018 2:52 PM in response to CorsairVelo

I did as you said and worked fine the first time. Purchased a movie, watched it, and when wanted to buy a new one, it won’t work any more 🙄

How do I go about turning off two factor authentification code? Can I turn it off just for the sake of buying a movie and then turning it back on?

Why does it have to be sooo complicated! And frustrating...

Feb 1, 2019 3:19 PM in response to CorsairVelo

This does not work. I have tried it multiple times.

I have tried appending the code to the password with space and without space

I have tried getting to the next screen and inputting the code when Apple TV asks for it

It does not work

NOTHING WORKS APPLE THIS IS APPALLING AND I CAN EVEN CHAT WITH AN APPLE SUPPORT PERSON TO HAVE THEM SOLVE IT. FOR GOODNESS SAKE JUST TURN OFF THE REQUIREMENT FOR TWO FACTOR AUTHENTIFICATION ON APPLE TV.

you cant even turn two factor authentification off any more.

If anyone else has a solution other than smashing the Apple TV device with a hammer I would love to hear it .

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appleTV keeps asking for appleID, password and authentication code circularly

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