Level 1

16 points

Messenger push notifications disappear instantly

Hi!

The thing started after I bought a new Mac Air 13" and I have a problem now with my iPhone 5s (with updated freshly iOS). When I receive a message via Facebook the push notification disappears instantly (it visible for like not even 1 second on the locked screen)?

What is the problem? I have not touched any settings on either Mac (it's push notifications for Facebook active) nor my iPhone.

Also when I receive a message which contains the "thumbs up emoji" it shows itself as a weird question mark in a square on my iPhone and Mac as well.

I know it's detail but it is frustrating nonetheless.

Best regards

MacBook Air (13-inch, Early 2015), OS X El Capitan (10.11.5)

Posted on May 18, 2016 8:51 AM

26 replies

KSchaff

Level 1

8 points

May 30, 2016 10:07 AM in response to Eckowy

Im having the same problem with all of my devices, so is everyone I know that has messanger. I contacted apple and this isn't an apple problem.

Eckowy Author

Level 1

16 points

May 30, 2016 10:57 AM in response to KSchaff

This is complete BS that it is not conected to apple. It started after the newest iOS update.

Gotta figure it out 'cause it is annoying as ****.

KSchaff

Level 1

8 points

May 30, 2016 1:33 PM in response to Eckowy

Yea same, I've tried and notified FaceBook about this problem. Hoping the next weekly update will fix this issue.

Eckowy Author

Level 1

16 points

May 31, 2016 11:54 AM in response to BBoiss

The problem started before the newest update for the app (26th of May - for both apps actually) so I have serious doubts that the app/apps are faulty here.

KSchaff

Level 1

8 points

Jun 1, 2016 4:57 PM in response to Eckowy

The FaceBook Messenger app update resolved this problem, I am no longer having this issue.

KSchaff

Level 1

8 points

Jun 1, 2016 4:58 PM in response to BBoiss

The FaceBook messanger app update resolved this problem, I am no longer having this issue.

KSchaff

Level 1

8 points

Jun 1, 2016 6:27 PM in response to KSchaff

I Take my last post back. It worked for a little bit then the problem came back.

Jun 2, 2016 9:29 AM in response to Eckowy

I have an iPhone 6s. My notifications from FB Messenger stopped working when I updated my phone to iOS 9.3.2.

Jun 6, 2016 1:48 PM in response to Eckowy

I haven't had issues after the update, although my problem was intermittent before the update.

Jun 8, 2016 9:07 AM in response to Eckowy

I'm still having this issue. On the latest version of Messenger and iOS 9.3.2.

Jun 8, 2016 9:19 AM in response to brinardsweeting

I want to also add my iPhone messenger app is also affected. I cannot see messages or notifications in my iPhone messenger application.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Messenger push notifications disappear instantly