Battery Percentage incorrect

Question

Level 1

8 points

Battery Percentage incorrect

Aftee numerous updates, resets, reloads and EVEN a DFU mode restore, I still cannot get an accurate battery percentage on my iPhone 6 on iOS 9.3.1.

Apole has checked my hardware and tests show no issues with my phone, so it is purely the software.

PLEASE, is there ANYTHING I can do to get the battery percentage right again? I hate having my phone die when it shows 42%, 32% and even sometimes 50%. I need a reliable phone, and this one just isn't good enough. I pay monthly insurance but don't know if I can get it sorted through it, as it is technically not damaged.

Any advice or ideas?

iPhone 6, iOS 9.3.1

Posted on Apr 29, 2016 5:37 AM

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Answer 1

Apr 29, 2016 8:40 AM in response to sarahjm610

Apparently this is a known isue for the 6S and 6S Plus. Is your iphone a normal iPhone 6?:

Restarting the phone and then heading to the Settings app. From there, users can pick “General”, then “Date & Time” and check that “Set Automatically” is turned on.

Source: http://www.independent.co.uk/life-style/gadgets-and-tech/news/apple-iphone-6s-an d-6s-plus-battery-percentage-might-be-wrong-leading-devices-to-shut-down-while-a 6819231.html

Has the phone been restarted or turned off then on after a few minutes?I say this because some of us just charge it continuously rather than letting the device rest. Try restarting it if you havent already.

I see older posts relating to this and apparently, it was a known bug:

iPhone 6s Plus battery percentage getting stuck

Maybe this would help:

http://www.appledystopia.com/how-to/calibrate-iphone-battery/

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Answer 2

sarahjm610 Author

Level 1

8 points

Apr 29, 2016 9:17 PM in response to Community User

Settings have always stayed at Automatic. I haven't touched any settings, only noticed the battery percentage issue after the iOS 9.2.1 update.

Restarted, reset, restored; done it all :/

Hopefully Apple will fix this bug, considering getting a new phone, not Apple, maybe a Samsung or Sony because of this issue.

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Answer 3

May 22, 2016 1:37 PM in response to sarahjm610

Hello ,)

Same issue on my side (iPhone 5 / iOS 9.3.2). Please report bug to (https://bugreport.apple.com/). More bug reports - more chances that Apple will fix it.

BTW: Here is a link to existed OpenRadar (https://openradar.appspot.com/radar?id=4953416618999808) which is just a copy of bug from "Apple Bug Reporter".

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Vlad

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